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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
552 Reviews

552 Reviews of Five Star Chevrolet - Service Center

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December 27, 2024

Service was done with minimal wait time for a discounted price. Recall issue was fixed quickly also. Staff was knowledgeable and courteous. More

by jtsolari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Five Star Chevrolet responded

Thank you, jtsolari, for choosing Five Star Chevrolet for your automotive needs. Between visits, Amanda and our techs can be reached at 972-389-6700. Let us know when you need our advice or expertise. Thanks again, Chris Selbach, Service Director

December 20, 2024

I always get the best service. I’ve been coming here for years and will continue. More

by October7175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Five Star Chevrolet responded

Thank you, October7175, for choosing Five Star Chevrolet for your auto care. Brian and our team welcome additional questions at 972-389-6700. We are here to share our advice or expertise when you need it. Safe travels! Take care, Chris Selbach, Service Director

December 16, 2024

Amanda Agosto is an excellent service representative. I don't know the technician's name, but he found the problem that no other dealer could find and fixed it. I live 500 miles from Carrollton, but I re More

by JH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Name of Diesel Mechanic is unknown to me
Dec 17, 2024 -

Five Star Chevrolet responded

JH, We’re so glad to hear that Amanda and our technician were able to resolve your issue! It's always rewarding to exceed customer expectations, especially when it involves a complex problem. We appreciate the kind words and the recommendation of Five Star Chevrolet. We hope to continue providing excellent service to you, and look forward to hearing from you again at 972-389-6700. Thank you for your business and support. Best regards, Chris Selbach, Service Director

December 13, 2024

Great customer service they helped me with my vehicle overall Great experience definitely recommend this dealer ship More

by Josepadilla6565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Five Star Chevrolet responded

Jose, We appreciate knowing your visit to Five Star Chevrolet was a good one. Amanda and our service team welcome the chance to share knowledge. Reach us at 972-389-6700 for vehicle advice any time. Safe travels and we look forward to hearing from you again. Best regards, Chris Selbach, Service Director

December 06, 2024

They have the best service team around! !! Amanda is the best service advisor I have had to work with. She always makes sure all has been taken care of and keeps me posted if any issues. More

by L D G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Five Star Chevrolet responded

L D G, Thank you so much for your kind words! We're thrilled to hear that Amanda was so helful during your Five Star Chevrolet service appointment. Our team strives to provide the best possible experience for every customer, and your feedback confirms that we're on the right track. We look forward to serving you again. Reach Amanda or me at 972-389-6700. Safe travels, Chris Selbach, Service Director

December 04, 2024

Outstanding service department for those that are very particular about their cars. My service advisor, Amanda Agosta, has been taking excelling care of me for YEARS at Sam Pack Chevy. More

by ErikRadle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Five Star Chevrolet responded

Erik, We're thrilled to hear that Amanda and the Five Star Chevrolet service team has been providing you with exceptional services for years. It's great to know that we are meeting your high standards. We appreciate your continued loyalty and look forward to serving you in the future. Give us a call at 972-389-6700 for your next appointment. Thank you, Chris Selbach, Service Director

November 25, 2024

Sam packs five star Chevrolet in Carrollton lives up to their name — With emphasis on 5 Star. Very good overall service process. Courteous knowledgable professional service advisors and service technicia More

by Gary R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Five Star Chevrolet responded

Thank you, Gary, for recognizing the efforts of the Five Star Chevrolet service staff. Your kind words are appreciated and we look forward to scheduling future appointments at 972-389-6700. Safe travels and thanks again for being one of our valued customers. Take care, Chris Selbach, Service Director

November 20, 2024

Brian Great communicator, texted me when he said will do, Explained to me what’s when wrong with the electrical issue More

by amunoz@triarc-llc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Five Star Chevrolet responded

Amunoz, We appreciate your endorsement of Brian and the Five Star Chevrolet service center. Communication throughout a service visit is important and we are dedicated to helping our customers understand repairs. Give Brian and our techs a call at 972-389-6700 when you have future care needs. Thank you and safe travels! Best regards, Chris Selbach, Service Director

November 12, 2024

Para mi es una buena agencia, te atienden muy bien y el personal amable , desde que empese a llevar mi troka con ellos me gustó el servicio More

by Luciosot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris
Nov 14, 2024 -

Five Star Chevrolet responded

Gracias, Luciosot, por elegir Five Star Chevrolet para el cuidado de tu camioneta. Entre visita, llámenos al 972-389-6700 si necesita nuestro asesoramiento. Queremos que esté informado sobre su vehículo. Buen viaje, Chris Selbach, director de servicio

November 10, 2024

Have used this dealor for years. Highly satisfied with all my visits over the last 10 years! More

by leavitt.jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Five Star Chevrolet responded

Jack, We are absolutely thrilled to hear about your positive experience at Five Star Chevrolet! Your satisfaction is our top priority, and we're so glad we could meet your expectations. Thank you for recognizing J.R. . We're looking forward to serving you again. Stay in touch at 972-389-6700. Thanks again, Alan Brown, General Manager

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