Five Star Chevrolet Cadillac Buick GMC
Warner Robins, GA
Filter Reviews by Keyword
By Type
Showing 440 reviews
Excellent Very detailed instructions given by service regarding service of my vehicle. My vehicle was serviced timely and I was given a complimentary car wash a Very detailed instructions given by service regarding service of my vehicle. My vehicle was serviced timely and I was given a complimentary car wash and vacuum which I plan to use. More
GREAT EXPERIENCE: My service experience was great, highly warm and friendly, and totally professional. Everyone made me feel very comfortable. Everyone spoke and was My service experience was great, highly warm and friendly, and totally professional. Everyone made me feel very comfortable. Everyone spoke and was genuinely nice and friendly. More
Drove From Another State Called Phillip based on an internet listing I saw. Drove 4.5 hours to look at the car, ended up buying on the spot. They were fast and courteous. This Called Phillip based on an internet listing I saw. Drove 4.5 hours to look at the car, ended up buying on the spot. They were fast and courteous. This was by the far the best deal in a250 mile radius and would highly recommend them to everyone. More
Satisfied Great, friendly service from all aspects. Looking forward to continuing great customer service excellent...Have referred family and friends...Always p Great, friendly service from all aspects. Looking forward to continuing great customer service excellent...Have referred family and friends...Always precise and to the point, experienced, and always recommending ways to keep my vehicle driving safe, and reliable...Thanks again.. More
A Well Organized Event Michelle and the crew were on top of diagnosing the problem, needed repairs and providing a loaner. Repairs were done effectively and on time. I was b Michelle and the crew were on top of diagnosing the problem, needed repairs and providing a loaner. Repairs were done effectively and on time. I was back in my car within 24 hrs. Outstanding! More
Great Car Buying Experience I contacted Five Star Chevrolet in Warner Robins, GA to obtain a price quote for buying a 2016 Colorada Crew Cab. Kendon McMurray, sales professional I contacted Five Star Chevrolet in Warner Robins, GA to obtain a price quote for buying a 2016 Colorada Crew Cab. Kendon McMurray, sales professional, called to provide the requested information. He was so diligent in pursuing the sale, setting up an appointment for me to drive the truck, and providing requested information on the vehicle. He was very knowledgeable at discussing all aspects of the truck in a very professional manner.. Once we agreed on a price and completed the deal, he had the vehicle cleaned and filled it up with fuel. He explained the Navigation system, the Bose radio system, OnStar, towing system, all warranties, etc. I highly recommend Kendon if you are in the market for a vehicle. He was very respectful and worked hard to close the deal. More
Mr Cristmas I come in to perchance my first truck at this dealer and I could not be more pleased with Mr.Cristman at the dealership he took the time to walk me th I come in to perchance my first truck at this dealer and I could not be more pleased with Mr.Cristman at the dealership he took the time to walk me through the entire process and was extremely helpful I strongly recommend this dealer and I will be making future purchases with them More
A Finance Manager with Skills and Thrills My wife and I purchased a 2015 Chevrolet Silverado 1500 this past week where we had a terrific sales experience. We also had the distinct pleasure of My wife and I purchased a 2015 Chevrolet Silverado 1500 this past week where we had a terrific sales experience. We also had the distinct pleasure of meeting and working with the best Finance Manager we could imagine. Brandon Holmes welcomed us in his office with a wide and welcoming smile. We chatted for a few minutes then Brandon got to work. He went over every detail of our purchase agreement in a very efficient way (even when answering our interrupting questions he never missed a beat). He demonstrated a breath of knowledge about his job that I have rarely seen. My wife and I were also truly convinced that Brandon enjoys his job and that he demonstrates a keen interest of the customer and the dealership in everything he says or does. Brandon reviewed the many options we had about financing, warranties and protection plans. We probably asked twenty or more questions a in addition to asking him to re-compute varying pricing options so that we could better evaluate the products. Again, he handled all of this expertly and with a calmness that impressed the both of us. At the end of it all, Brandon made us very comfortable about our buying our new truck and we left his office knowing that all the decisions we had made were correct. He even saved us a little on the financing. My wife and I generally have not liked our past vehicle buying experiences and we usually have some second thoughts after the sale. I can tell you honestly that between our salesman, Russell Christmas and our Finance Director, Brandon Holmes this was a truly great buying experience. We have enjoyed our new Chevy truck from the moment we left the dealership and have had no second thoughts about anything. Note: I do miss my 2004 Chevy truck a little. Thanks Five Star Chevrolet Cadillac Buick. GMC Sincerely, Gary and Sandra Williams More
Thorough diagnostic and quality repair by nice people! Took my GMC Sierra in for a semi-elusive transmission/misfire issue. Joey Jackson drove the truck out with me and thoroughly assessed the symptoms. Took my GMC Sierra in for a semi-elusive transmission/misfire issue. Joey Jackson drove the truck out with me and thoroughly assessed the symptoms. He asked lots of questions to ensure that the proper diagnosis was made. After a diagnostic testing, by the service tech Darren, and further discussion with Joey, the problem was identified and the vehicle was repaired quickly and effectively. I so enjoyed driving home from the dealership with a smooth driving truck. Joey Jackson was honest, straightforward and courteous in his dealings with me and Darren took the time to let me know how the diagnostics were progressing. I had a great experience with Joey in the service dept., and everyone I came in contact with at 5 Star. More
Great customer service and timely work.Great Great customer service and done in a timely manner.Very friendly and helpful. The car was done whale I waited and looked around at other cars on the l Great customer service and done in a timely manner.Very friendly and helpful. The car was done whale I waited and looked around at other cars on the lot. More