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Five Star Chevrolet Cadillac Buick GMC

Warner Robins, GA

4.4
455 Reviews
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495 Watson Blvd.

Warner Robins, GA

31093

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Showing 455 reviews

August 28, 2022

Excellent coustumer service, they offer the best deals and they help me find what i was looking for, they help me with a new car, so i m so happy, i recommend them 100 % , my daughter is so happy! Mr Alan More

by mardeflis78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Heath and Alan Johnson
Aug 30, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

We are grateful to have been chosen by you. Congratulations on your new vehicle, and we are so thankful Five Star Cadillac of Warner Robins has gained endorsement. If you have any questions, we will be more than happy to assist you. Have a wonderful day.

July 27, 2022

Took truck in for an oil change and all the oil ended up in my driveway. They stated employee didn’t tighten oil filter. Pretty pathetic for a “certified” service center More

by Irish4780
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric and Ryan
Jul 27, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Five Star Cadillac of Warner Robins and would like to discuss your experience with our Service Team. Please contact me using the information provided below. Jeremy Shaughnessy General Manager jeremys@fivestaronline.net

July 18, 2022

If I could give this place 0 stars I would, I have never seen such GREED and DISHONEST in my life and thats pretty low when where talking about Car Dealerships. These folks like to advertise a car and then More

by Adam Seay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Diaz
Jul 19, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello Adam, Here at Five Star Cadillac of Warner Robins, we take customer feedback very seriously and want to speak with you about the review you left us. It would be greatly appreciated to have the chance to learn more about the experience and interactions you had with our Sales Team while looking at a vehicle to purchase. I ask that you email your preferred method of contact to me at your earliest convenience. Thank you, Jeremy Shaughnessy General Manager jeremys@fivestaronline.net

Jul 19, 2022 -

Adam Seay responded

Take customer feedback seriously? Heres some feedback how about being honest about pricing, how about not gouging your customers $25,000 above MSRP? Your salesman wasted my time and then asked about my background for possible discounts. Really ? So what are you charging more to Combat Vets? Don’t like the military? Or was that the discount and you charge your normal rubes 30k to 40k above MSRP. Simply disgusting way to do business. You don’t deserve to have a dealership GM should consider removing your franchise.

July 17, 2022

Professional sales staff,they’re not pushy,listen to the customer and do not try to sell you something you don’t want More

by lwknight74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Heath
Jul 19, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello dear customer, we are so thrilled to learn you had an excellent sales experience here at Five Star Cadillac of Warner Robins. Thank you for visiting and providing us an outstanding review.

July 17, 2022

My name is Janis Spears, I recently took my 2020 equinox in for it's 2nd oil change and I and decided to upgrade my car to the next level above my current equinox. I had seen an advertisement about their e More

by janspears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McCaughan and the finance manager (sorry,cannot remember his name).
Jul 19, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi Janis, Thank you for allowing our Sales Team to assist you with your upgrade. We're glad to know you had a positive and professional experience. We appreciate your recommendation and your continued business at Five Star Cadillac of Warner Robins. We hope to work with you again in the future!

July 10, 2022

Simply amazing. Mr Johnny was one of the best salesman I've seen. He was very professional, with a great since of humor. Thanks More

by debwarrior12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi there! We're fortunate to have an amazing Sales Department and we appreciate you taking the time to write a review about our team here. We're thrilled to learn your time at Five Star Cadillac of Warner Robins was productive, efficient, and an overall positive one. We hope you're enjoying your vehicle and we look forward to seeing you again!

Jul 12, 2022 -

debwarrior12 responded

Thanks to 5 star team that made it all come together. Being on dialysis and trying to get to lots of appointments, I really needed dependable transportation, thank you guys and especially Mr Johnny

June 25, 2022

Great customer service! And a great team to work with overall! Everything was a smooth easy process More

by Johnsonjermilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "Spanky" Harned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

We are delighted to see that you had a wonderful experience here with us at Five Star Cadillac of Warner Robins. We hope you return to us in the future. Thank you for your business.

June 24, 2022

Spanky was very professional friendly and g9t us in the car we wanted. I would go to this dealership again to purchase another vehicle More

by Bcarson701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "Spanky" Harned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

We're so happy we were given the opportunity to provide you with a professional sales experience. We look forward to your next visit at Five Star Cadillac of Warner Robins. Many thanks for this pleasant review.

June 21, 2022

John was very professional and listened to what I needed in a car. He was honest and knowledgeable about the cars and buying process. Not a pushy salesman. He was awesome. I will be back definitely to purch More

by Mrs.Lucas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mccaughan
Jun 23, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, It's lovely that you found our team to be awesome and we hope that you are enjoying your purchase. We appreciate your business and kind words. All the best from us at Five Star Cadillac of Warner Robins.

June 06, 2022

Great salesman. Went out of their way to find the truck I wanted. Called me when a truck with everything I needed showed up early. More

by Larry.kutay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "Spanky" Harned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for your review, Larry.kutay! We believe in going over the top for our customers and are pleased to know our staff did so during your most recent visit. We will always be here to take care of all your automotive needs. Five Star Cadillac of Warner Robins looks forward to your next visit with us.

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