Fitzgerald Toyota Gaithersburg

On Saturday February 10th I found myself in search of a car due to an unfortunate total loss from hitting a deer. My trip began at Carmax which had a big selection but nothing that fit my specific needs. car due to an unfortunate total loss from hitting a deer. My trip began at Carmax which had a big selection but nothing that fit my specific needs. Two more dealerships and a failed test drive later I found myself at Fitz in Gaithersburg where I had gone with my mother before to purchase her a car. I had hopes but they weren’t at their highest at that point until Product Specialist Abishek Guachan came over and introduced himself. After explaining my situation to him and describing what I was looking for, we were quickly able to reduce the decision down to 1 car. After the decision was made, Mr. Gauchan made the process a breeeeze. I lastly met with Mariam. Most people despise her part of the process but she turned that room into a fun zone and also made the process a breeeeze. Basically, when you go to Fitz, you’ll always go back because you know you’re gonna get treated right, get a truly fair price and they just make the process a breeeeeze. A+++ More

Vaqar and Marian helped me very wel as a person with disabilities get the best. disabilities get the best. More

This is my 4th lease with Fitzgerald Toyota Gaithersburg. I did not expect to be driving home in my new Corolla today. I was told none were available and I might have to wait months for a new Corolla. I came I did not expect to be driving home in my new Corolla today. I was told none were available and I might have to wait months for a new Corolla. I came in today and luckily one was available and I got the car. Everyone was very helpful, especially Vaqar Ahmed in getting me through the leasing process and getting my loan approved and at a price/payment I can afford. I am very pleased with the superior level of customer service. I have even recommended Fitzgerald to anyone needing a car. More

The sales folks created a pleasant experience. I was surprised, however, at the lack of follow up after first visit. Next day I expected a call but didn’t get one. I called back to initiate furthe I was surprised, however, at the lack of follow up after first visit. Next day I expected a call but didn’t get one. I called back to initiate further conversation. Other than that the sales rep and manager were easy to work with and I walked away feeling good about my purchase. More

Vaqar Ahmed is a very pleasant, knowledgeable and honest salesperson. I worked with him in 2021 when I leased a Toyota Venza and worked again with him in Jan 2024 when I turned in my leased car and purchas salesperson. I worked with him in 2021 when I leased a Toyota Venza and worked again with him in Jan 2024 when I turned in my leased car and purchased a new Toyota Venza. No Pressure-no stress - just honest information and assistance. I highly recommend him so make sure to ask for him by name. I also recommend Fitzgerald Toyota. We have bought/leased from them four times. They are reputable, honest and nice! More

Working with Andrew was really exceptional! I had to wait for the car I wanted to come in, and he was really patient and clear in explaining how the process would work. It took some time for I had to wait for the car I wanted to come in, and he was really patient and clear in explaining how the process would work. It took some time for my car to be built, but I ended up with exactly what I wanted and I felt supported throughout the process. I'd recommend Andrew and Fitzgerald to anyone looking for a Toyota! More

Oscar is a great sales representative, always clear with the information, details oriented, he knows his job and always makes the customer happy. the information, details oriented, he knows his job and always makes the customer happy. More

Great Customer Service and patient till all criteria was met. Also great side conversation while waiting on finance to meet. met. Also great side conversation while waiting on finance to meet. More

Everything was great and to be expected. The only hiccups were in the technology. Bad WiFi, unreliable emails and unreliable links were frustrating. The only hiccups were in the technology. Bad WiFi, unreliable emails and unreliable links were frustrating. More

Vaqar was very helpful, patient and kind. The price was fair and as discussed. Thank you! The price was fair and as discussed. Thank you! More