Fitzgerald Toyota Gaithersburg

We could not have gotten any luckier person to deal with than Chris Ogene. From the moment we met Chris Ogene on the lot, we knew he was very special because we were about to give up in getting a car. I wa than Chris Ogene. From the moment we met Chris Ogene on the lot, we knew he was very special because we were about to give up in getting a car. I was able to get a car that I was looking for and drove out with. He was very professional and knew a lot about cars! We would recommend Chris to anyone who wants to buy a car. Kevin & Mom More

Chris worked overtime to make sure that I got the best possible financing for my new car! He also answered all of my questions with great care and patience. In short, I had a wonderful experience with him possible financing for my new car! He also answered all of my questions with great care and patience. In short, I had a wonderful experience with him and all the staff at Fitzgerald Toyota. More

This is the 4th car we have bought from Fitzgerald, the 3rd Toyota from FitsMall Gaithersburgh. We like the way Fitzgrald does business. Our experience with Chris was excellent. He is a charming, caring a 3rd Toyota from FitsMall Gaithersburgh. We like the way Fitzgrald does business. Our experience with Chris was excellent. He is a charming, caring and a very knowledgeable individual. We asked him to help us find a replacement for our 15 year old PRIUS. The way he explained the various options and choices we had made our choice of a CROWN SIGNIA easy. He then went on to teach us how to operate this computer on wheels. We asked for a second "lesson". He very graciously spent a couple of hours patiently explaining everything and making sure that we really understood what he had shown us by a gentle "exam". Great experience. We wren't surprised that his phone kept ringing off the hook because others, like us, had found him to be an excellent auto advisor to deal with. He is a gem! More

Excellent customers service, with confortable large clean areas. Good opportunity to accomplish your Vehicle Purchase. areas. Good opportunity to accomplish your Vehicle Purchase. More

This the second time to buy from this dealer Toyota cars the 1st was 2018 and the second one was 11/27/24 , they the best customer service and very detail explanation about the car and they were very hones the 1st was 2018 and the second one was 11/27/24 , they the best customer service and very detail explanation about the car and they were very honest. More

Chris Ogene is such a patient person. What a doll. I have bought 2 cars from him in the last few years, and I think I almost drove him crazy. Each time I test drove (at least) 3 cars befo What a doll. I have bought 2 cars from him in the last few years, and I think I almost drove him crazy. Each time I test drove (at least) 3 cars before making my choice. He honestly gave me the pros and cons of each and listened to what I wanted. He helped my pick wanrranties that worked for me and with no pressure. White is my favorite color so imagine asking him to show me 6 white cars that fit my needs and my budget! Please ask for Chris Ogene if you are looking for a car. He has a playful side so it won't feel stressful (he made my friend laugh a lot and she is a very serious person). His used manager Sinaah was very helpful too. I was not comfortable driving at night, so they delivered the car to my home! Thank you Fitzgerald, I will be sending friends! More

This is our third vehicle purchase at Fitzgerald Toyota! Two Prius’ and a Tacoma. Our last purchase went so smoothly that we were able to purchase a new Tacoma Limited in less than four hours. We arrived at Two Prius’ and a Tacoma. Our last purchase went so smoothly that we were able to purchase a new Tacoma Limited in less than four hours. We arrived at the dealership at 9am, located a model on the lot and drove off in a new car by 1pm. David Dean was our salesman and he facilitated a smooth and flawless transaction which included a trade-in as well! We have also had good experiences with the Service and Parts department. This dealership is half an hour from our home, but well worth the drive due to he exceptional customer service. Keep up the great work Fitzgerald Toyota! More

I had an awesome car buying experience at Fitzgerald Toyota in Gaithersburg, MD. My sales consultant was Chris Ogene, and he made the process as simple and non-stressful as it could be. My insurance com Toyota in Gaithersburg, MD. My sales consultant was Chris Ogene, and he made the process as simple and non-stressful as it could be. My insurance company had just declared my car a total loss, so I had to transition from the Service Department (thank you, Steve Winkler) to the Sales Department for a totally unexpected purchase. First, I had a conversation with Chris about my needs and budget, and he sent me a few listings (new and used) to check out virtually. We narrowed to 5 choices in my price range. I came in after work the next day for test drives. One of my choices had been sold, and another one was too small in person. We added 2 more cars I saw on the lot. I asked questions, and Chris was patient and thorough. I selected a car I was sure about. I then added a couple of options/ enhancements after consulting with Britney Blango. Chris was also helpful and clear at guiding me through all the paperwork involved. The financing aspect went smoothly, and I got a good rate and monthly payments I am comfortable with. All in all, within 4 hours, I bought a car I was/am totally excited about (even though I started out bothered about having to get back into monthly car payments). Every person I interacted with (including the manager, Phil Formichelli) was helpful and professional. I would send anyone looking for a car over to Fitzgerald Toyota. Ask for Chris Ogene for a pleasant, no-nonsense experience like mine. Thank you, Chris! Marie More

I had an exceptional experience with Timothy and he was very patient with helping me select the right vehicle. His customer service delivery should be best practice across all Fitzgerald Toyota malls! very patient with helping me select the right vehicle. His customer service delivery should be best practice across all Fitzgerald Toyota malls! More

Great dealership! Great prices. Everyone there was so friendly and welcoming! It’s what a car dealership should be! Great prices. Everyone there was so friendly and welcoming! It’s what a car dealership should be! More