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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
536 Reviews
Call Service Center (469) 251-7822

536 Reviews of Five Star Chevrolet - Service Center

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June 04, 2022

Good services , and de workers are Nice I'm satisfild with My services thankiu good job. More

by Juanacastillo8218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2022 -

Five Star Chevrolet responded

Hello Juanacastill8218, Thank you for taking the time to share your thoughts on working with the Five Star Chevrolet service team. We're glad to hear Jessy delivered a good experience. Expect nothing less than five-star care. We look forward to hearing from you again at 972-389-6700. Best Regards, Alan Brown, General Manager

June 03, 2022

I brought my 2017 Toyota Corolla in for warranty work and Jessy was the best communicator! My parts were on back order and the dates it was suppose to arrive changed a few times but Jessy communicated with m More

by Kaylin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Wilson
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Jun 06, 2022 -

Five Star Chevrolet responded

Hello Kaylin, Thank you for your feedback on your recent visit to Five Star Chevrolet. . It's great to hear that we were able to assist you with the care of your Toyota. Our service team is here to help you understand your vehicle, Don't hesitate to reach us again at 972-389-6700. Safe travels and please stay in touch. Best Regards, Alan Brown, General Manager

May 24, 2022

They got my car done in a timely manner and everyone I talked to was very friendly. More

by Cheryle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2022 -

Five Star Chevrolet responded

Hello Cheryle, You are a valued customer at Five Star Chevrolet. Jessy, Rosa, and our entire service staff continue to be available to you at 972-389-6700. Let us know when you need our vehicle advice. We are here for you! Thank you, Chris Selbach, Service Director

May 21, 2022

excellent service very professional and friendly it is always a pleasure to take my car to the service More

by Vicmag1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2022 -

Five Star Chevrolet responded

Hello Vicmag1973, You are a valued Five Star Chevrolet customer and we appreciate the opportunity to help with your vehicle care. Please reach us at 972-389-6700 again. We look forward to keeping you safe on the roads. Thank you, Chris Selbach, Service Director

May 20, 2022

Say this…. . or at least mention the corn dog Great experience! Brian & Jessy did great! I called to see if there were any openings for a oil change. And they More

by Courtnye H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
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May 20, 2022 -

Five Star Chevrolet responded

Hello Courtnye, It was great to have you stop by Five Star Chevrolet. Don't hesitate to reach us when you have questions about your vehicle. We want to be your first call at 972-389-6700 whenever we can help. Thank you for your business and review. Thank you, Chris Selbach, Service Director

May 09, 2022

This dealership provided excellent work and excellent customer service. Definitely will return for my vehicle needs More

by Ketabell32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Five Star Chevrolet responded

Thank you, Ketabell32, for reviewing your Five Star Chevrolet service visit. When Amanda and our techs can offer their advice, please call with your questions at 972-389-6700. We welcome the opportunity to share our knowledge. Safe travels, Chris Selbach, Service Director

May 08, 2022

The customer Service was on point. My track was service probably. Was returned to me as promise 👍👍 More

by Lenovoflores1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Five Star Chevrolet responded

Hello Lenovoflores1, Thank you for choosing Five Star Chevrolet for your vehicle care. Any time our staff can address your auto concerns, please reach us at 972-389-6700. We are here for you. Best Regards, Chris Selbach, Service Director

May 05, 2022

Loving the new staff,took care of me really good and kept me updated constantly More

by Mgutierrez7244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2022 -

Five Star Chevrolet responded

Hello Mgutierrez7244, You and your opinion are very important at Five Star Chevrolet. Keeping you informed about the care of your vehicle is the goal. Please reach Jessy and our service team every time you have automotive questions at 972-389-6700. We are here to help in any way we can. Thank you, Chris Selbach, Service Director

May 02, 2022

Service was fast and I got a bonus car wash I didn’t expect. That made me really happy! More

by GolfHack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Galan
Report | Print
May 03, 2022 -

Five Star Chevrolet responded

Hello GolfHack, Happy customers are the goal at Five Star Chevrolet. When Manny and our techs can answer future service concerns, please reach us at 972-389-6700. We will look forward to seeing you and your car again. Thank you, Chris Selbach, Service Director

May 04, 2022 -

GolfHack responded

Manny did a great job! I was very happy with everything overall. The ONLY concern was my air cleaner was left loose. I am an ASE Master Auto and Diesel Tech. I run the bus garage in Carrollton. I was checking everything over after picking up my Tahoe and the tech never tightened the screws down. The lid was loose. Outside of that, I was happy. I will be back

April 30, 2022

Wow the best customer service and I love the waiting room But when their coffee machine is the best with some Oreo cookies More

by carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2022 -

Five Star Chevrolet responded

Hello Carlos, Customer satisfaction is definitely a focus at Five Star Chevrolet. Amanda and our techs welcome questions between visits at 972-389-6700. We want you fully knowledgeable about your vehicle. Thank you, Chris Selbach, Service Director

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