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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
552 Reviews

552 Reviews of Five Star Chevrolet - Service Center

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November 08, 2024

Great Costumer service! !! I brought my car for a recall on my car, I got there around 4-5 pm and they gave me a next day appointment got there at my appointment time and wi More

by AtlasCatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Five Star Chevrolet responded

Thank you, AtlasCatx, for choosing the Five Star Chevrolet service team! Bryce and our techs welcome additional vehicle questions at 972-389-6700. We are here to share our advice and expertise! Take care, Chris Selbach, Service Director

October 31, 2024

This is the best dealership I have ever had the pleasure of working with in my life More

by debbiet013188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nunez
Nov 01, 2024 -

Five Star Chevrolet responded

Debbiet013188, Thanks for choosing Five Star Chevrolet. We're so glad you're happy with our service team. We're here for you if you need anything. Reach out to 972-389-6700 for advice any time. Best regards, Chris Selbach, Service Director

October 16, 2024

Five Star Chevy is the place to go with all your service and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place.. More

by j.d.zepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Five Star Chevrolet responded

Thank you, j.d.zepeda, for recommending Bryce and Five Star Chevrolet. Your satisfaction is the focus in our service center and we want to hear from you at 972-389-6700 whenever you have vehicle concerns. We appreciate you and look forward to seeing you in the future. Best regards, Chris Selbach, Service Director

October 12, 2024

Sam packs five star Chevrolet in Carrollton Texas is the best Chevy Dealership in Dallas. I appreciate everything that you guys did for me especially in service. Brian was a big help. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Five Star Chevrolet responded

Chris, Thank you so much for your great support of Five Star Chevrolet. Brian is a great source for vehicle knowledge. Between visits, don't hesitate to call him with questions at 972-389-6700. We are dedicated to helping you enjoy every mile in your ride. Take care, Chris Selbach, Service Director

October 11, 2024

Amanda went above and beyond. I was out of town when the car was done so she offered to Uber my wife to the dealership from our home in Keller. More

by Bigrussbuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Five Star Chevrolet responded

Bigrussbuss, On behalf of Amanda and the Five Star Chevrolet service team, thank you for your kind endorsement. We do our best to make pick up and delivery as easy as possible. When we can help again in the future, please reach Amanda at 972-389-6700. Take care, Chris Selbach, Service Director

October 11, 2024

Excellent, honest service. Quick turn around and great communication. Absolutely my dealership of choice. Will be bringing my truck here for all services. More

by David DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Five Star Chevrolet responded

Thank you, David, for recognizing Brian and the Five Star Chevrolet service center. Whenever you need our advice or expertise, please call 972-389-6700. We will be ready to help. Take care, Chris Selbach, Service Director

October 10, 2024

Advisors always considerate and give updates while waiting for service. Also, will text updates while waiting or even before picking up your vehicle. More

by SR2207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Five Star Chevrolet responded

SR2207, We are grateful to help with your auto care at Five Star Chevrolet. Thank you for recognizing our staff and please call on us again at 972-389-6700. Let us know when we can be of service in the future. Take care, Chris Selbach, Service Director

October 09, 2024

Service was quick and they explained all that was done They even washed my truck! More

by jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Five Star Chevrolet responded

Jo, Whenever you need vehicle advice, don't hesitate to call Bryce and our techs at 972-389-6700. Helping you keep your truck in good shape is the goal. We look forward to seeing you again at Five Star Chevrolet. Thank you, Chris Selbach, Service Director

October 03, 2024

Mr Lopez excellent customer skills to handle your service advisor needs in a timely manner 💯 More

by m87guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Five Star Chevrolet responded

M87guerrrero, Your feedback is important to us at Five Star Chevrolet. Thank you for working with J.R. in our service center. Don't hesitate to call 972-389-6700 should you need additional assistance. Best regards, Chris Selbach, Service Director

October 02, 2024

JR was very helpful in communicating with me through the process. They washed my car, and the repairs were done to my satisfaction. More

by Lighthrt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Five Star Chevrolet responded

Thanks, Lighthrt1! We're happy to have you as part of the Five Star Chevrolet family. Call JR and our team at 972-389-6700 if you need anything. Enjoy safe travels. Best regards, Chris Selbach, Service Director