Fitzgerald Used Car Superstore
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 56 reviews
AWESOME!!! Mark was a pleasure to work with. He made buying a car for our daughter a fun and stress free experience. We are very pleased and will be back. Mark was a pleasure to work with. He made buying a car for our daughter a fun and stress free experience. We are very pleased and will be back. More
I had a very wonderful experience with Mark and Josh. Mark's hospitality is amazing he is very friendly, he worked me through everything one step at a time. I felt relaxed and I am truly satisfied with th Mark's hospitality is amazing he is very friendly, he worked me through everything one step at a time. I felt relaxed and I am truly satisfied with the car i ended up picking... Thanks to Mark and Josh. More
Couldn't ask for a more pleasurable experience It was my past experience that brought me back and my current one which will ensure future transactions. I had returned to the Fitz Mall in order It was my past experience that brought me back and my current one which will ensure future transactions. I had returned to the Fitz Mall in order to purchase a vehicle large enough (and of course at the right price) to support my growing family…which had seemingly doubled with the birth of our twins just two and a half months ago. It was 5 p.m. and despite the short window remaining in the business day, Mark Lawson dutifully met us in the parking lot as we perused the inventory. I had my eye on a model that had caught my attention online. Mr. Lawson, ever so receptive of the needs of the twins and my interest in that specific vehicle, wasted no time attempting to sell us a van or SUV which exceeded our budget or veered too far from what we were looking for. He pulled the vehicle out of its parking space, opened it up for us to see and shared both his personal experiences with this particle model as well as the features offered. When our concerns focused on whether there would be space to fit a stroller in the back (and of course we didn't have the stroller with us), Mark gave us the keys and told us we could drive the vehicle to our home and see if the strollers would fit. This not only enabled us to test drive it, but lay to rest one of our most pressing concerns. Satisfied with the "stroller dilemma," when we returned there were some mechanical concerns we noticed. Despite the "Sold As Is" display, Mark assured us that the shop would address any problems or issues with the vehicle (which as I write this, days later, have since been fixed and then some). Mark and the team hastily processed the paperwork and we were on the road with our new vehicle before we knew it. As we all know, buying a car can be a stressful and tumultuous time. The team at the Fitzgerald Auto Mall does (successfully) everything they can to reduce the hassle, stress, and chaos that go into the car buying process. Mark Lawson's personable and good-hearted nature, combined with knowledge and experience, is a testament to the goals and mission of the company. The Fitzgerald Auto Mall puts the F-A-M in FAMILY. Loyally, Brian More
Great place to buy a car Mark Lawson was great to work with. He was very helpful and willing to go the extra mile. His friendly, no-pressure demeanor was refreshing. Josh i Mark Lawson was great to work with. He was very helpful and willing to go the extra mile. His friendly, no-pressure demeanor was refreshing. Josh in finance instantly comes across as knowledgeable, efficient, and more importantly, someone you can trust. I appreciate the no haggle prices which I think are very fair. I purchased a fairly old used vehicle which had numerous issues within the first few weeks. They were pretty good about working with me to fix things that other dealers might not have done. This is our third vehicle from Fitzgerald and I've referred family as well. More
Buying a truck Fitzgerald we were very pleased with the deal we got because of the mark Larson and Josh the finance guy thanks to both of them Fitzgerald we were very pleased with the deal we got because of the mark Larson and Josh the finance guy thanks to both of them More
It's all good I went to Fitzgerald's Buckeystown pike service center to get an oil change and while there I was referred by the service agent to Mark Lawson. I was I went to Fitzgerald's Buckeystown pike service center to get an oil change and while there I was referred by the service agent to Mark Lawson. I was not in the market at the time but the service agent knew that I was interested so he took the time to refer me to someone who could answer my questions. Though I was not immediately in the market, Mark took the time to speak with me and we stayed in touch. I have since bought my very first car from Mark and he has been attentive to my needs as a customer. He made the buying experience very pleasant and easy. I will absolutely continue to do business with him and refer my friends and family to him. More
Hooked me up! I went in to purchase a van that I mistakenly thought was at the Frederick location but was really 2 hours away. They were nice enough just to bring i I went in to purchase a van that I mistakenly thought was at the Frederick location but was really 2 hours away. They were nice enough just to bring it to the Frederick location just for me. I drove it home the next day but some lights came on and made me a bit weary of owning this particular van and my husband happened to notice a newer van that had a bit more features and we decided to see if we could bring back the new van and trade it for the honda my husband had found. I was really embarrassed and felt terrible for all the extra trouble but they were so very nice about it!! They hooked me up with an extended warranty AND the lifetime buyers protection program and I only needed a couple hundred more to pay. I am such a happy camper and so are my kids and husband! I've always loved coming here and will continue to do so still ! More
Drove home with great car same day! I went in with my family to buy a car and we experienced great service and purchased a great vehicle which we were able to drive home with only a few I went in with my family to buy a car and we experienced great service and purchased a great vehicle which we were able to drive home with only a few hours later. Mark is great to work with; he is friendly, thorough and fair. I highly recommend him and this Fitzgerald location! More
Mark changed my mind Not being a big fan of Fitzgerald, my husband talked me into going to check out a truck he wanted. After meeting Mark Lawson and spending some time wi Not being a big fan of Fitzgerald, my husband talked me into going to check out a truck he wanted. After meeting Mark Lawson and spending some time with him, I would definitely go back. It was the easiest experience. Mark was professional, friendly, attentive and knowledgeable. Thank you for helping us and make the process so much nicer than expected. Also, Christina in Finance was great too. Overall, a great experience. Thank you Mark and Christina!! More
Great Experience! Always a bit hesitant about buying a new vehicle, but Mark made the this experience quite easy and comfortable... Very cordial and felt as if he was a Always a bit hesitant about buying a new vehicle, but Mark made the this experience quite easy and comfortable... Very cordial and felt as if he was a old friend.. Definitely would recommend, and will definitely be return customer when in the market... Thanks Mark!! More