Back

Five Star Chevrolet - Service Center

Carrollton, TX

4.9
570 Reviews

570 Reviews of Five Star Chevrolet - Service Center

Sort by
December 16, 2022

Quick, quality, clean & professional service. I’m particular when it comes to service on my 2015 Corvette and 5 Star has met my expectations each time service is required. More

by Mike
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Five Star Chevrolet responded

Thank you, Mike! We appreciate the chance to help with the care of your Corvette at Five Star Chevrolet. Exceeding your expectations will always be the goal. Let us know when you need our vehicle advice at 972-389-6700. We are here for you! Happy Holidays, Chris Selbach, Service Director

November 30, 2022

Haven’t purchased a vehicle from this dealership specifically but I have been a Chevy person my entire life and now come here for repairs, etc since moving to the area. Always professional and frien More

by KarimL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Five Star Chevrolet responded

KarimL, We appreciate the chance to help with your vehicle repairs at Five Star Chevrolet. Any time you need our advice or are ready for a new Chevy, we look forward to hearing from you at 972-389-6700. Thank you, Alan Brown, General Manager

November 22, 2022

Amanda is spot on when I arrive for my appointment. I told her it makes a clocketty, click, streaking noise. She said “you need windshield wipers. She was right. It doesn’t do it anymore with new wiper More

by Jeffmoore75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Five Star Chevrolet responded

Jeffmoore75, It is great to know your Five Star Chevrolet service experience went so well. Thank you for choosing our dealership and for recognizing Amanda. Between visits, your maintenance or repair questions are always welcomed at 972-389-6700. Safe travels and call us any time. Best Regards, Chris Selbach, Service Director

November 17, 2022

Experience was great. Best I ever had a Sam Pack. BUT Price was way to high for something that near should have fail! Repair/maintenance cost on Vehicle is high compare t More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda G
Nov 17, 2022 -

Five Star Chevrolet responded

Sam, Your feedback is appreciated and we hope to continue servicing your vehicle at Five Star Chevrolet. Please ask for me during your next visit. Amanda and I will do all we can to locate coupons or discounts when possible. Sincerely, Chris Selbach, Service Director

October 26, 2022

I always take my 2020 Silverado to Five Star. The service and people are great. More

by Denmeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Five Star Chevrolet responded

Denmeister, Thank you for allowing the Five Star Chevrolet service team to help you care for your truck. We look forward to scheduling your future appointments at 972-389-6700. Safe travels and call us any time you need our advice. Best Regards, Chris Selbach, Service Director

October 18, 2022

Took my car to the grapevine dealership where they didn't know what they were doing! Ended up at sam pack had had my issue fixed. Been taking my car there for warranty work and it is always fixed More

by Cherishgirl90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Five Star Chevrolet responded

Thank you, Cherishgirl90, for rating your Five Star Chevrolet experience. When Amanda and our techs can offer up advice, give them a call at 972-389-6700. We want you comfortable and informed! We appreciate your return to our service center. Best Regards, Chris Selbach, Service Director

October 18, 2022

First time doing business with this dealership group , Scheduled my appointment, friendly staff and great customer service. More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Jose responded

First time doing business with this dealership group, Scheduled my appointment, friendly staff and great customer service.

Oct 19, 2022 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, Jose! When you need future vehicle care, please reach us at 972-389-6700. Your complete satisfaction is always the goal. Thank you for giving us chance to work with you. Safe travels, Chris Selbach, Service Director

October 13, 2022

It was difficult to get an appointment but once I did, the service was excellent. More

by Cbaker7497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 14, 2022 -

Five Star Chevrolet responded

Cbaker7497, It is great to hear your service visit at Five Star Chevrolet went well. Thank you for recognizing Jess and please give us a call when you have future vehicle care needs at 972-389-6700. Best Regards, Chris Selbach, Service Director

October 07, 2022

Brian, the service writer went beyond the call of duty and that he found a old recall that I had not received and which covered the repairs which I had bought the car in. The result was that the repairs w More

by r.alhilali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

r.alhilali responded

This is a true experience.

Oct 08, 2022 -

Five Star Chevrolet responded

Thank you for recognizing Brian and the Five Star Chevrolet service department. We do all we can to make certain our customers are satisfied with their vehicle's care. When you need our advice, please give us a call at 972-389-6700. We hope to see you again. Best Regards, Chris Selbach, Service Director

October 05, 2022

Great job and quick service. I was very satisfied with the job. Very happy with my new car. More

by ernestvalencia2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Five Star Chevrolet responded

Thank you, ernestvalencia2, for taking the time to rate your Five Star Chevrolet service experience. Brian and our techs are always available to address future care questions at 972-389-6700. We look forward to hearing from you again. Best Regards, Chris Selbach, Service Director

...
20
...