Five Star Chevrolet Cadillac Buick GMC
Warner Robins, GA
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dishonest do not recommend - negotiated over the phone for an online advertised vehicle. Salesman stated the agreed to price but when I arrived he raised it $2 do not recommend - negotiated over the phone for an online advertised vehicle. Salesman stated the agreed to price but when I arrived he raised it $2000 dollars. When I reminded him of the price he agreed to over the phone, he insisted his statement was prefaced by "if" 32,000 then we have a deal? I clearly heard exclamation, not question "32000, we have a deal!" Drive down the road and go somewhere else, this place isn't worth your wasting time. More
Airbag Recall Recall was handled thoughtfully and professionally. I was always checked on by Shannon who was always courteous and kind. Thank you for a job well Recall was handled thoughtfully and professionally. I was always checked on by Shannon who was always courteous and kind. Thank you for a job well done. More
Service department was very helpful Today I had a very good experience working with Shannon. She was very helpful and nice considering it was very busy. She should be considered an asset Today I had a very good experience working with Shannon. She was very helpful and nice considering it was very busy. She should be considered an asset to your service department. More
Impala SS I am pleased with the way the sale went and the price that I ultimately paid for the vehicle. This is the second vehicle I've bought from this facilit I am pleased with the way the sale went and the price that I ultimately paid for the vehicle. This is the second vehicle I've bought from this facility. More
Great people and Great Customer Service. I always get great service and complete satisfaction in handling any concern I have with my vehicles, all employees are very helpful and courteous. I' I always get great service and complete satisfaction in handling any concern I have with my vehicles, all employees are very helpful and courteous. I'm always satisfied when I leave for home. More
Service and Recall Austin was my Service rep and he ensured my truck was serviced and thee recall completed even explaining about the recall. Service was completed in a Austin was my Service rep and he ensured my truck was serviced and thee recall completed even explaining about the recall. Service was completed in a timely manner. Thank you Austin. More
awesomeness Austin and Shannon were very professional and delivered qualitative service. Austin asked if I wanted my vehicle detailed and I appreciated the courte Austin and Shannon were very professional and delivered qualitative service. Austin asked if I wanted my vehicle detailed and I appreciated the courtesy wash. Happy! More
Great dealership that takes pride in customer service We went in knowing what we were looking for but not sure it would be possible. The salesman, Spanky was extremely helpful and kind. He was attentive We went in knowing what we were looking for but not sure it would be possible. The salesman, Spanky was extremely helpful and kind. He was attentive and listened. to our wants/needs and made the purchase a reality. More
sadly disappointed I would not recommend this dealership. The sales personnel make promises over the phone and in person that they do not honor when you come to deal, c I would not recommend this dealership. The sales personnel make promises over the phone and in person that they do not honor when you come to deal, come to get service. The first time I let it pass but the second time I decided its just a bunch of "used car salesman" selling new and used cars. Steer clear More
My Service Experience I made an appointment to have service done for a recall on my 2015 Silverado. The service was completed within the time I was told and was actually d I made an appointment to have service done for a recall on my 2015 Silverado. The service was completed within the time I was told and was actually done a little early. The staff at the service department was very courteous. They also displayed an attitude that showed they cared about my time as I planned to wait on the work to be completed. They suggested that I go ahead and get the oil changed and have my tires rotated while I was there. I agreed to those services and it was all completed within the original time that was expected for the recall service. I appreciated those suggestions and now I don't have to return for those other services at a later time. More