Fitzgerald Toyota Gaithersburg

i liked the no pressure and ease of buying at fitzgerald the staff was professional and couterous there were no gimmicks the price posted on the sticker was the price you paid i also like that they g the staff was professional and couterous there were no gimmicks the price posted on the sticker was the price you paid i also like that they gave me a tour of the dealership and introduced me to the service dept staff and when my car was ready for service they set up my first appointment i also likrd the buyer protection plan with the liftime loaner car More

Very pleased with the Mr Mieses and he was the main reason I wanted to do business at this store. He responded to all my queries and was very responsive and available. His honestly was very much appre reason I wanted to do business at this store. He responded to all my queries and was very responsive and available. His honestly was very much appreciated. he made sure all my questions were answered as well. More

My wife Rita searched many websites, and we checked all local dealers in Pittsburgh for A Rav 4 Sport. Fitzgerald had the best posted deals for this very hard to find car. Our sales person TJ was very po local dealers in Pittsburgh for A Rav 4 Sport. Fitzgerald had the best posted deals for this very hard to find car. Our sales person TJ was very polite and honest, and worked very hard to help us with our purchase. I highly recommend TJ and Fitzgerald for their courteous and no pressure treatment. Danny and Rita in Pittsburgh owners of a beautiful Rav 4 Sport More

Clearly one of the most competitive dealerships in the area. They understand how to conduct internet-based sales! They give you all of the information you need up-front to make a decision -- out-the-doo area. They understand how to conduct internet-based sales! They give you all of the information you need up-front to make a decision -- out-the-door price broken down, and the sticker info. Many other dealerships try to use old showroom floor methods to force a face-to-face relationship -- "What time tomorrow will you stop in?", "I need to speak with you about some of the details, please give me a call," "You need to come in for me to explain all of the details." And some dealerships won't give you all of the information up front, even though I explicitly ask for it -- again as a means to force the customer to engage more personally. After a few back and forths, I let these guys know "Look, I don't want a pen pal, I am considering buying a car. If you can't give me the information I need in an email, I'll work the other dealerships that already have." Some try the showroom floor approach of badgering, "Are you serious about buying a car?!" etc. I tell those guys, "I am serious, but I don't like your tone. If you can't work professionally, I'll continue working with the other dealerships who can." I didn't have any problems with Fitzgerald Motors, and Brian Chanin really knew how to give me the information I needed to make a decision. More

Keith Williams was my initial contact with the dealership and I cannot say enough good things about him. He stayed with me past the time he needed to leave, to be sure I was taken care of and to test drive and I cannot say enough good things about him. He stayed with me past the time he needed to leave, to be sure I was taken care of and to test drive the care with me. While everyone I mentioned was very helpful, Keith was SUPER!! More

After a long, frustrating time looking for my 2011 Sienna Limited I went to FitzMall.com. I called after I saw one on their website. Keith moved it to the door so I could drive it asap. Chuck showed me all Limited I went to FitzMall.com. I called after I saw one on their website. Keith moved it to the door so I could drive it asap. Chuck showed me all the features: the only salesman I'd found who knew anything about them! Made a super deal with Phil, Sales Manager. See the whole story @ SiennaChat or my Blog http://VirginiaCountryLife.blogspot.com Great Dealership model! I highly recommend them!! More

Brian was an excellent sales person. He was willing to do whatever it took to make us happy. They arranged a dealer exchange from Richmond to get me the exact car I wanted. When we came into the dealership t whatever it took to make us happy. They arranged a dealer exchange from Richmond to get me the exact car I wanted. When we came into the dealership to close on the car, he had another customer. However, he did everything he could to make us happy. More

I was in the market for a new car preferably a 2010 Toyota Camry SE. When doing my research I visited various Toyota dealers in NY which didn't even come close to the prices at Fitzgerald Lakeforest To Toyota Camry SE. When doing my research I visited various Toyota dealers in NY which didn't even come close to the prices at Fitzgerald Lakeforest Toyota. I visited their site fitzmall.com and made an inquiry and got contacted by my salesman Keith Williams. Keith was very easy to work with he didn't try to pressure me into anything which I think is what scares most first time car buyers. After various calls and emails back and forth we set an appointment to drive to Maryland and buy the car. Keith was waiting for me outside the dealership with my new car ready to go. He took me inside to his office, we filled out a couple documents got my insurance setup and Erika Stowe from the financing dept handled the rest of the paperwork, she was really easy to work with as well. I was in and out the dealership in maybe 45 minutes tops more or less. They gave me temp tags to drive back to NY and said I would be getting my NY plates and registration in 4-6 weeks through the mail. I would highly recommend this dealership for your next car purchase. I also recommend my salesman Keith Williams, he is such a great and humble person, he made my first new car buying experience a great one. More

I had an amazing sales experience at this dealership. I dealt with Faruq, and Tom helped with the financing. Faruq was excellent!! Together, we determined what I wanted, he found it, I test drove it, and t dealt with Faruq, and Tom helped with the financing. Faruq was excellent!! Together, we determined what I wanted, he found it, I test drove it, and then we talked about what the payments would be. They worked out a leasing option as well as a sales option, gave me a great value on my upside down vehicle, and we determined what the best purchase option would be for me. There was no nonsense, no haggling. It was extremely pleasant, everyone was very friendly, and very very courteous. I would ABSOLUTELY go back to this dealership for more vehicles, and recommend to friends and family. This has been the most pleasant car-buying experience of my adult life. HIGHLY RECOMMENDED!!!! More

Salesman was very helpful. The dealership was very easy to work with, they gave us a very good price, and handled all the paperwork to register the car in another state. They also told us about and helped to work with, they gave us a very good price, and handled all the paperwork to register the car in another state. They also told us about and helped us get a rebate that we had not known of. They also had a great selection of cars to choose from, so we could get exactly what we wanted. More