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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
536 Reviews
Call Service Center (469) 251-7822

536 Reviews of Five Star Chevrolet - Service Center

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October 26, 2022

I always take my 2020 Silverado to Five Star. The service and people are great. More

by Denmeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2022 -

Five Star Chevrolet responded

Denmeister, Thank you for allowing the Five Star Chevrolet service team to help you care for your truck. We look forward to scheduling your future appointments at 972-389-6700. Safe travels and call us any time you need our advice. Best Regards, Chris Selbach, Service Director

October 18, 2022

Took my car to the grapevine dealership where they didn't know what they were doing! Ended up at sam pack had had my issue fixed. Been taking my car there for warranty work and it is always fixed More

by Cherishgirl90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Five Star Chevrolet responded

Thank you, Cherishgirl90, for rating your Five Star Chevrolet experience. When Amanda and our techs can offer up advice, give them a call at 972-389-6700. We want you comfortable and informed! We appreciate your return to our service center. Best Regards, Chris Selbach, Service Director

October 18, 2022

First time doing business with this dealership group , Scheduled my appointment, friendly staff and great customer service. More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Jose responded

First time doing business with this dealership group, Scheduled my appointment, friendly staff and great customer service.

Oct 19, 2022 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, Jose! When you need future vehicle care, please reach us at 972-389-6700. Your complete satisfaction is always the goal. Thank you for giving us chance to work with you. Safe travels, Chris Selbach, Service Director

October 13, 2022

It was difficult to get an appointment but once I did, the service was excellent. More

by Cbaker7497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
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Oct 14, 2022 -

Five Star Chevrolet responded

Cbaker7497, It is great to hear your service visit at Five Star Chevrolet went well. Thank you for recognizing Jess and please give us a call when you have future vehicle care needs at 972-389-6700. Best Regards, Chris Selbach, Service Director

October 07, 2022

Brian, the service writer went beyond the call of duty and that he found a old recall that I had not received and which covered the repairs which I had bought the car in. The result was that the repairs w More

by r.alhilali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2022 -

r.alhilali responded

This is a true experience.

Oct 08, 2022 -

Five Star Chevrolet responded

Thank you for recognizing Brian and the Five Star Chevrolet service department. We do all we can to make certain our customers are satisfied with their vehicle's care. When you need our advice, please give us a call at 972-389-6700. We hope to see you again. Best Regards, Chris Selbach, Service Director

October 05, 2022

Great job and quick service. I was very satisfied with the job. Very happy with my new car. More

by ernestvalencia2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2022 -

Five Star Chevrolet responded

Thank you, ernestvalencia2, for taking the time to rate your Five Star Chevrolet service experience. Brian and our techs are always available to address future care questions at 972-389-6700. We look forward to hearing from you again. Best Regards, Chris Selbach, Service Director

September 30, 2022

Good experience expectation were met and good attitudes I would recommend them to friends and family More

by Dsmagillsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2022 -

Five Star Chevrolet responded

Dsmagillsr, Your recommendation for our dealership is greatly appreciated. Thank you for choosing Five Star Chevrolet for your vehicle's care. When you need our service advice in the future, we look forward to your call at 972-389-6700. Best Regards, Chris Selbach, Service Director

September 27, 2022

Made an appointment. Pulled in. Got a video from the mechanic working on my truck. Oil change and tire rotation. Went pretty quick. Got a text from Brian telling me we ar More

by 5Starchevyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2022 -

Five Star Chevrolet responded

5Starchevyguy, We want you informed and completely happy with our services at Five Star Chevrolet. When Brian or I can offer advice in the future, please reach us at 972-389-6700. We look forward to welcoming you back to the dealership. Thank you, Chris Selbach, Service Director

September 27, 2022

I am very pleased with the service at Five Star Chevrolet. They are professional and punctual, and I appreciate that. More

by Tourmaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2022 -

Tourmaster responded

I highly recommend this dealership.

Sep 28, 2022 -

Five Star Chevrolet responded

Thank you so much for your recommendation of Five Star Chevrolet, Tourmaster! Jessy and our service team will look forward to hearing from you in the future at 972-389-6700. Let us know how we can help you enjoy your ride. Best Regards, Chris Selbach, Service Director

September 26, 2022

Best customer service and professional team Amanda thank you for everything five stars Chevrolet are the best More

by Dario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2022 -

Five Star Chevrolet responded

It is great to hear your Five Star Chevrolet service visit went well, Dario! Expect the same every time you have an appointment. When we can offer our advice, please reach Amanda, Brian, or me at 972-389-6700. Thank you for your feedback and business, Chris Selbach, Service Director

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