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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
525 Reviews

525 Reviews of Five Star Chevrolet - Service Center

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November 20, 2021

I really like the crew there because they took good care of me i'll definitely will come back again i really like the service they gave me More

by Jesusr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Five Star Chevrolet responded

Hello Jesusr, We really like when you visit Five Star Chevrolet! Thank you for taking the time to rate our services and please let Rosa, Amanda, or me know when you need our advice again at 972-389-6700. We appreciate you! Take Care, Chris Selbach, Service Director

November 12, 2021

I would recommend with complete confidence the quality of work, service, and professionalism by this dealership. More

by Sue Seale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy Drivers
Nov 12, 2021 -

Five Star Chevrolet responded

Hello Ms. Seale, Your recommendation of Amanda and Five Star Chevrolet is very much appreciated. Please don't hesitate to call us at 972-389-6700. When you have vehicle concerns, we are here to answer your questions. Thank you, Chris Selbach, Service Director

November 12, 2021

The service was great! My advisor kept me up to date on the repair status of my vehicle. They also take a video that shows the issues with your vehicle so you can see firsthand. Honesty and integrity! More

by brianwithem44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Five Star Chevrolet responded

Hello brianwithem44, We always appreciate hearing from our Five Star Chevrolet customers. How nice of you to include so many of our staff in your recognition. We look forward to helping you in the future. Give us a call at 972-389-6700 any time. Thank you, Chris Selbach, Service Director

November 06, 2021

Really professional customer service . I felt important , and appreciated . Corbin was amazing he greeted me at my door . He made me felt welcome . He took my info and than he took care of the rest . My car More

by nolberto23st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Five Star Chevrolet responded

Thank you, nolberto23st, for taking the time to mention the services you received at Five Star Chevrolet. Corbin and our service staff remain available at 972-389-6700. Let us know when you have maintenance questions. Take Care, Chris Selbach, Service Director

October 27, 2021

Ryan, my service advisor was great as always. He kept me informed every step of the way of my car repair. More

by wphillipsdirector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Five Star Chevrolet responded

Thank you for rating your visit with Ryan at Five Star Chevrolet. We want to keep you knowledgeable about your vehicle, so call us any time at 972-389-6700. Our advice is only a phone call away. Take Care, Chris Selbach, Service Director

October 23, 2021

The dealership was clean and organized. People was very helpful and understanding, while pointing you in right direction. More

by callynapplewhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
Oct 25, 2021 -

Five Star Chevrolet responded

Hello callynapplewhite, On behalf of Brian and the Five Star Chevrolet service team, thank you for the high marks! Any time you need our vehicle advice, we welcome your questions at 972-389-6700. Keeping you informed with your vehicle's care is the goal. Thanks again, Chris Selbach, Service Director

October 14, 2021

I had four new tires put on and an alignment done. The service was great! Customer service was awesome! And they worked with my schedule! Overall great experience!!! More

by Kaylin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Jessy, Hope
Oct 15, 2021 -

Five Star Chevrolet responded

Hello Kaylin, It is always a pleasure to hear from our satisfied Five Star Chevrolet service customers. We want you safe and comfortable during your travels, Reach our advisors again at 972-389-6700. We are here to help with all of your vehicle needs. Thank you, Chris Selbach, Service Director

October 13, 2021

Fast friendly service great customer service minimal wait time courtesy customer service comfortable waiting area More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin
Oct 14, 2021 -

Five Star Chevrolet responded

Thank you for sharing your Five Star Chevrolet service experience. Continue to reach Corbin or me at 972-389-6700. We look forward to keeping you safe and comfortable in your vehicle. Best Regards, Chris Selbach, Service Director

October 07, 2021

Love this location. I trust anything they say. They always price match with other Chevy coupons. The only thing is I normally receive a free car wash and a vacuum of my car. I haven't received it the l More

by Mstessa0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 08, 2021 -

Five Star Chevrolet responded

Mstessa0717, Thank you for your candid feedback and we have duly noted your car wash comment. We look forward to seeing you again and earning that last star. Please let Manny or me know when to expect you at 972-389-6700. A VIP visit awaits. Take Care, Chris Selbach, Service Director

October 06, 2021

Always polite. Very clean facility. Employees who pass by the waiting room generally stop to ask if you need anything. More

by Strphens1706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Five Star Chevrolet responded

Thank you, Strphens1706! Efficient service is how we aim to please our Five Star Chevrolet customers. Please don't hesitate to call us at 972-389-6700. We want to keep you informed about every aspect of your vehicle. Take Care, Chris Selbach, Service Director

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