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Five Star Chevrolet
Florence, SC
208 Reviews
We here at Five Star Chevrolet have been selling Chevrolet's for more than 25 years in Florence, SC. Our number one priority is for you to have the best car-buying experience you can from start to finish. We have an entire sales team of GM Certified professionals with many years of experience and Finance team that are ready to help you get you into your dream Chevy!
We have a large inventory of new and used Chevrolet cars, trucks and SUVs for you to choose from including the Malibu, Impala, Silverado and many other models and popular makes.
We also provide a service department to provide you with all of your maintenance needs to keep your car in tip-top shape to keep you and your family safe. If you happen to need a part for your car we have a parts department that can get you the genuine Chevy part that you need. We have easy and convenient online forms for you to fill out to schedule your service appointment today or fill out a parts request.
We would love for you to stop by our location in Florence, SC to get your next Chevy today or feel free to contact us if you have any questions or comments!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 208 reviews
June 10, 2024
A great buying experience! Very engaged and respectful staff. Travis helped me and made the whole process super low-pressure and greatly informative. Very engaged and respectful staff. Travis helped me and made the whole process super low-pressure and greatly informative. More
by jilli
Employees Worked With
Travis, Will
May 23, 2024
The service I received was not up to par for a couple of months now. I mentioned many times in the past when I went to the dealership for oil changes and transmission flushes that I did not feel comfortabl months now. I mentioned many times in the past when I went to the dealership for oil changes and transmission flushes that I did not feel comfortable with the way my transmission was shifting and stated it felt like the transmission was slipping. I kept receiving the regular vocabulary of "the sensor light is not on so there is nothing we can do". I let it go and took their word for it. Then I figured why don't you get up off your behind and test drive it for yourself and let me know what you think like real mechanics did in the past. Long story short, I was driving to work and now the "D" (Drive gear) started to light up red and the RPMs shot to the roof while not moving any quicker. I continued to drive to get off the next exit for work and then the sensor light (transmission) finally lit up and I went straight to the dealership. I received the news from them later that morning that it was indeed the transmission. Something I knew a few months ago and tried to let them know so they could catch it. I believe this is something that should have been caught early if they actually did their inspections when they take cars in, if they actually did the inspections when the oil changes are done or even when the transmission or whatever service I had done. I believe they sold me a lemon and knew it. I also made complaints about the radio and electronics of the vehicle acting up. I will not buy another vehicle from 5 Star or recommend anyone else buy a car from them. I would also tell the finance companies not to finance their deals because of this. I bought many used and new cars from them and believe me this will be my last. More
by Willie Gaskin
Employees Worked With
Doug
April 24, 2024
Was lied to by general manager John and they took 45 days to repair my vehicle , the whole time blaming the warranty service, when it was their problem to begin with.i would not recommend this dealership to to repair my vehicle , the whole time blaming the warranty service, when it was their problem to begin with.i would not recommend this dealership to anyone. More
by Roger
Employees Worked With
John ,general manager and Doug service advisor
