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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
536 Reviews

536 Reviews of Five Star Chevrolet - Service Center

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March 11, 2022

This was my initial service visit at this dealership. Amanda was my service adviser. The work was done quickly while I waited. And my car looked great after the wash. More

by Reviewer87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Five Star Chevrolet responded

Welcome to the Five Star Chevrolet service department, Reviewer87. Your complete satisfaction is always a priority. Between visits, Amanda and our techs are available for your questions at 972-389-6700. Thank you for your review and please stay in touch. Best Regards, Chris Selbach, Service Director

March 10, 2022

I can’t say enough good things about Amanda Yoder in service. Absolutely top notch communication, honesty and transparency. What a great store. More

by ErikRadle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Five Star Chevrolet responded

Thank you, ErikRadle, for taking the time to recognize Amanda and the Five Star Chevrolet service center. Keeping you knowledgeable about your vehicle is important to us. Call us any time at 972-389-6700. We want to help with all of your automotive needs. Best Regards, Alan Brown, General Manager

March 08, 2022

Great communication, great customer service, in and out in good time and lobby was nice and clean. More

by Cyntia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Cyntia responded

I will be back in 6 months. Thank you.

Mar 09, 2022 -

Five Star Chevrolet responded

Hello Cyntia, We look forward to seeing you again at Five Star Chevrolet. Until then, don't hesitate to contact Amanda and our service staff at 972-389-6700. We are here to answer all of your vehicle concerns. Thank you, Chris Selbach, Service Director

March 01, 2022

Great experience and service. on my warranty work. Good communication and service. Thank you Amanda and service staff! More

by Rhawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Rhawkins responded

Amanda my service rep was prompt and communicative!

Mar 01, 2022 -

Five Star Chevrolet responded

Hello Rhawkins, We hope to see you again at Five Star Chevrolet when you have future warranty or maintenance needs. Continue to reach Amanda and our service staff at 972-389-6700. Helping you enjoy your vehicle is our concern. Thank you, Chris Selbach, Service Director

February 20, 2022

They were very helpful with everything. They also helped me with my GM rewards points. Got my jumper box I wanted. More

by ddarnell05311961@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
Feb 20, 2022 -

Five Star Chevrolet responded

Hello ddarnell05311961, Helping you is what were are here to do at Five Star Chevrolet. Any time Corbin or I can be of assistance, reach either of us at 972-389-6700. Thank you for rating your experience and please stay in touch. Best Regards, Chris Selbach, Service Director

February 17, 2022

Manny was phenomenal. He kept me updated throughout the process. I will definitely recommend y'all to my friends and family just because of his professionalism and the out More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Galan
Feb 17, 2022 -

Five Star Chevrolet responded

Hello Carlos, Thank you for recommending Manny and the Five Star Chevrolet service department. We want you comfortable in your vehicle. Call us any time at 972-389-6700. Let us know how we can be of help. Take Care, Chris Selbach, Service Director

February 16, 2022

It was a pleasant experience at Five Star Chevrolet! Corbin and the whole team was very responsible, quick to answer my questions, and went above and beyond! This is my second service through Five Star More

by Kaylin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
Feb 16, 2022 -

Five Star Chevrolet responded

Hello Kaylin, Thank you for returning to the Five Star Chevrolet service center for the care of your Toyota. Any time Corbin or I can offer our vehicle advice, please reach us at 972-389-3600. It will be our pleasure to address your maintenance or repair questions. Safe Travels, Chris Selbach, Service Director

February 04, 2022

Great service and great customer support, We love our 5Star Chevy dealer I bought 5 Cars with them and going for my 6 Vehicle Purchase. More

by vequihua34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Five Star Chevrolet responded

Hello vequihua34, Your loyalty and endorsement of Five Star Chevrolet are truly appreciated. Thank you for all of your purchases and service visits. We value your business and we welcome your questions at 972-389-6700. You are a VIP at our dealership! Best Regards, Ron Daly, Customer Relations Manager

February 04, 2022

The service team worked together to perform thework needed on Time and for the quoted price and gave solid suggestions too enhance the operation of the car. They also arranged prompt and pleasant trans More

by Ben.houston
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat-courtesy car driver, Ryan Gutterez
Feb 04, 2022 -

Five Star Chevrolet responded

Hello Ben, It is our pleasure to help with your vehicle care at Five Star Chevrolet. Thank you for recognizing our service team and please don't hesitate to call us again at 972-389-6700. We are here to help you fully enjoy your car. Take Care, Chris Selbach, Service Director

February 02, 2022

Amanda Yarbro was so friendly, informative, answered all my questions and was so patient with me. She's been my advisor on more than one occasion and it's nice to have continuity of care. As a woman, it's n More

by LD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Agosto
Feb 02, 2022 -

Five Star Chevrolet responded

Hello LD, Keeping our Five Star Ford Lewisville customers informed is the goal. Thanks for recognizing Amanda and Manuel, We look forward to hearing from you every time you need our advice at 972-221-2900. Best Regards, Chuck Lee, Service Director

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