Fitzgerald Toyota Gaithersburg

Oscar Garcia, our sales representative, was professional, courteous, knowledgeable, and friendly. I was happy to see him after 10 years, he immediately recognized us and we were treated as valuable repeat courteous, knowledgeable, and friendly. I was happy to see him after 10 years, he immediately recognized us and we were treated as valuable repeat customers. I will definitely buy another vehicle in the future. Excellent service deserves customer appreciation, I hope Fitzgerald’s management team recognizes his professionalism and diligence. Thank you, Oscar. Thomas Diggs Marcella Barreto More

Highly Recommend! My experience purchasing a car from Fitzgerald Toyota Gaithersburg was excellent. I worked with Oscar García through the entire purchase. He wa My experience purchasing a car from Fitzgerald Toyota Gaithersburg was excellent. I worked with Oscar García through the entire purchase. He was fast to answer all my questions and helped out as much as he could. I just completed my 3rd car purchase from Oscar. Simply stated- I keep going back because it’s the best experience in town. Oscar is by far the easiest and most knowledgeable person to work with. Couldn’t be easier! More

Siempre compramos de allí. Por su exelente precio y atencion, Buen entendiendo a nuestra necesidad Por su exelente precio y atencion, Buen entendiendo a nuestra necesidad More

Good service, good communication, thorough explanations, everything overall went smoothly. Would definitely recommend to friends and family! everything overall went smoothly. Would definitely recommend to friends and family! More

It was a great experience. Thanks again Frank you did an awesome job. Very happy. Thanks again Frank you did an awesome job. Very happy. More

Rachel was very welcoming and was able to get me in the ride I wanted! Thank you! ride I wanted! Thank you! More

By far exceeded all my expectations, Rachel made everything easy and we appreciated her professionalism. She’s the reason why we purchased our 2023 Highlander Hybrid at Fitzgerald Toyota. Thank you everything easy and we appreciated her professionalism. She’s the reason why we purchased our 2023 Highlander Hybrid at Fitzgerald Toyota. Thank you Rachel! More

We really appreciated how Taylor stepped in. His intervention kept me thinking that Fitzgerald was the right place to purchase our Prius Prime. I was very disappointed in after-market pric His intervention kept me thinking that Fitzgerald was the right place to purchase our Prius Prime. I was very disappointed in after-market pricing at the dealership - that really shook my confidence in the dealership. We also were promised we would get regular communication from our salesmen during our wait for delivery (which was, as expected, quite long) and that was far below our expectation. At delivery, Andrew was very personable. It was a real pleasure dealing with him. We were disappointed that he hadn't been able to have the car fully charged at delivery. He patiently answered our questions (and, since we hadn't purchased a new car since 2009, we had a lot of questions, particularly about technology. The no-haggle pricing takes stress out of the buying experience, which was also appreciated. And when you get charged a set fee over MSRP, it is nice that you get some service perks for that payment. At the Toyota level, I would like to see a much more responsive/accessible website. An FAQ section for each model would be a nice feature. Another potential idea would be for Toyota to create a "curriculum" (online or at each dealership) so new owners could have the option of attending a class to teach them how to get the most out of their new vehicles (this would be a great "relationship building" opportunity if Fitzgerald has such an interest or need) More

Frank is the best sales I have ever see. You can trust him for your next car. You can trust him for your next car. More