Five Star Chevrolet Cadillac Buick GMC
Warner Robins, GA
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Service Got excellent service and great customer service and the guys who did the work is the best. My vehicle was washed and cleaned. Five Star Chevy is a gr Got excellent service and great customer service and the guys who did the work is the best. My vehicle was washed and cleaned. Five Star Chevy is a great place to buy a vehicle More
Exceptional and Outstanding Service I received exceptional and outstanding service at Five Star Chevrolet Cadillac GMC Buick when I brought my 2016 GMC Yukon XLT in for its first mainten I received exceptional and outstanding service at Five Star Chevrolet Cadillac GMC Buick when I brought my 2016 GMC Yukon XLT in for its first maintenance service. The Service Advisor, Mr. Rob Whaley was very professional and assisted me immediately when I pulled up into the service department. He went over my service plan, answered all my questions and gave me that Five Star guarantee that I would be completely satisfied and I truly was. He ensured me that I would received the best of care and thanked me for being a loyal customer. He took time out after my SUV's maintenance was complete to go over thoroughly the 5 point inspection that my vehicle just received to further ensure my complete satisfaction. Yes, I'll be bringing my two other vehicles back, because I know I'll receive complete car care. Thank you Rob and the Five Star team More
Friendly and quick service. Was helped immediately and given any information I needed on my service and when to return. I will definitely be back for future services here. Was helped immediately and given any information I needed on my service and when to return. I will definitely be back for future services here. More
Acadia I took my Acadia to be serviced for the engine light being on and it took a few days to get it back but they took care of the problem and I was satisf I took my Acadia to be serviced for the engine light being on and it took a few days to get it back but they took care of the problem and I was satisfied. More
Customer Satisfaction First let me thank Emily for being such a great representative, for all her hard work of keeping me informed of cars available an cars I came an looke First let me thank Emily for being such a great representative, for all her hard work of keeping me informed of cars available an cars I came an looked at. While I did not buy a car from here, Emily an Mr. Roseme were both excellent people to work. Down the line I would be honored to work with them again. Thanks for all you guys did. More
Oil change, front signal bulb replacement Forgot names, but great service. Popcorn was good..lol...Everyone was plesant and attentive...Wait time was less than expected, waiting area was clea Forgot names, but great service. Popcorn was good..lol...Everyone was plesant and attentive...Wait time was less than expected, waiting area was clean...As always, i left satisfied. More
Oil change They even picked my car up and delivered it They washed my car inside and out. Delivery person was very pleasant. Phone person in service was also They even picked my car up and delivered it They washed my car inside and out. Delivery person was very pleasant. Phone person in service was also great. More
dishonest do not recommend - negotiated over the phone for an online advertised vehicle. Salesman stated the agreed to price but when I arrived he raised it $2 do not recommend - negotiated over the phone for an online advertised vehicle. Salesman stated the agreed to price but when I arrived he raised it $2000 dollars. When I reminded him of the price he agreed to over the phone, he insisted his statement was prefaced by "if" 32,000 then we have a deal? I clearly heard exclamation, not question "32000, we have a deal!" Drive down the road and go somewhere else, this place isn't worth your wasting time. More
Airbag Recall Recall was handled thoughtfully and professionally. I was always checked on by Shannon who was always courteous and kind. Thank you for a job well Recall was handled thoughtfully and professionally. I was always checked on by Shannon who was always courteous and kind. Thank you for a job well done. More
Service department was very helpful Today I had a very good experience working with Shannon. She was very helpful and nice considering it was very busy. She should be considered an asset Today I had a very good experience working with Shannon. She was very helpful and nice considering it was very busy. She should be considered an asset to your service department. More