Five Star Chevrolet Cadillac Buick GMC

I made a trip to Five Star today to test drive a 2021 Chevy Colorado. Unfortunately, by the time I got there someone had already put a deposit down on the one I came to see. No biggie, as myself and my s Chevy Colorado. Unfortunately, by the time I got there someone had already put a deposit down on the one I came to see. No biggie, as myself and my salesman Sigmund Roseme had discussed that possibility. Since that happened, he set me up on a GMC Canyon that was in the same price range and I took it out for a testdrive. This review is less about the dealer and more about Sigmund. He was very accomadating and probably the most personable car salesman I have ever met. I truly believe he has passion for his job and customers. When I came in and told him today was just about a test drive and an OTD price, he was fine with that and didnt push for a purchase. This man took it all in stride and said "I understand. I may not do business with you, but if I am good to you you will spread the word and someone else may. I am still test driving a Honda Pilot at another local dealership and will make a decision. Even if I dont buy at Five Star, I *HIGHLY RECOMMEND* Sigmund, he has given me hope that maybe buying this new car wont be the pain I dreaded it to be. So here's to you, Sigmund, keep it up buddy and I hope to see you soon! I promise to spread the word!! More

Great customer service. Mr Keith was able to work with my extended insurance company and all of the necessary vehicle repairs were completed. The pandemic seemed to interfere with repairs. extended insurance company and all of the necessary vehicle repairs were completed. The pandemic seemed to interfere with repairs. More

After having my 2017 cadillac xt5 for 3 weeks in shop, after many attempts to contact and give feed back that I received from Cadillac. They insisted to be rude and gave me a sticky note with 5000$ worth after many attempts to contact and give feed back that I received from Cadillac. They insisted to be rude and gave me a sticky note with 5000$ worth of repairs. Needless to say i took my xt5 to another dealer who only had it 3 days and 750.00$! I also mention the GM never returned my calls and just plain rude. Also i even was considering buying a newer model sedan from them,, what a mistake that would have been. Sad that General Motors tolerates this.. More

I was very pleased with the pleasant support provided by Mr. Martinez. He was extremely friendly and helpful. He made a point of talking with the maintenance staff to ensure they chased the problem to the e Mr. Martinez. He was extremely friendly and helpful. He made a point of talking with the maintenance staff to ensure they chased the problem to the end. In addition, although the maintenance team couldn’t replicate the problem they went the extra mile and checked service bulletins and found a software update that was needed. I will definitely be keeping these guys as my service team. More

The service was excellent as was Drew the service writer got my tires in and installed the same day highly recommend five star Chevrolet service and sales got my tires in and installed the same day highly recommend five star Chevrolet service and sales More

Great experience at Five Star service department. Shawmon my service rep was knowledgeable and professional. She answered all my questions. Everyone was polite . Always a positive experience at Five Star ser my service rep was knowledgeable and professional. She answered all my questions. Everyone was polite . Always a positive experience at Five Star service. More

As before they worked with us every step of the way and met our every need. We are well pleased with the service received. Thanks met our every need. We are well pleased with the service received. Thanks More

The individual who checked me in and out was very knowledgeable and professional. My vehicle was ready when he said it would be and as a courtesy it was cleaned. He scheduled my vehicle for another v knowledgeable and professional. My vehicle was ready when he said it would be and as a courtesy it was cleaned. He scheduled my vehicle for another visit 14 June for additional checks on the transmission. We highly recommend Five Star, Warner Robins, Georgia!! Thanks!!! More

Dealership was first class all the way. Andrew Manning had all the paperwork ready when we got to the dealership. We will be returning customers. had all the paperwork ready when we got to the dealership. We will be returning customers. More

The only suggestion I have is: More signage is needed for first time customers directing them to the entrance to your service bay. Other than that everything was first class! first time customers directing them to the entrance to your service bay. Other than that everything was first class! More