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Five Star Chevrolet Cadillac Buick GMC

Warner Robins, GA

4.5
440 Reviews
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495 Watson Blvd.

Warner Robins, GA

31093

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Showing 440 reviews

May 20, 2017

Liars, one after the other Lied to me after driving almost 2 hours then sitting almost 2 hours. Pre approved thru roadloans. Lied and said they accepted loans from them. More

by Sonia A Green
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Braddy
May 21, 2017 -

Five Star Chevrolet Cadillac Buick GMC responded

Sonia, we're disappointed to hear that your experience wasn't what it should have been. We always want to provide our customers with honest service and clear communication. We would appreciate a chance to discuss this with you; please contact me so I can work on making things right. -Brad Williams, bwilliams@fivestaronline.net

May 19, 2017

AWESOME I liked everyone here so MUCH I had my son come up here from West Palm Beach and he bought a 2017 Chevy Silverado , I brought my car in for service an More

by Momma58
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Galinas,Mary, Drew
May 19, 2017 -

Five Star Chevrolet Cadillac Buick GMC responded

Thanks for your review! We're happy to hear that you and your son had such good experiences with us. Our team is proud of our friendly, helpful service. We look forward to seeing you again, we appreciate your business and your kind words!

May 15, 2017

Awesome I love working with the service dept the service is awesome. I have no problems when I go up there. Always on time they fit you in when needed More

by Sabrina0398
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service mgr
May 19, 2017 -

Five Star Chevrolet Cadillac Buick GMC responded

Thanks for your review, Sabrina! We're happy to hear that our service team has been so helpful. We hope to see you again, we appreciate your business!

April 21, 2017

Service They explained everything to me as well as they could they were helpful and the service took a few hours but my car is fixed and running awesome! More

by Wordtoyourmama23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 22, 2017 -

Five Star Chevrolet Cadillac Buick GMC responded

We appreciate you taking the time to rate and review us! We pride ourselves on giving knowledgeable and caring service to our customers. We are glad that you are happy with your newly fixed car. Please let us know if there is anything else we can do to help you or improve our business. Brad Williams, bwilliams@fivestaronline.net

April 15, 2017

Great Sales Team! VERY SATISFIED CUSTOMER My experience with Five Star Chevrolet GMC Cadillac was very positive. Spanky and Bill worked to get me the vehicle that I wanted. My Equinox was loca More

by Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David "Spanky" Harned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kelsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg, Sales Manager, Kyle Horton - Finance
Apr 16, 2017 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for the excellent review, Allen! Spanky, Bill, and Joey will be happy to hear how much you appreciated their help. We pride ourselves on our great customer service and communication with our customers. We want all who visit us to head home happy and feel like they are a part of our family. We look forward to seeing you again in the future.

April 01, 2017

Customer Satisfaction Took my car in for oil service and is was completed in a timely manner. They also honored the discounted coupon from my phone.because I forgot to brin More

by Danielle Head
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert (Rob)
Apr 01, 2017 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for the review! We're glad that you had a great experience with our service department. Please don't hesitate to contact us should you require any further assistance.

March 18, 2017

Great customer service Go see Archie T. Sales rep at Five Star GMC WR GA. He is a straight forward not pushy at all and will do all he can to get you the vehicle that fits y More

by Tershole
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Archie Thomas
May 19, 2017 -

Five Star Chevrolet Cadillac Buick GMC responded

Thanks for your review! We're happy to hear that Archie was so helpful. We hope to see you again, just let us know if we can be of service in the future!

March 08, 2017

VeryUnsatified Customer This was the worst buying experience ever. I purchased a RHD vehicle. After only having the vehicle for twelve hours I arrived at daycare to drop my More

by VeryUnsatifiedCustomer#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Corey Lawson
Mar 17, 2017 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for bringing this to my attention. Customer service and honesty are top priorities here at Five Star Chevrolet Cadillac Buick GMC, and we truly regret to hear your recent experience. I'd love the chance to talk to you more about this matter. Please call me at your convenience so I can work on making amends. Thank you, Brad Williams, bwilliams@fivestaronline.net

March 05, 2017

OUTSTANDING! Always ready to help, Jai keeps me up to speed on the issues of my SRX--the checkout personnel are excellent--they always have my bill ready when I ar More

by Alex Cruz Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jai Walker
Mar 17, 2017 -

Five Star Chevrolet Cadillac Buick GMC responded

Thanks for sharing your review, Alex! We're happy to hear that Jai was so helpful. We'll let him know to keep up the great work. We look forward to seeing you again, we greatly appreciate your business!

February 28, 2017

Great help I arrived at the dealer ship looking for the collision center which is no longer there. But thanks to Hayley Lundall I was pointed in the rite direct More

by Eric L Ross
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Lundall
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