Fitzgerald Toyota Gaithersburg

Our family's relationship with Fitzgerald automotive goes back more than 20 years--Steve Winkler in Toyota Service and Chris Ogene in Toyota Sales are the reasons we keep coming back. The experience of our back more than 20 years--Steve Winkler in Toyota Service and Chris Ogene in Toyota Sales are the reasons we keep coming back. The experience of our recent purchase of a '23 Corolla with Chris was just outstanding. He was extremely helpful, explained the entire process, and found us precisely the car we were looking for weeks ahead of the promised delivery date! We'll be back soon to purchase another Toyota with Chris--I highly recommend him and the entire sales team! More

Did amazing work omg I love it so much like it’s the way I wanted it to be way I wanted it to be More

Chris is a truly outstanding and is exceptional in his customer relationship skills, fairness and knowledge. I've been a Fitzgerald customer for over 20 years and keep coming back for cars and service customer relationship skills, fairness and knowledge. I've been a Fitzgerald customer for over 20 years and keep coming back for cars and service. Also, I watch him training an individual and his coaching skills are superb. Thanks to Chris and the general manager who facilitated purchasing my Prius (purchased new at FitzMall) recently. Very pleased Steve More

Great dealership that cares about its customers and their loyalty to Toyota. Would recommend to a friend. loyalty to Toyota. Would recommend to a friend. More

It was an efficient and pleasant process. Vaqar was very helpful and provided all the relevant information. thank you Vaqar was very helpful and provided all the relevant information. thank you More

Frank and john is very helpful. But in some dept, they are not well coordinated. Like when we go to the service center for zurich shield, they service center doesn’t have any idea t But in some dept, they are not well coordinated. Like when we go to the service center for zurich shield, they service center doesn’t have any idea that we have an appointment on that day because the dealer did not coordinate it. I even went to the dealer and ask the person in charge if what i need to do before to go to the service center or what i need to bring. She said nothing, just go there. But when i got there, the service center is not aware of our appointment. More

Chris has been great in helping us find a very hard to find Corolla Cross for my daughter’s student teaching. As start of school approaching, we were really desperate to my daughter the perfect small SUV find Corolla Cross for my daughter’s student teaching. As start of school approaching, we were really desperate to my daughter the perfect small SUV that is safe, easy to drive and economical. All the other dealers wanted to charge ridiculous premiums just to reserve the vehicle. Fitzgerald has always had good pricing practice and even under todays tough car buying environment, they have not swayed too far from that philosophy. Chris was also able to come through for us to locate the CC XLE with all the safety features essential for rookie drivers. He kept us posted with the progress, setting realistic expectations and finally was able to get us the vehicle that my daughter needs. The whole experience with Chris has been great. There was no sales pressure, just information to update us on the status of the vehicle. He also did not try to sell us junk options like other dealers. This has been one of the best car buying experiences I’ve had. Chris is an ultimate professional. I would refer everyone I know to Chris! More

I am very happy with Mr Oscar, he is an excellent person and he helped me as much as he could. I am satisfied, thank you very much and he helped me as much as he could. I am satisfied, thank you very much More

Maria did a great job with my buying process. She was very kind and professional. She was quick and efficient throughout the paperwork. I would buy another truck from her! She was very kind and professional. She was quick and efficient throughout the paperwork. I would buy another truck from her! More

I appreciate how this dealership treats the customer, and doesn’t try to give anyone the runaround. doesn’t try to give anyone the runaround. More