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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
536 Reviews

536 Reviews of Five Star Chevrolet - Service Center

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September 24, 2022

Great customer service skills, people were family friendly, and they made sure that everything you needed was right there for you! More

by neilnellfranklin2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Five Star Chevrolet responded

Neilnellfranklin2017, Communication and customer satisfaction are priorities for our Five Star Chevrolet guests. Any time you need our vehicle knowledge, reach us at 972-389-6700. We want you to fully enjoy your vehicle and a comfortable ride. Thank you for sharing, Chris Selbach, Service Director

September 10, 2022

Everyone I spoke to was very nice and helpful. Manny did great job and was very explanatory on all work that was done to my vehicle. More

by c.losoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Galan
Sep 10, 2022 -

Five Star Chevrolet responded

C.losoya, We appreciate the opportunity to help with your vehicle's care at Five Star Chevrolet. Manny and our techs welcome questions at 972-389-6700. Sharing our knowledge is only a call away. Safe travel and please stay in touch. Thank you, Chris Selbach, Service Director

September 03, 2022

Five star Chevrolet always do a great job when servicing my vehicle. And their customer service is always on point!! I also bought my truck from your dealership, now I would have appreciated a better price More

by Tallie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Galan
Sep 03, 2022 -

Five Star Chevrolet responded

Thank you, Tallie! It's great to hear that the Five Star Chevrolet service staff was able to help you out. Our goal is to make sure you fully enjoy your truck. Reach us any time with questions at 972-389-6700. Take Care, Chris Selbach, Service Director

September 03, 2022

Very nice people I have purchased vehicles Since 2001 Five Star Chevrolet Carrollton the best dealership in Texas More

by Dejesuscecena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Five Star Chevrolet responded

Thank you, Dejesuscecena! Customer satisfaction is our #1 priority at Five Star Chevrolet. We are glad to hear you enjoyed your experience, and it will be good to hear from you again at 972-389-6700. We appreciate your review and business. Take Care, Chris Selbach, Service Director

September 03, 2022

always very friendly and professional it is a pleasure to take my car to the service More

by Vicmag1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Five Star Chevrolet responded

Vicmag1973, Thank you for the kind words for our service department! We look forward to sharing your compliments with Rosa and the Five Star Chevrolet service team. Please don't hesitate to let us know when we can be of further assistance at 972-389-6700. Take Care, Chris Selbach, Service Director

August 21, 2022

Brian in service was Very good keeping me updated with progress with the service on my truck. Explained everything needed and done professionally! More

by Randy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Five Star Chevrolet responded

Thank you, Randy! We appreciate your business and look forward to helping you with future questions. Thank you for choosing Five Star Chevrolet. We look forward to scheduling your next appointment at 972-389-6700. Take Care, Chris Selbach, Service Director

August 16, 2022

Amanda don't miss‼️ Always on point‼️ No matter what I need, Amanda comes though. More

by Tlstockett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Five Star Chevrolet responded

Tlstockett, On behalf of Amanda and the Five Star Chevrolet service team, thank you for taking the time to rate your visit. Your loyalty to our service center is truly appreciated and we look forward to scheduling your next appointment at 972-389-6700. Safe travels! Best Regards, Chris Selbach, Service Director

August 15, 2022

I buy my cars here and only use them for maintenance and repairs. I can trust them to give me great service. As an older single women I need someone reliable and 5 Star us. More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the mechanic's name, Manny Galan
Aug 16, 2022 -

Five Star Chevrolet responded

Thank you, Pam! Your commitment to Five Star Chevrolet is very much appreciated. We welcome the chance to have you at the dealership and we encourage you to call with questions at 972-389-6700. We are focused on providing you with the service you deserve. Sincerely, Chris Selbach, Service Director

August 08, 2022

They got my Tahoe in and out in the time I needed. The work they did, I could barely do it myself for that price! The lube tech lost one of my wheel center caps but my advisor Amanda has worked to re More

by GolfHack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Five Star Chevrolet responded

Thank you, GolfHack, for endorsing the Five Star Chevrolet service department. Your 5-star rating and recognition for Amanda are appreciated. We look forward to scheduling another appointment for you at 972-389-6700. Best Regards, Chris Selbach, Service Director

August 04, 2022

I was treated with respect and they worked on my vehicle promptly. The price was fair and no unexpected charges were incurred. There were complementary snacks and drinks while I waited in the comfortable lo More

by W84denise
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny Galan
Aug 04, 2022 -

Five Star Chevrolet responded

We are very happy to have provided you with such a positive experience at Five Star Chevrolet, W84denise! If you have any further questions, please give us a call at 972-389-6700. We look forward to serving you again. Thank you, Chris Selbach, Service Director

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