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Five Star Chevrolet
Carrollton, TX
1,573 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,573 reviews
July 02, 2018
Outstanding and courtesy service Billy Washington is one of the best salesman in the business. My entire family have purchased vehicles from him. Excellent, professional and courteo Billy Washington is one of the best salesman in the business. My entire family have purchased vehicles from him. Excellent, professional and courteous all the time. More
by CHenson
Employees Worked With
Billy Washington
July 02, 2018
Wonderful Billy was able to get me into a 2018 Chevrolet Malibu. Billy is very professional with great communication skills, and great knowledge. Thanks Mr. Was Billy was able to get me into a 2018 Chevrolet Malibu. Billy is very professional with great communication skills, and great knowledge. Thanks Mr. Washington More
by Chickybaby
Employees Worked With
Billy Washington
July 01, 2018
Bought used car Good experience buying a car. We were greeted by friendly staff and helped immediately. We were given bottles of water, and we hadn't asked for any. O Good experience buying a car. We were greeted by friendly staff and helped immediately. We were given bottles of water, and we hadn't asked for any. Overall service was good. Price of car was more than we had anticipated but they seemed like they tried to get us a good deal. The only thing I was a bit upset and really surprised about was that they sold me a car and let me drive off the lot with an empty tank, no gas. Every time we've ever bought a car in the past, the dealership always filled up our tank for us. So I was surprised this dealership didn't do that. More
by Shason
Employees Worked With
Tyler Lingafelter, Todd Carroll
June 29, 2018
GREAT SERVICE Billy Washington is Very patient & knowledgeable! I highly recommend him!! He is very friendly & knows a lot about cars! Great sales person! I am goin Billy Washington is Very patient & knowledgeable! I highly recommend him!! He is very friendly & knows a lot about cars! Great sales person! I am going to tell everyone to come see Billy! More
by Jazzee Jewel
Employees Worked With
Billy Washington
June 28, 2018
Excellent Customer Service Billy Washington is the man to see for your new or used car needs! He is a true professional and went the extra mile in answering all of my questions. Billy Washington is the man to see for your new or used car needs! He is a true professional and went the extra mile in answering all of my questions. Billy was courteous and very knowledgeable about the chevy products. I will definitely refer my friends and family to him! More
by Faye63
Employees Worked With
Billy Washington
June 26, 2018
Eric Garcia Eric was the best sellsman I’ve ever dealt with! He didn’t rush me or leave me in the wind with unexpecteds!! He expressed best in class service!! Tha Eric was the best sellsman I’ve ever dealt with! He didn’t rush me or leave me in the wind with unexpecteds!! He expressed best in class service!! Thank you very much Eric!! More
by The Graysons
Employees Worked With
Eric Garcia
June 26, 2018
Customer service Great experience Billy Washington was the salesman and he was just great. No pressure and he listened, I would recommend dealership to anyone. Grea Great experience Billy Washington was the salesman and he was just great. No pressure and he listened, I would recommend dealership to anyone. Great experience More
by Darguybw
Employees Worked With
Michael Leatherwood, Billy Washington
June 26, 2018
Top Notch Eric Garcia was proffesional, knowledgeable, an all around great salesman. He was also very patient with me since I tend to ask a lot of questions. Gr Eric Garcia was proffesional, knowledgeable, an all around great salesman. He was also very patient with me since I tend to ask a lot of questions. Great experience, I would definitely recommend Five Star. More
by Chale
Employees Worked With
Eric Garcia
June 26, 2018
Best Car Buying Experience Ever! ASK for Mr. Eric Garcia! I wasn't sure of the type of car I wanted since I was expecting in few months time, but Mr. Garcia made it so easy simplifyin ASK for Mr. Eric Garcia! I wasn't sure of the type of car I wanted since I was expecting in few months time, but Mr. Garcia made it so easy simplifying the whole process and my choice was spot on! I love my Chevy Malibu! I appreciated everyone in Finance as well and I would definitely recommend this dealership. Thank you Five Stars Chevrolet...Thank you everyone! More
by Lonestarneena
Employees Worked With
Eric Garcia
June 26, 2018
Happy Customer I gave 5 stars because I always have an great experience when I visit the dealership for whatever reason. I enjoy doing business with Mr. Billy Washin I gave 5 stars because I always have an great experience when I visit the dealership for whatever reason. I enjoy doing business with Mr. Billy Washington. He is one of the most honest salesman I have done business with. I would recommend him without a doubt. More
by Tparnell
Employees Worked With
Billy Washington
