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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
525 Reviews

525 Reviews of Five Star Chevrolet - Service Center

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April 22, 2022

Employees were helpful and service was fast. My truck was also washed in the process so that’s a plus. More

by Michaelaranda47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Five Star Chevrolet responded

Hello Michaelaranda47, It is great to hear your visit to Five Star Chevrolet went well. Expect nothing less every time you need service. Jessy and our techs welcome your questions between visits at 972-389-6700. Let us know how we can help you stay informed with the care of your truck. Thank you, Chris Selbach, Service Director

April 17, 2022

Great Dealership. Always made to feel appreciated. Always comfortable when at the dealership. Very clean and safe.everyone makes you feel at home. Thank you again 5St More

by ronaldchapman055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Five Star Chevrolet responded

Hello ronaldchapman055, Thank you very much for sharing your feedback and high marks for the Five Star Chevrolet service center. We remain available between visits at 972-389-6700. Any time you have automotive concerns, we want to hear from you. Take Care, Chris Selbach, Service Director

Apr 18, 2022 -

ronaldchapman055 responded

Great group of people. Feel right at home every time I go. Amanda is the perfect person for her position in the group.

April 12, 2022

I came in for a State Inspection. I came as a walk-in and I was in and out in no time. My service advisor, Manny, was very professional and nice. He communicated with me when my car’s More

by kholbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Galan
Apr 13, 2022 -

Five Star Chevrolet responded

Hello kholbrook, The Five Star Chevrolet service team does its best to accommodate its valued customers. Thank you for recognizing Manny and our service center. When we can help with additional service for your Toyota, please reach us at 972-389-6700. We are here to help you with all of your vehicle needs. Best Regards, Chris Selbach, Service Director

April 08, 2022

Great personnel. Very helpful in figuring out the problems my truck was experiencing. Courteous, prompt service. More

by hmwjr55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Five Star Chevrolet responded

Thank you, hmwjr55, for choosing the Five Star Chevrolet service department for your truck's care. We appreciate your recommendation and we will continue to provide the same prompt service with future visits. Please let us know when you need our advice at 972-389-6700. It will be a pleasure to welcome you back to the dealership. Best Regards, Alan Brown, General Manager

April 05, 2022

Quick, friendly and no pressure service. But prices are way too high for my budget More

by Spunkyhummingbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Five Star Chevrolet responded

Hello Spunkyhummingbird, Thank you for your candid feedback. We appreciate the opportunity to help you care for your vehicle. When Amanda or I can offer repair advice, please don't hesitate to reach us at 972-389-6700. Sincerely, Chris Selbach, Service Director

April 04, 2022

The dealership is very clean and organized and professional everybody is very courteous with the times like they are I’m sure the turn times is hard to achieve like most customers would like but s More

by Mr Martin
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Galan
Apr 05, 2022 -

Five Star Chevrolet responded

Hello Mr. Martin, We appreciate your great feedback. Thank you for allowing the Five Star Chevrolet service team to care for your GMC. We value your business and look forward to hearing from you again at 972-389-6700. Best Regards, Chris Selbach, Service Director

March 30, 2022

Customer service is awesome and the service was done in a timely manner. Love this location More

by Staplegunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Five Star Chevrolet responded

Hello Staplegunn, It is always great to have you visit Five Star Chevrolet. Helping you care for your vehicle is a privilege. Any time Amanda or our techs can answer technical or care questions, reach us at 972-389-6700. We want to keep you fully informed. Thank you, Chris Selbach, Service Director

Mar 30, 2022 -

Staplegunn responded

Thank you team five star Chevrolet!!

March 19, 2022

Great service each time. I just wish they knew who prepaid for oil changes up front. They try to change me each time. Due to the advisor can't tell in the systems they use. More

by Ty W.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Five Star Chevrolet responded

Hello Ty, Thank you for your candid feedback. We appreciate your comments as they do bring issues as you mentioned to our attention. We hope to welcome you back to Five Star Chevrolet with more efficiency. Please reach Amanda and our techs at 972-389-6700. Sincerely, Chris Selbach, Service Director

March 14, 2022

Amanda was really helpful. She answered all of my questions and never made me feel like I was a bother. More

by ssbutterfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Five Star Chevrolet responded

Hello ssbutterfield, Thank you for choosing Five Star Chevrolet for the care of your vehicle. Amanda is a wealth of information and continues to be available for your questions at 972-389-6700. We want to help in every possible way. Best Regards, Chris Selbach, Service Director

March 11, 2022

This was my initial service visit at this dealership. Amanda was my service adviser. The work was done quickly while I waited. And my car looked great after the wash. More

by Reviewer87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Five Star Chevrolet responded

Welcome to the Five Star Chevrolet service department, Reviewer87. Your complete satisfaction is always a priority. Between visits, Amanda and our techs are available for your questions at 972-389-6700. Thank you for your review and please stay in touch. Best Regards, Chris Selbach, Service Director

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