Fitzgerald Toyota Gaithersburg

Excellent Service, poor trade-in valuation I loved the way my new car sale was handled. The trade-in valuation could be more fair and competitive. I did not want to waste time over getting $100 I loved the way my new car sale was handled. The trade-in valuation could be more fair and competitive. I did not want to waste time over getting $1000 more so I did not feel like selling it to a private party, but this is something that should be paid attention to. More

Recent Car Purchase Mr. Yune did an excellent presentation and helped me find the Tuscon that I was looking for. It was a very nice car purchasing experience. Mr. Yune did an excellent presentation and helped me find the Tuscon that I was looking for. It was a very nice car purchasing experience. More

Genesis G80 see previous note. Gave description of my experience on previous screen.Erol Mutlu and Kenny Booth were extremely professional please read my note on see previous note. Gave description of my experience on previous screen.Erol Mutlu and Kenny Booth were extremely professional please read my note on Genesis G80. Love the car. More

Great salesperson I worked with Austin at first and then Chris. Chris Collins really went above and beyond to get us the price we needed and details we wanted in the ca I worked with Austin at first and then Chris. Chris Collins really went above and beyond to get us the price we needed and details we wanted in the car. He's very personable and it doesn't feel like you're dealing with a salesman. He event encouraged us to take a day to consider the vehicle we really wanted (one of which wasn't a Toyota) because he wanted to know we'd be happy with our purchase. When they didn't have the color we wanted, Austin went to another dealership to bring it to us within the day and Chris went above and beyond to make sure we got the roof racks we wanted when we saw it didn't have them. I'd really recommend working with Chris. If/when we need another car, I'll definitely return to Fitzgerald. They really seem to put the customer at the same level as their sales. More

Excellent thank you for helping us to have an excellent car to own. The salesperson, Jonathan Yune was helping our needs and offered the best way to have a chan thank you for helping us to have an excellent car to own. The salesperson, Jonathan Yune was helping our needs and offered the best way to have a chance to trade to new car. Thank you More

Lucky Number 13 This is my 13 car I have purchased from a Fitzgerald's. Have never had a bad experience yet. I do my research on line and they deliver. This is my 13 car I have purchased from a Fitzgerald's. Have never had a bad experience yet. I do my research on line and they deliver. More

Met my expectations While shopping for a new SUV, I visited a few dealers. I found a better price than what they offered. When I told them about it they said to bring i While shopping for a new SUV, I visited a few dealers. I found a better price than what they offered. When I told them about it they said to bring it in and they would match it. I went back and they matched it without any hassle. No come ons. More

FItz Way is the way to go I enjoyed the ease of looking for and purchasing my 2017 Hyundai Sonata Sport. The staff was helpful without being pushy. I look forward to servicin I enjoyed the ease of looking for and purchasing my 2017 Hyundai Sonata Sport. The staff was helpful without being pushy. I look forward to servicing my vehicle there when needed and purchasing another car in the future. More

Happy Your dealership is the only one I ever returned to, so don't take my rating of good too harshly. In your industry good is practically a miracle. Every Your dealership is the only one I ever returned to, so don't take my rating of good too harshly. In your industry good is practically a miracle. Every one was very polite and professional, and took the time to honestly answer all my questions. More

Survey This is my second time leasing a vehicle from Andrew H. He is very professional, patient, friendly, and at no time did I feel pressure into leasing o This is my second time leasing a vehicle from Andrew H. He is very professional, patient, friendly, and at no time did I feel pressure into leasing or purchasing a vehicle. More