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Fitzgerald Toyota Gaithersburg

Gaithersburg, MD

4.9
1,434 Reviews
Located on the east side of the I-270 Interstate, our Maryland Toyota dealership, Fitzgerald Lakeforest Toyota, is the perfect place to buy your next new or used car. With a solid selection for all our customers, we extend our great service and value to our friends in nearby Rockville and all the way south to Germantown and beyond. If you need help getting here, give us a call at (301) 921-0300 or check out our store map and directions.
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907 N Frederick Ave

Gaithersburg, MD

20879

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Showing 1,434 reviews

December 05, 2016

Satisfactory Experience Fitzgerald Hyundai sales and leasing consultant Robert "Bo" Cox was very professional and helpful throughout the car-buying process, and he made for a More

by mss4853
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert "Bo" Cox
Dec 05, 2016 -

Fitzgerald Toyota Gaithersburg responded

That is great to hear! We hope you are enjoying your new ride! Thanks for choosing the Fitzway!

December 02, 2016

Great customer service Great experience. Sales associates were friendly and extremely helpful. Purchase experience was the right amount of time. John went above and beyond More

by lcjjones1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark (finance), John Dutton
Dec 05, 2016 -

Fitzgerald Toyota Gaithersburg responded

Happy to hear that you had a great experience with John and Mark! See you on the road! Enjoy your new wheels!

December 01, 2016

Andrew is awesome Thank you to Andrew for getting me just what I wanted and for a great price. I am happy with my car and will come back to Andrew for future purchases. More

by melanie.friedson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Booth, Andrew Huon
Dec 05, 2016 -

Fitzgerald Toyota Gaithersburg responded

We are thrilled to hear that you are so happy with your new wheels! I will be sure to pass on your kind words to Andrew. Enjoy!

December 01, 2016

Purchase Experience This is our second time buying from Fitzgerald Toyota Gaithersburg, and we were much happier this time around. Our salesman, Chris Collins, was knowl More

by kcwms78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Collins
Dec 12, 2016 -

Fitzgerald Toyota Gaithersburg responded

It brings a smile to us knowing that Chris made it a fantastic experience for you. We look forward to helping you with your next car.

November 25, 2016

Great place. Very customer friendly. I was in a car accident and my car got totaled. In this trying time John Dutton my sales person and Sophia Watson made it so More

by jroush1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dutton
Dec 05, 2016 -

Fitzgerald Toyota Gaithersburg responded

I'm sorry to hear about your accident! Glad to hear that John and Sophia were able to help out though! Please feel free to reach out to us if you have any questions at all at 301-670-4800.

November 24, 2016

Good service I am satisfied with the quality of service at FITZGERALDS LAKEFOREST HYUNDAI and also my new car, but coffee should be free in the service department. More

by armelle2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iggy, Mark Kopasz, John Dutton
Dec 05, 2016 -

Fitzgerald Toyota Gaithersburg responded

Thank you for sharing your feedback with us. I'm sorry nobody informed you that the coffee in our service center is free. There is a sign in the coffee area and the service advisors will give you tokens for the machine. Sorry for the confusion! Thank you for choosing Fitzgerald's for your service needs!

November 23, 2016

Try these guys, they're good We put a lot of time in at this dealership, a total of over 10 hours over 3 consecutive days, evaluating the car we were thinking about. Chris Collin More

by Two happy campers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Lam in Finance (five stars) and Allison Stevens in Accessories (also five stars), Kevin Flynn,Chris Collins
Dec 05, 2016 -

Fitzgerald Toyota Gaithersburg responded

Thank you for returning to us again for another car purchase! We really appreciate that. I will pass this on to Chris and Kevin. Enjoy your new wheels.

November 22, 2016

2017 Elantra Purchase Review from Fitzgeralds This the third Hyundai I have purchased from a Fitzgerald outlet. I was very satisfied with the service, experience, and pricing. Mr. Cox was very h More

by warrensl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cox
Nov 22, 2016 -

Fitzgerald Toyota Gaithersburg responded

Wow, thanks for returning to us for a third Hyundai purchase! We really appreciate that; we know you have many choices. Enjoy your new ride!

November 17, 2016

Excellent sales team at Fitzgerald in Gaithersburg Great Sales team, very dedicated to making sure the customer is getting what we need. They worked with our specific situation and constantly conside More

by donduff4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erol Mutlu
Nov 22, 2016 -

Fitzgerald Toyota Gaithersburg responded

Thank you for your kind words. I will pass this on to Erol and the team. See you next time!

November 17, 2016

Great experience I really like my experience and I would recommend some of my friends and my waiting time was really good and the staff did everything they could to he More

by tchamda.maxime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dutton
Nov 18, 2016 -

Fitzgerald Toyota Gaithersburg responded

Glad to hear that John was able to help! Enjoy your new vehicle!

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