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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
586 Reviews
Call Service Center (469) 251-7822

586 Reviews of Five Star Chevrolet - Service Center

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September 12, 2025

A+ service very friendly and professional service , car was delivered clean and detailed right on time More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 06, 2025

Bryce in the Service Center is excellent. I have taken my vehicle there twice, and he has de delivered above and beyond customer service both times, taking extra time to explain what work was More

by aschweitzer13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2025 -

Five Star Chevrolet responded

Thank you, aschweitzer13, for choosing Five Star Chevrolet and recognizing Bryce's efforts in our service center. When you have questions about your vehicle, please call 972-389-6700. We are here to help you stay informed and offer our expertise. Safe travels and thanks again, Chris Selbach, Service Director

August 29, 2025

Brian was very helpful and a good communicator. I would recommend Five Star to my friends ! More

by drmeek53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2025 -

Five Star Chevrolet responded

We appreciate you in the Five Star Chevrolet service center, drmeek53! Thank you for recognizing Brian's efforts to keep you knowledgeable about your vehicle. We look forward to scheduling future appointments with our team at 972-389-6700. Best regards, Chris Selbach, Service Director

August 25, 2025

Amanda always does a great job! She got us in and out super fast and completed everything as requested. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2025 -

Five Star Chevrolet responded

Tony, We appreciate hearing Amanda and the Five Star Chevrolet service team took good care of you and your vehicle. Between visits, reach us at 972-389-6700 for automotive advice or to schedule another appointment. We look forward to keeping you informed about your vehicle care. Safe travels and thank you, Chris Selbach, Service Director

August 15, 2025

The service advisor greeted me when I arrived n proceeded to process the paperwork so my truck could get serviced n the advisor texted me to inform me that if any problems came up I would receive a text. More

by Acgutierrez1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 02, 2025

The service advisor did a great job on informing me on what was being done to my truck More

by Acgutierrez1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2025 -

Five Star Chevrolet responded

Acgutierrez1957, Thanks for the great feedback! We're thrilled to hear that our service advisor did a great job of keeping you informed about the work being done on your truck. Open communication is a top priority at Five Star Chevrolet. We appreciate your business and look forward to scheduling future appointments at 972-389-6700! Take care, Chris Selbach, Service Director

August 02, 2025

Amanda was awesome! She kept me in the loop as to what was happening with my vehicle and explained every step along the way. Easy to communicate with. More

by Lraywil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2025 -

Five Star Chevrolet responded

Lraywil, Thank you for the wonderful feedback! We're thrilled to hear that Amanda was so awesome to work with at Five Star Chevrolet. Keeping our customers in the loop and clearly explaining every step is a top priority for us, and we're glad to know Amanda delivered on that promise. We appreciate you taking the time to share your experience with us and we look forward to scheduling your next appointment at 972-389-6700. Take care, Chris Selbach, Service Director

August 01, 2025

The people were extremely helpful, courteous and professional. The dealership is truly amazing inside. Very clean, bright, and everyone was so welcoming. You run a wonderful dealership and it was More

by booth.judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Detaverier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Five Star Chevrolet responded

Thank you, booth.judy! Our goal at Five Star Chevrolet is to provide great service and give you the confidence that comes with knowing your car. If you ever have questions between your visits, please give us a call at 972-389-6700. We're here for you! Thank you again for your business and your feedback. Take care, Chris Selbach, Service Director

July 26, 2025

Thank you for your wonderful service. I am very happy and highly recommend them. I was nervous about leaving my truck but Jessy took good care of me. More

by Lmanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2025 -

Five Star Chevrolet responded

Lmanis, We're so glad Jessy took such good care of you and eased your nerves about leaving your truck. Thank you for your kind words and for highly recommending Five Star Chevrolet– we truly appreciate it! Reach our service team with questions or for another appointment at 972-389-6700. Thanks again, Chris Selbach, Service Director

July 13, 2025

The service was great fast efficient. Team members look out for me thw way I liked. Awesome. More

by Cliffcorn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Five Star Chevrolet responded

Cliffcorn1, Thank you for taking the time to endorse Jessy's efforts in the Five Star Chevrolet service center. Between visits, reach our advisor and techs at 972-389-6700. We are here to address all of your vehicle concerns. Best regards, Chris Selbach, Service Director

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