Five Star Albany Chrysler Dodge Jeep Ram

Steer clear of the service dept Steering went out on our company work Truck a 3500 Dodge on Saturday morning, pulled into dealership service dept, was advised power steering pump was Steering went out on our company work Truck a 3500 Dodge on Saturday morning, pulled into dealership service dept, was advised power steering pump was bad and would take 3 hours to replace & would be ready by noon, had no choice but to wait being out of state and traveling back no north Carolina, noontime came and went with no update, at 5 o'clock service advisor says well power steering pump didn't fix it, now stranded with no offer for a rental or even a ride to a hotel.had to wait for coworker to come from North Carolina, Monday & Tuesday came and went with not even a call from service dept. Finally had to call them for update and got a run around and a list of excuses. Three weeks later vehicle is finally done. Hey keep up the good work Ford and Chevrolet will greatly appreciate it !!!! Worst service I have ever experienced. More

Dont no how to work on a dodge but yet they or a dodge deale Dodge techs cant even work on dodges how you turn away a dodge carsomething that yall made and say you dont know whats going on with it Dodge techs cant even work on dodges how you turn away a dodge carsomething that yall made and say you dont know whats going on with it More

They took 3 months to perform my warranty work I was without a car for over 3 months while this dealership performed warranty work on my car. When they eventually told me it was done, it broke dow I was without a car for over 3 months while this dealership performed warranty work on my car. When they eventually told me it was done, it broke down on the way home due to an issue with the repair (they didn't connect the shifter cable to the engine correctly, so it came undone while driving home). I called this dealer 23 times over the course of the 3 months and never once received a call back from them. It eventually got to the point where the service representative no longer took my calls. I eventually had to get Dodge Corporate involved and then threaten legal action to get my car back. I love my dodge grand caravan, but find it is very difficult to find good service for it. I would avoid this dealer like the plague. More

After purchasing a used car in May of this year, with under 30,000 miles on it, I've found out that it was in a major accident from a Ford employee, which I wasn't informed of by Carl Gregory. My windsh under 30,000 miles on it, I've found out that it was in a major accident from a Ford employee, which I wasn't informed of by Carl Gregory. My windshield is leaking and has destroyed the rug on the passenger side of the vehicle and on my birthday, September 16th, 2006, the service light came on and the car wouldn't pull. I came back hours later and it started with no problem. I HATE CARL GREGORY'S USED CAR DEPARTMENT IN ALBANY, GEORGIA!!! You all really need to perform some type of undecover investigation on the USED CAR DEPARTMENT IN ALBANY BECAUSE THEY'RE SWINDLING A LOT OF PEOPLE. Almost everyone that I've recently spoke with, that have purchased a vehicle has been victim to some type of car malfunction that could've been prevented if they were simply informed of the situation before the purchase. TRANSMISSION FAILURE IS THE MAIN PROBLEM. More