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Fitzgerald Toyota Gaithersburg

Gaithersburg, MD

4.9
1,376 Reviews
Located on the east side of the I-270 Interstate, our Maryland Toyota dealership, Fitzgerald Lakeforest Toyota, is the perfect place to buy your next new or used car. With a solid selection for all our customers, we extend our great service and value to our friends in nearby Rockville and all the way south to Germantown and beyond. If you need help getting here, give us a call at (301) 921-0300 or check out our store map and directions.
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907 N Frederick Ave

Gaithersburg, MD

20879

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Showing 1,376 reviews

October 05, 2017

Great Experience I had a great experience buying my car from Fitzgeralds. I would go back here again. In fact, my family's last 5 cars have been purchased from this de More

by whiteisbrandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cox
Oct 06, 2017 -

Fitzgerald Toyota Gaithersburg responded

We are happy you found us so helpful for so many purchases! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.

October 05, 2017

Horrible Experience My husband came in to the purchase a Handyman vehicle last week. He decided to take the car as is and fix the repairs on his own. He was told because More

by soon2bhomeless
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Zeller
Oct 06, 2017 -

Fitzgerald Toyota Gaithersburg responded

Thank you for your feedback. I understand that Ms. Klinger and Mr. Addison have been in touch with you to speak about this.

Oct 06, 2017 -

soon2bhomeless responded

Nor did Mrs. Klinger and Mr. Addison rectify the situation with their calls. They just simply stated it would take 45 days. I still have not been offered the standard temporary registration and tag that the other 323 billion people living in the United States of America are offered when purchasing cars. Therefore no solution has been reached and we are still homeless and jobless. When I do receive the title hopefully I can just pick it up from the MVA as there will be no home to deliver it to. Thanks and have a blessed day.

September 25, 2017

Cared about my satisfaction Like I said on the previous screen, there were several issues that arrived during my visits but the dealership worked hard to fix them and made my sat More

by mrcain1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren
Sep 25, 2017 -

Fitzgerald Toyota Gaithersburg responded

We are more than glad to be of service. Thank you for your positive review and recommendation of our dealership!

September 24, 2017

Pesonal experiance This is the second time we bought cars in the last two months every time we were greeted by Mr. Jesus Henriquez who made us feel comfortable at the sh More

by bet1
Recommend Dealer
Yes
Employees Worked With
Jesus Henriquez
Sep 25, 2017 -

Fitzgerald Toyota Gaithersburg responded

We are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We’re glad we provided this to you. If there is anything else we can do for you, please give us a call.

September 23, 2017

Why go anywhere else? This was my second Veloster purchased at this dealer. Jenna and the staff were very friendly and made the whole experience a pleasure. Having alread More

by jorge326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Keller
Sep 25, 2017 -

Fitzgerald Toyota Gaithersburg responded

We are pleased to hear of your experience with members of our staff. Customer service and professionalism is of great importance and we are happy you were well taken care of in your dealings at our location. Enjoy your Veloster!

September 22, 2017

Dani's accent The car, the dealership, and the dealer were all amazing. I can not wait to go back for my next car purchase. I've already started recommending Fitzge More

by daniellefalco95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony O'Brien
Sep 22, 2017 -

Fitzgerald Toyota Gaithersburg responded

Thank you for your kind review. I will be sure to pass this on to Tony and the team. Enjoy your new Hyundai!

September 15, 2017

Great experience. Excellent service! Overall satisfying buying . Will definitely recommend friends and family to see Erol Mutlu for a new Hyundai. Erol is very professional and knowledgea More

by JAMESDTHANH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erol Mutlu
Sep 19, 2017 -

Fitzgerald Toyota Gaithersburg responded

We are glad you chose our dealership! Thanks for the feedback and strong recommendation!

September 13, 2017

Awesome Sales experience!! My daughter and I are very satisfied with our purchase! I'll definitely return to Fitzgerald. So glad you helped us with our issues and glad to meet y More

by Maria Valladares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eva Sumichraste
Sep 13, 2017 -

Fitzgerald Toyota Gaithersburg responded

Thanks, Maria! Happy to hear that Eva was so helpful to you. Please let us know if you need any further assistance!

September 08, 2017

Great car buying experience! We worked with Chris Collins and he was very helpful, knowledgeable, and patient. He gave us all the time we needed and there was no pressure involved More

by SR_JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Mieses,Chris Collins
Sep 08, 2017 -

Fitzgerald Toyota Gaithersburg responded

Thank you for your kind review for Chris and Santos! Please let us know if you have any more questions at all about your new vehicle! Enjoy your new ride.

September 08, 2017

Smooth purchase Very pleasant straight to the point to make a nice deal without much hassle. Jenna is a good listener and she really tried hard to bring down the pri More

by Georges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna
Sep 08, 2017 -

Fitzgerald Toyota Gaithersburg responded

Thank you for this great review, George! I will pass this on to Jenna. Please let us know if we can help any more.

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