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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
525 Reviews

525 Reviews of Five Star Chevrolet - Service Center

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July 02, 2021

We purchased our 2017 Silverado Truck from Sam Pack Five Star Chevrolet. Before leaving the Dealership we were taken, and introduced to the Service Writers in the Service Department. I enjoyed this extra st More

by aobrien66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Jul 02, 2021 -

Five Star Chevrolet responded

Hello aobrien66, Jeff and our service team appreciate the opportunity to help with your truck's care. Thank you for your great feedback and please do not hesitate to reach us at 972-389-6700. Our goal is to keep you safe and your truck running well for years. Best Regards, Ron Daly, Customer Relations Manager

July 01, 2021

Very professional, friendly and respectful associates. Great customer service. Outstanding. More

by chenteguerrero16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Jason Volk, Gabriela Vela, Jane Martinez
Jul 02, 2021 -

Five Star Chevrolet responded

Chenteguerrero16, It is wonderful to see your recognition of the many Five Star Chevrolet staff. We are committed to helping with all of your vehicle needs. Let us know when we will see you again at 972-389-6700. Thank you very much for your business and recommendation. Sincerely, Ron Daly, Customer Relations Manager

June 28, 2021

Excellent job! Fast and quality service,I recommend this Excellent job! Fast and quality service, I recommend this place to get any repairs in Your car, I will come back for the future service in my truck. More

by Uriel
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough
Jun 28, 2021 -

Five Star Chevrolet responded

Hello Uriel, It is great to have the chance to help with your truck's care at Five Star Chevrolet. Thank you for your recommendation and please let us know when we can help again at 972-389-6700. We will be ready for your visit. Take Care, Ron Daly, Customer Relations Manager

June 26, 2021

It's always a pleasure to bring my Truck to service at Five Star Chevy. Everyone is friendly and they take care of business. A truly Five Star Service! Thank you guys! More

by Jomaruba20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela, Jeff Mauldin, Ryan Knowles
Jun 28, 2021 -

Five Star Chevrolet responded

Thank you, Jomaruba20, for your commitment to Five Star Chevrolet. We value you and your business. We welcome all of your maintenance or repair questions at 972-389-6700. Our service advisors want you to have the information you need to understand and enjoy your vehicle. Take Care, Ron Daly, Customer Relations Manager

Jun 28, 2021 -

Five Star Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

June 25, 2021

Very customer oriented. Was able to schedule spot in one call, check in at dealership a breeze, work completed early, adjuster called promptly when ready, and then great follow up on how visit went. More

by TXBev
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Knowles
Jun 26, 2021 -

Five Star Chevrolet responded

Thank you, TXBev, for the opportunity to help with your vehicle's care at Five Star Chevrolet. Between visits, our advisors welcome your questions at 972-389-6700. We want to help you fully enjoy your ride. Take Care, Ron Daly, Customer Relations Manager

June 24, 2021

Very quick repair. Employees were courteous, professional and friendly. The facility was very clean. Lobbies were clean and comfortable. All communications with George Miller were professional. More

by rellim1234567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Five Star Chevrolet responded

Thank you for rating your visit to Five Star Chevrolet. George and our service team remain available for your maintenance or repair concerns at 972-389-6700. Let us know when we can be of help again. Take Care, Ron Daly, Customer Relations Manager

Jun 24, 2021 -

Five Star Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 24, 2021

Took my car in to the service department and was taken car of by Brian which was a great service advisor and also very knowledgeable explained to me was was wrong with my car and the steps taken to correc More

by Andres R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
Jun 25, 2021 -

Five Star Chevrolet responded

Thank you, Andres, for sharing your experience at Five Star Chevrolet. We want you knowledgeable about your car and we welcome future questions at 972-389-6700. Brian and our service team are here to help in any way possible. Please stay in touch. Take Care, Ron Daly, Customer Relations Manager

May 09, 2021

My only experience was with the service dept. But they were totally knowledgeable, courteous, and professional. I was in and out in 20 minutes. Highest recommendations! More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Five Star Chevrolet responded

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

May 06, 2021

Humbertodid a great job of servicing our Cadillac. He was courteous and very helpful in getting the car inspected. I was shown the free coffee and all was good. More

by rickjones161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
May 07, 2021 -

Five Star Chevrolet responded

Rickjones161, Customer satisfaction and vehicle care are important at Five Star Chevrolet. Humberto is a wealth of information, and we both welcome your calls at 972-389-6700 when you have additional maintenance needs. We will look forward to seeing you again. Thank you, Joe Marchbanks, Service Director

May 05, 2021

The service department did an excellent job of servicing my vehicle. Jeff was very helpful and provided details on what needed to be done and all was completed in a timely manner More

by Jodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
May 05, 2021 -

Five Star Chevrolet responded

Hello Jodie, Communication and sharing our vehicle knowledge is so important to help our customers understand the care of their vehicle. Thank you for endorsing Jeff and the service center at Five Star Chevrolet. Call when future concerns arise at 972-389-6700. We are here to help! Safe Travels, Joe Marchbanks, Service Director

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