Fitzgerald Volkswagen Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 122 reviews
Fitzgerald was an excellent experience for me and my husband, Bret was fantastic - friendly, straightforward, and helpful. What I loved most was the atmosphere - at no time did we feel pressured or like husband, Bret was fantastic - friendly, straightforward, and helpful. What I loved most was the atmosphere - at no time did we feel pressured or like the people we worked with were just pushing for a sale. We felt that Bret and the rest of the team was there to help us find the vehicle we loved most. Highly recommend visiting this dealership and working with Bret if you have the opportunity! More
Fitzgerald expedited the transaction very quickly. The Atlas is a fabulous value and vehicle. The third seat is a real plus. The Atlas is a fabulous value and vehicle. The third seat is a real plus. More
My wife and I have nothing but good things to say about this dealership and the service department. I bought a vehicle here a couple years ago and it was very easy. Bret was friendly and knowledgeable and this dealership and the service department. I bought a vehicle here a couple years ago and it was very easy. Bret was friendly and knowledgeable and would quickly get an answer for me if he didn't know it off the top of his head. I've since used them for service the past couple of years and the service department is always fair, fast, and pleasant. When we were recently in the market for a 2nd new car it was a no brainer to come back here. I messaged Bret again and he remembered me and was just as awesome the second time around. They worked with us to make the buying experience quick and easy. We traded in a car towards this purchase they took care of everything. We also ended up financing through the dealership since they were able to beat our pre-approved rate. Luis in the finance department explained everything we were signing and the process was quick and easy. There were never any tricks or pressure to buy extras we didn't want. I highly recommend coming here if you're planning on buying a VW. Not to mention both cars are fantastic! More
It was an easy transaction from Bret’s extensive VW product knowledge to the financial details. product knowledge to the financial details. More
Smooth purchase and service. I got a flat before even pulling off the lot and the service department was closed. They gave me a rental and communicated well when the car would I got a flat before even pulling off the lot and the service department was closed. They gave me a rental and communicated well when the car would be ready. Great job all around. More
Anthony Johnson is everything you want in a salesperson. Friendly, straightforward and kind. The dealership itself was great as well. Love the play area for the kids! Really helped everything go smoothly. H Friendly, straightforward and kind. The dealership itself was great as well. Love the play area for the kids! Really helped everything go smoothly. Highly recommend. More
I had the pleasure of working Fitzgerald VW when I got lucky enough to find a new Golf R. From the first call to driving off the lot, John and the whole team made the experience extremely smooth and enjoy lucky enough to find a new Golf R. From the first call to driving off the lot, John and the whole team made the experience extremely smooth and enjoyable. More
Anthony was such an amazing help. The experience from start to finish was seamless. He helped us find the perfect car for us. I would not have wished anything was different. The custo The experience from start to finish was seamless. He helped us find the perfect car for us. I would not have wished anything was different. The customer service was amazing. Even after purchase he sat with me to go through all of the features of my car and helpful tips. More
Honest with great integrity. John is awesome. Always thoughtful and friendly. Work with us on looking at best car for our needs. Great place and people John is awesome. Always thoughtful and friendly. Work with us on looking at best car for our needs. Great place and people More
I want to give the highest rating to Bret and the staff and Fitzgerald Volkswagen. They were EXTREMELY knowledgeable and professional. ALL of my questions and concerns were address and even a few questions and Fitzgerald Volkswagen. They were EXTREMELY knowledgeable and professional. ALL of my questions and concerns were address and even a few questions I didn't ask, they freely gave me the information to make sure I made an informed purchase. I am very happy with my 2023 Atlas and I am looking forward to a long relationship with Fitzgerald as I enjoy my new ride. More