Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fitzgerald Toyota Gaithersburg
Gaithersburg, MD
1,422 Reviews
Located on the east side of the I-270 Interstate, our Maryland Toyota dealership, Fitzgerald Lakeforest Toyota, is the perfect place to buy your next new or used car. With a solid selection for all our customers, we extend our great service and value to our friends in nearby Rockville and all the way south to Germantown and beyond. If you need help getting here, give us a call at (301) 921-0300 or check out our store map and directions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:30 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,422 reviews
November 06, 2024
Were not planning to purchase a vehicle when we arrived but loved the way the car looked and David and his co-workers did a great job working through the trade-in and purchase process. Since it was Sunday but loved the way the car looked and David and his co-workers did a great job working through the trade-in and purchase process. Since it was Sunday (and we were not aiming/prepared to buy that day) finalizing the purchase went into Monday and David drove the vehicle to us - about 90 minutes one way - to close things out More
by Anonymous
Employees Worked With
November 04, 2024
Best experience i had so far everything went smoothly with Andres he was very helpful with Andres he was very helpful More
by walterblanco1
October 30, 2024
Un excelente servicio y asistencia del señor Oscar Garcia.Gracias por hacer todo más fácil en la compra del Auto. Garcia.Gracias por hacer todo más fácil en la compra del Auto. More
by Apariciocarlos826
Employees Worked With
October 29, 2024
Purchased an outstanding previously owned late model Toyota Tundra from Fitzgerald Toyota Gaithersburg recently. The level of assistance I received from Olga Kuznetsova the sales professional helping me Toyota Tundra from Fitzgerald Toyota Gaithersburg recently. The level of assistance I received from Olga Kuznetsova the sales professional helping me was outstanding. Olga’s professional grasp of product knowledge and an ability to move through the process in an enjoyable and efficient manner made buying a vehicle at Fitzgerald Toyota Gaithersburg a completely pleasant and enjoyable experience. From sales through the business office working with Marian Jandres where the financials were taken care of the experience was exceptional. I highly recommend these individuals and Fitzgerald Toyota Gaithersburg when in the market for a vehicle. More
by jon.a.glick01
Employees Worked With
October 27, 2024
Salesperson David was great! He kept us in the loop on the progress of the vehicle we reserved. He gave us time to get to know the car before the test drive and explained the fe He kept us in the loop on the progress of the vehicle we reserved. He gave us time to get to know the car before the test drive and explained the features well. The dealership was open and honest about a lease hack we were attempting and didn't discourage it. I was surprised that the finance person asked for our credit card without offering any information on the lease calculations and fees. It all seemed in order but I think we shouldn't have had to ask for details. When as we were taking the final look at the car we discovered it had been damaged. We are not sure if it happened at the port or at the dealership during the final fueling. While accidents happen, it shouldnt ever be discovered by yhe customer who has just signed a deal. However, we felt like the management worked respectfully and openly with us to come to an agreeable solution. In the end the Prius Prime was worth waiting for and it was worth traveling to Fitzgerald to acquire it. More
by thymenough
October 27, 2024
Mi mejor experiencia en haber comprado por primera vez un automobil. Andres el mejor vendedor, fue una bendicion haberlo tenido como guia para lograr nuestro proposito. Siempre nos hizo sentir en confienza automobil. Andres el mejor vendedor, fue una bendicion haberlo tenido como guia para lograr nuestro proposito. Siempre nos hizo sentir en confienza y honestida. Gracias Andres una vez mas. Recomiendo a Andres el 100/100 para su proxima compra. More
by marialmoran12338
Employees Worked With
October 25, 2024
Great service from Ahmed! He tried his best to help us and made himself available to answer any questions we had. He tried his best to help us and made himself available to answer any questions we had. More
by Mk
Employees Worked With
October 19, 2024
Everything was nice and easy, and everyone was friendly and helpful. It made a big decision at a stressful time a breeze. Thank you. and helpful. It made a big decision at a stressful time a breeze. Thank you. More
by taylor.me
Employees Worked With
October 18, 2024
It was very good he was very patient with us and we found the right car to buy the right car to buy More
by william
Employees Worked With
October 17, 2024
Everything was top notch. Will buy from Fitzgerald again. Low pressure and fair prices- what a great experience! Will buy from Fitzgerald again. Low pressure and fair prices- what a great experience! More
by michaelcackowski
Employees Worked With
