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Fitzgerald Volkswagen Annapolis

Annapolis, MD

4.9
122 Reviews
Thanks for visiting our website! Fitzgerald Volkswagen is a member of the renowned Fitzgerald Auto Mall Group, which means you will receive the highest quality, most competitive prices, and the best customer service in Maryland. We are an Anne Arundel County Volkswagen dealership situated in Annapolis, Maryland. Our "Posted Prices" eliminate the need to haggle or negotiate so that you can spend your time finding the right car, not fighting over price. Of course, we understand that the bottom line is the most important thing, so we developed our 150% low price guarantee. We offer our low pricing guarantee for a full 5 days after you've purchased. We are also the only Certified ISO 9001 automotive dealer in the Annapolis area. From the Fitzgerald Volkswagen website you have the ability to view our entire line-up, calculate your payments, request financing, compare lease and finance options, and even receive a quick quote. At Fitzgerald Volkswagen, we do it the FitzWay! We focus on our customers and have been awarded ISO Certification, the highest recognition for quality customer service. In addition, we have been become a Green Power Partner in the EPA Leadership Club! Our knowledgeable sales consultants will assist you in finding the Laurel Volkswagen you want at a price that you can afford.
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34 Hudson St

Annapolis, MD

21401

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Showing 122 reviews

January 10, 2014

I bought an older used car that was out of the factory warranty. There were some initial issues with the car, some of which were typical for a used car, some were the result of an honest mistake on their More

by LCJP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Johnston, Justin Beam
Jan 17, 2014 -

Fitzgerald Volkswagen Annapolis responded

It's great to hear that your visit with us earned a great rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it!

December 23, 2013

We came for a new car(VW Passat 2014) as "returned customers" because we've been satisfied with Fitzgerald Annapolis VW, both sales and service with our previous car(VW Passat 2006). Just keep doing More

by GalinaArtemova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 17, 2014 -

Fitzgerald Volkswagen Annapolis responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. Hope you're enjoying your new vehicle.

November 21, 2013

Fitzgerald VW in Annapolis Service Department is a rip-off and customer complaints to Mr. Sanders and Mr. Jenkins will get you nowhere. (Don't ask to speak to the owner, Mr. Fitzgerald, because it's M More

by cpillari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Jenkins, Don Sanders
Nov 22, 2013 -

Fitzgerald Volkswagen Annapolis responded

While we are reluctant to respond to reviews in the public forum, we feel we must in this case. We are sorry about this customers feeling towards Fitzgerald. We strive hard to satisfy all customers. Unfortunately this customer is unwilling for us to even look at the vehicle to verify the light is on and determine the cause. We have offered to pick up the vehicle to inspect and determine the cause. We would either repair the car or refund the money depending on the findings. The customer declined our offer. Fitzgerald Auto Mall

September 23, 2013

Great service and friendly people. Highly recommend. I have purchased 5 vehicles from here and will but my 6th one from here also. Keep up the great work! More

by RC0319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Beam
Oct 24, 2013 -

Fitzgerald Volkswagen Annapolis responded

Thanks for posting. We really appreciate that you are such a long time Fitzgerald's customer. Thanks again and we look forward to your next visit!

July 28, 2013

I was on the fence about trading in my 2003 VW Jetta when I first visited Fitzgerald, but I was interested in seeing what the new VWs had to offer. I was a little nervous about the possibility of being push More

by memarkie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Stodd, Brian Stodd
Aug 29, 2013 -

Fitzgerald Volkswagen Annapolis responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it!

July 25, 2013

Fitzgerald and Brian Stodd were more than helpful every step of the way while my wife and I decided which car fit us best. Their patience and knowledge was second to none and we will definitely going back More

by Farout243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Stodd, Brian Stodd
Aug 29, 2013 -

Fitzgerald Volkswagen Annapolis responded

Thanks for posting your review. We are happy to hear of your great experience. We will pass on your kind words and look forward to your next visit!

July 16, 2013

Fitzgerald Auto Mall, and particularly Brian Stodd, went over and above to ensure that my daughter and I were matched with the right car for our needs and budget. Brian came in on his day off to ensure the More

by CMCook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Stodd, Brian Stodd
Jul 18, 2013 -

Fitzgerald Volkswagen Annapolis responded

We are very grateful that you returned to Fitzgerald's again for another purchase. Thanks for the kind words and we look forward to seeing you in the future!

July 15, 2013

I purchased a 2013 VW Jettta in early July and the overall experience at Fitz VW was excellent. Nate was very knowledgable and answered all our questions about the vehicle and the buyer protection pla More

by jamesclark
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Amoth
Jul 18, 2013 -

Fitzgerald Volkswagen Annapolis responded

We are happy that you had such a nice experience with Nate. Enjoy the new Jetta!

July 10, 2013

Brian was very helpful with finding the right car for my Daughter within our budget. I plan on returning to purchase a new car for myself within the next two months. More

by rdom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Stodd, Brian Stodd
Jul 18, 2013 -

Fitzgerald Volkswagen Annapolis responded

We are happy that Brian was able to find the right car for your daughter. We look forward to seeing you soon for your next purchase! See you soon!

June 26, 2013

Justin went above and beyond to find the right car to fit my Mothers needs. I hope to have the chance to buy another car from him!! He's a top notch salesman. The transaction was seamless!! More

by Kimbowillie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Beam and Luis Linero, Justin Beam
Jul 18, 2013 -

Fitzgerald Volkswagen Annapolis responded

We are glad that Justin made the transaction seamless. We hope your mother enjoys the new car!

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