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Fitzgerald Volkswagen Annapolis
Annapolis, MD
122 Reviews
Thanks for visiting our website! Fitzgerald Volkswagen is a member of the renowned Fitzgerald Auto Mall Group, which means you will receive the highest quality, most competitive prices, and the best customer service in Maryland. We are an Anne Arundel County Volkswagen dealership situated in Annapolis, Maryland. Our "Posted Prices" eliminate the need to haggle or negotiate so that you can spend your time finding the right car, not fighting over price. Of course, we understand that the bottom line is the most important thing, so we developed our 150% low price guarantee. We offer our low pricing guarantee for a full 5 days after you've purchased. We are also the only Certified ISO 9001 automotive dealer in the Annapolis area. From the Fitzgerald Volkswagen website you have the ability to view our entire line-up, calculate your payments, request financing, compare lease and finance options, and even receive a quick quote. At Fitzgerald Volkswagen, we do it the FitzWay! We focus on our customers and have been awarded ISO Certification, the highest recognition for quality customer service. In addition, we have been become a Green Power Partner in the EPA Leadership Club! Our knowledgeable sales consultants will assist you in finding the Laurel Volkswagen you want at a price that you can afford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 122 reviews
May 14, 2020
I serviced my R32 there for years, I now service my Jetta and they picked it up and delivered it! They cleaned it, desantized it, and have me 20% off!! Much appreciated! and they picked it up and delivered it! They cleaned it, desantized it, and have me 20% off!! Much appreciated! More
by Beamm
Employees Worked With
Jen Cahill, Rod Ritter, Matt Beam
May 14, 2020
2018 Tiguan I purchased a 2018 Tiguan and Brett took great care of us! Love our 2018 Tiguan! All of the staff was easy to work with and had great incentives! I purchased a 2018 Tiguan and Brett took great care of us! Love our 2018 Tiguan! All of the staff was easy to work with and had great incentives! More
by beamm3940
Employees Worked With
May 14, 2020
Always looking out for my best interests!! I purchased a 2014 Passat from here in 2016 and have never been disappointed with the staff nor the service dept. Every time my car is in for service I purchased a 2014 Passat from here in 2016 and have never been disappointed with the staff nor the service dept. Every time my car is in for service it is a very seamless process, well communicated process, and honest process. Its good to see the same people over and over again upon my arrival which tells me a lot about the place of business. I will continue to look to Fitzgerald first for service, as well as new and used car purchases. More
by Capitals8
Employees Worked With
Other Employees :
Rod Ritter, Matt Beam
January 09, 2019
Customer service lacks I was greeted by a salesperson who was unenthused to help. I was given a promotion to redeem at this local dealership from Volkswagen, however instead I was greeted by a salesperson who was unenthused to help. I was given a promotion to redeem at this local dealership from Volkswagen, however instead of researching and making accommodations I was immediately sent away. AJ Tucker never once apologized or stated alternatives he just told me what he could not do. Very rude and I will never do business with you promotin or not. More
by Kelli
Employees Worked With
December 18, 2017
WonderFul!!! Bret Grant was wonderful to deal with. He took his time to explain the vehicle of purchase to me. It was wonderful doing business with him and the fam Bret Grant was wonderful to deal with. He took his time to explain the vehicle of purchase to me. It was wonderful doing business with him and the family of Fitzgerald Auto Malls. More
by Gracie
Employees Worked With
December 14, 2017
Very happy Alltrack purchaser Had 2 Benzs, loved em but expensive to maintain. 4th purchase of a VW from Fitzgerald for my partner and me, my first though. Love the Golf wagon b Had 2 Benzs, loved em but expensive to maintain. 4th purchase of a VW from Fitzgerald for my partner and me, my first though. Love the Golf wagon but when the Alltrack was introduced I was smitten. Met Bret the fall of ‘16 and I said I’d be back when the time was right. Went back a couple of weeks ago, he remembered me as well as the prior transactions. I had a great test drive on all the roads I travel.. Decided I needed an SEL for the seats and told Bret what color I wanted. He had my contact info from a year ago, found the car at another dealership and had it brought over. The rest is history. It’s a great car, and it takes a lot to get me out of my 2004 Forrester XT. I had an Acura TSX wagon for 2 years but what a dreadful bore to drive. Cool looking though. I felt the pricing was very competitive and the service experience with the other 3 cars has been exemplary, why wouldn’t I do business width.Fitzgerald?! One final note, the paperwork process was so painless. Luis had all the answers with no pressure to buy the extra warranty things. He just told me the dates by which I had to commit and that was it. Who wants to commit to a car purchase and then agree to spend $1750 on an extended warranty for a car with 50 miles on the clock that you’ve never driven? More
by TASpiegel
Employees Worked With
October 31, 2017
Buying a used vehicle Bret Grant the sale manager and Luis Linero the finance manager were the best. Both managers together made the car buying experience easy and affordab Bret Grant the sale manager and Luis Linero the finance manager were the best. Both managers together made the car buying experience easy and affordable. More
by Goodguy47
September 03, 2017
Impressed AJ and his team sold me the VW that I wanted, for under MSRP and gave me more for my trade. I am very happy and recommend this dealership to everyone! AJ and his team sold me the VW that I wanted, for under MSRP and gave me more for my trade. I am very happy and recommend this dealership to everyone! Don't buy from Antwerpen!!! More
by Briness682
May 03, 2017
Great experience for first time buyer. I went to test drive a car with no plan to purchase and left with a new GTI. They offered me a great price and finance options. It was painless and th I went to test drive a car with no plan to purchase and left with a new GTI. They offered me a great price and finance options. It was painless and they took their time to answer any question I had through every step of the process. This was my first new car purchase and they made it an easy low-stress experience. More
by natecarbuyer
April 22, 2017
No hassle car buying We recently purchased a 2016 Passat from Fitzgerald Annapolis Volkswagen. We had been shopping for awhile and this was by far the most pleasant experi We recently purchased a 2016 Passat from Fitzgerald Annapolis Volkswagen. We had been shopping for awhile and this was by far the most pleasant experience. Our salesperson, Ronnie Reid, was helpful and knowledgeable, but what we appreciated most was his straightforward and honest approach. In fact, this appears to be the business model of the entire dealership. It is a relief to not have to go through the typical "let me talk to my sales manager approach" to car buying. Based on our research, we are confident that we were given a fair price on the vehicle as well as a generous amount for our trade. We highly recommend this dealership. Phil and Tamara Pie More
by Phil61
