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Fitzgerald Toyota Gaithersburg

Gaithersburg, MD

4.9
1,422 Reviews
Located on the east side of the I-270 Interstate, our Maryland Toyota dealership, Fitzgerald Lakeforest Toyota, is the perfect place to buy your next new or used car. With a solid selection for all our customers, we extend our great service and value to our friends in nearby Rockville and all the way south to Germantown and beyond. If you need help getting here, give us a call at (301) 921-0300 or check out our store map and directions.
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907 N Frederick Ave

Gaithersburg, MD

20879

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Showing 1,422 reviews

October 15, 2024

Excellent service and excellent Chris! Will always recommend Chris for my family and friends. My next car I will be buying with him. More

by Oksana.kleizor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ogene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Fitzgerald Toyota Gaithersburg responded

Hi Oksana, Thank you for the fantastic review! We’re thrilled to hear that Chris provided you with such excellent service. Your recommendation to family and friends means a lot to us, and we’re excited to work with you again when you're ready for your next car. Don’t hesitate to reach out if you have any questions in the meantime. Best regards, Seena, Sales Manager Fitzgerald Toyota Gaithersburg

October 14, 2024

I had an amazing experience with this dealership, I came in with low expectations and left with my dream car, thanks to Timothy and Beman at Fitzgerald Toyota Gaithersburg. I can't put into words how gratef More

by Kolapo Sanusi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abishek Gauchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Ezenagu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beman Habib
Nov 06, 2024 -

Fitzgerald Toyota Gaithersburg responded

Hi Kolapo, Thank you so much for sharing your experience! We’re thrilled to hear that Timothy and Beman helped you find your dream car and made the process enjoyable. Providing expert, friendly service is what we aim for, and it means a lot to know we met your expectations. If you ever have any questions or need assistance, please feel free to reach out. Enjoy every moment with your new car! Warm regards, Seena, Sales Manager Fitzgerald Toyota Gaithersburg

October 14, 2024

We could not have gotten any luckier person to deal with than Chris Ogene. He helped us out with various issues involving Apple Carplay, Navigation and Bluetooth settings even AFTER the sale, showing us th More

by LynneL
Recommend Dealer
Yes
Employees Worked With
Chris Ogene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Fitzgerald Toyota Gaithersburg responded

Thank you so much for your kind words, Lynne! We’re thrilled to hear that Chris Ogene provided you with exceptional service and support, both during and after your purchase. His commitment to customer relationships truly makes a difference, and we’re glad he could assist you with your Apple Carplay, Navigation, and Bluetooth settings. We appreciate your recommendation and your trust in us. If you ever need anything else, please don’t hesitate to reach out. Enjoy your new vehicle! Best regards, Seena Pishva Sales Manager Fitzgerald Toyota

October 13, 2024

Need to better job cleaning the vehicle. This my second vehicles purchase and not happy with this service . More

by Anthony Duong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Ezenagu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Fitzgerald Toyota Gaithersburg responded

Thank you for your feedback, Anthony. We sincerely apologize for the cleaning issues you experienced with your vehicle. We take pride in our service, and it's disappointing to hear that we fell short during your second purchase. Your satisfaction is important to us, and we would like the opportunity to make it right. Please feel free to reach out directly so we can address your concerns and improve your experience. Thank you for bringing this to our attention. Best regards, Seena Pishva (pishvas@fitzmall.com) Sales Manager Fitzgerald Toyota

October 13, 2024

amazing dealership, Olga Kuznetsova is an amazing sales consultant! Got myself a Toyota Corolla for a great price More

by Ester M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olga Kuznetsova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Fitzgerald Toyota Gaithersburg responded

Thank you for your wonderful feedback, Ester! We’re thrilled to hear that you had an amazing experience at our dealership with Olga. Congratulations on your new Toyota Corolla! We’re glad you found a great price. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new ride! Best regards, Seena Pishva Sales Manager Fitzgerald Toyota

October 12, 2024

They make sure you get the best options and are ready to go above and beyond More

by Lbkkay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Axel Ben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Ezenagu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Fitzgerald Toyota Gaithersburg responded

Thank you for your feedback, Lbkkay! We’re glad to hear that our team went above and beyond to ensure you received the best options for your needs. Providing excellent service is our top priority, and we appreciate your recognition of our efforts. If you have any questions or need assistance in the future, please feel free to reach out! Best regards, Seena Pishva Sales Manager Fitzgerald Toyota

October 12, 2024

Wow. . so let me begin by saying that I wouldn't have wanted anyone else to have helped me on this journey. I walked in looking for a car, and walked out More

by lintx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ogene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hernan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Fitzgerald Toyota Gaithersburg responded

Thank you for your amazing feedback, lintx! We’re thrilled to hear that Chris Ogen helped you find your brand new RAV4 and provided you with such attentive service. It’s wonderful to know that he made you feel at ease throughout the process and followed up afterward to ensure your satisfaction. We appreciate your kind words about our team as well! If you need anything else in the future, please don’t hesitate to reach out. Enjoy your new vehicle! Best regards, Seena Pishva Sales Manager Fitzgerald Toyota

October 10, 2024

This was my first experience working with the Fitzgerald team for a car purchase and I found them, especially my salesman, Vi, to be very helpful and responsive. I wanted to purchase a new Toyota model whic More

by leesa730
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Seena Pishva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vishesh Giri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Oct 14, 2024 -

Fitzgerald Toyota Gaithersburg responded

Thank you for your wonderful feedback, leesa730! We’re so glad to hear that your first experience with the Fitzgerald team was a positive one. It’s great to know that Vi was helpful and responsive in assisting you with your new Toyota purchase, especially given the current supply challenges. We truly appreciate your patience and trust in us. If you need anything else in the future, please don’t hesitate to reach out. Enjoy your new vehicle! Best regards, Seena Pishva Sales Manager Fitzgerald Toyota

October 10, 2024

I was looking for a quality used car. I met with Andres and told him what I needed. With his vast knowledge of the inventory on hand, he was able to find the exact car I was in search of. More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andres Villavicencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Fitzgerald Toyota Gaithersburg responded

Thank you for your feedback, Jim! We’re thrilled to hear that Andres was able to help you find the quality used car you were looking for. His knowledge of our inventory truly makes a difference in ensuring our customers get exactly what they need. If you have any questions or need further assistance in the future, please don’t hesitate to reach out. Enjoy your new car! Best regards, Seena Pishva Sales Manager Fitzgerald Toyota

October 09, 2024

Profesional staff, very attentive everyone. They made feel very comfortable helping me to find what I was looking for. More

by Myriamnajera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Villavicencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Fitzgerald Toyota Gaithersburg responded

Thank you for your kind words, Myriamnajera! We’re thrilled to hear that our team made you feel comfortable and attentive during your car-buying experience. Providing excellent service is our top priority, and we’re glad we could help you find what you were looking for. If you need any further assistance in the future, please don’t hesitate to reach out. Enjoy your new vehicle! Best regards, Seena Pishva Sales Manager Fitzgerald Toyota

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