Fitzgerald Toyota Gaithersburg

Brian is very professional and he made the car buying process pleasant. The price of the car is competitive. With Brian' help, we got the car we always wanted. process pleasant. The price of the car is competitive. With Brian' help, we got the car we always wanted. More

Rob Friedson was professional, attentive, and understanding of our buying needs. His patience was appreciated and his intent of getting us into the car that was best was clear. We recommend Rob understanding of our buying needs. His patience was appreciated and his intent of getting us into the car that was best was clear. We recommend Rob and Fitzgerald Auto Mall and plan on working with them when we are in the market for another vehicle. More

First time buying car and Alan made it a pleasant experience. I asked for the price of the Corolla LE model that I wanted and they price matched it to the another dealership I mentioned and they gave experience. I asked for the price of the Corolla LE model that I wanted and they price matched it to the another dealership I mentioned and they gave me paper copies of the OFTD price and let me take it with me. My friend was also looking into buying a Corolla S and we both bought at Fritz because they gave us a great discount. Compared to other dealers they wouldn't give us much despite we both buying from same dealer. They even stayed over time until 11:30PM to help my friend and I to finish up the paper works. Alan was really friendly and honest, he explained things to the best of his knowledge and he doesn't pressure you at all into buying the car. Overall I am glad I purchase my car from here, they really value their customers and give the best deals. More

I have purchased three cars from Lisa Lam at Fitzgerald Toyota in Gaithersburg. She has always gone out of her way to make my visit easy. She was able to get the Tacoma I wanted from Chambersburg withou Toyota in Gaithersburg. She has always gone out of her way to make my visit easy. She was able to get the Tacoma I wanted from Chambersburg without charging me a transfer fee. The prices she has been able to get me on my trade-ins have been more than fair. She has even brought paperwork to my house for me to sign! The dealership is also a great place to buy a car. Not only are their prices fair, but there service department is excellent. I would highly recommend buying a Toyota from Lisa at Fitzgerald Toyota in Gaithersburg. More

Fabulous buying experience! Our family recently expanded so we came to Fitzgerald auto mall to look at used Hydundai Santa Fes and Toyota Rav4s. We got an INCREDIBLE price on a great car, a hugely generous so we came to Fitzgerald auto mall to look at used Hydundai Santa Fes and Toyota Rav4s. We got an INCREDIBLE price on a great car, a hugely generous price on our trade-in, and, and nothing but gracious service from A to Z. Fitzgerald actually drove all the way up to their facility in Chambersburg, PA to pick up a car we had seen on the internet so that we could check it out--and they didn't charge us a dime for the transfer! We had a great experience and Fitzgerald will be our first choice for future cars! Also, recommend you talk to our sales rep Olga Kuznetsova. She was incredibly gracious and helpful and bent over backwards to accomodate us. We'd recommend her to anyone! More

I have never had a buying experience quite like the one with Alan. It was incredible. He did everything in his power, and then some, to make sure I found the right car for me. He didn't push any specific m with Alan. It was incredible. He did everything in his power, and then some, to make sure I found the right car for me. He didn't push any specific model, he just helped get me all the information I needed to make the best decision. And meeting him in person was a pleasure. Sure you can buy with anyone at Fitzgerald, but if you want the best experience (and to know in advance it will be done right), make sure to buy your car from Alan Soon. More

From a negative review that I posted on 7/14/2011 (from colemch), I wanted to update my comment. With the complaint that I had, I wanted to comment that my service was taken care of. After a bit of mis colemch), I wanted to update my comment. With the complaint that I had, I wanted to comment that my service was taken care of. After a bit of miscommunication, everything worked out fine. I am truly satisfied with the service I received and will continue to take my 2007 Hyundai Veracruz to the dealer. I am also thinking about trading my 2007 Hyundai Veracruz to a 2011-2012 Hyundai Veracruz. Thanks. More

Alan made buying our car stress free. He had exceptional customer service. It was a great experience to have met a wonderful salesman. I would recommend anyone purchasing a car to go to Fitz. customer service. It was a great experience to have met a wonderful salesman. I would recommend anyone purchasing a car to go to Fitz. More

I went in for routine service, and waited for my car to be ready. Justin explained that my brakes were OK for some short, local driving, but should be replaced soon. I told him I would be traveling soon, a be ready. Justin explained that my brakes were OK for some short, local driving, but should be replaced soon. I told him I would be traveling soon, and driving through mountains. He recommended replacing the brakes, which I agreed to. He kept me informed of what was going on at all stages of the service, what my options were, the time and cost involved. At the end, he handed me back a car cleaner than when I brought it in. I have always received excellent service at this facility; repairs are done right the first time, and the cost is comparable to other shops in the area. More

This Santa Fe purchase was our second Fitzgerald experience. We came in looking for a Subaru and Natalie suggested we look at the Hyundai Santa Fe as well. I wasn't excited about buying a new car experience. We came in looking for a Subaru and Natalie suggested we look at the Hyundai Santa Fe as well. I wasn't excited about buying a new car )and certainly not a Hyundai), but my wife had her eye on a friend's Subaru. I was impressed with how tightly constructed and rattle-free it was, my wife liked it a lot and the price was considerably below a comparable Subaru. Online Santa Fe reviews are really positive, so we decided to roll the dice. The dealership people were a pleasure to work with on this second purchase from them. Service is likewise exceptional; prompt, fair and with a really nice loyalty program. They also have a quiet customer lounge away from the TV room! I mentioned this being our second purchase from Fitzgerald. Our first was for a used van; the price was right for the vehicle in as good a condition as this one was and it was way easier to deal with a car seat in the van vs. the Jeep Cherokee. We had shaken on the deal and were in the finance office - usually the worst place on earth to find oneself. One of the salesmen came in and told the finance guy that the van had already been placed into the newspaper ad for the weekend's run, but for a thousand less than was on the sticker - and to take the thousand off of the price. That completely floored us; they didn't have to do that and we would have never been the wiser. That one act prompted us to look for the new vehivle there and we couldn't have been happier with the experience. More