Fitzgerald Toyota Gaithersburg

Everybody in Fitzgerald was very nice and respectful, even though I was a foreign female arrived in the states 2 weeks ago and went there alone. It took so long time for me to decide a car I want, but th even though I was a foreign female arrived in the states 2 weeks ago and went there alone. It took so long time for me to decide a car I want, but they were patient and allowed me to take time as much as I want. Augustine was very helpful and explained everything taking my back ground into consideration (e.g. difference of checks, better ways for payment etc.). My friend got more excited than me for getting a well-maintained and clean car with a great deal. More

Chris did an excellent job explaining the dealership's sales process (no haggling), which put me at ease immediately. He was friendly, helpful, and honest. Chris told me his job was simply to dealership's sales process (no haggling), which put me at ease immediately. He was friendly, helpful, and honest. Chris told me his job was simply to find me the best car to fit my needs and desires. He was patient and answered all of my questions. Chris and the staff worked with me to get the best financing possible. I would highly recommend this dealership and Chris to my family and friends. Thanks so much for a pleasant first-time car buying experience! More

I would like to share my experience buying a used car, Toyota Camry 2011, at Fitzgerald Auto Mall located in Gaithersburg. I was very pleasantly surprised with the way I was approached and dealt with th Toyota Camry 2011, at Fitzgerald Auto Mall located in Gaithersburg. I was very pleasantly surprised with the way I was approached and dealt with through the whole entire process buying my car here. I did my research as to what car I was looking for to buy beforehand, and, therefore, I was pretty confident what to expect. I had the pleasure to meet with Harmeet Suri, the Internet Sales Specialist. Harmeet was very professional all the way. He negotiated the lowest APR for me, told me all the details about the car purchase, simply went beyond my expectations! Not to leave out the other employers, they all have done their job the most professional way. This location in Gaithersburg has employers work as a team and make you feel you are part of the family. I was very satisfied with the service I received and would definitely recommend anyone looking for a new or a used car to visit Fitzgerald Auto Mall located in Gaithersburg. You leave their place not only with your new car but mostly satisfied with the way you were treated and how smoothly the whole process went! More

Awesome All of the people I spoke with were awesome. Awesome All of the people I spoke with were awesome. Great experience! Great Salesman Great Finance Manager All a very pleasant experience Awesome All of the people I spoke with were awesome. Great experience! Great Salesman Great Finance Manager All a very pleasant experience Recommend to all my friends and family More

I've bought two cars through Lake Forrest the first time was through Chris Collins and the second was through both Chris Collins and Augustine. Both times I was given the best service and no run around time was through Chris Collins and the second was through both Chris Collins and Augustine. Both times I was given the best service and no run around. They answered any questions directly with no run around and even went out of their way to get me more information than I asked for. While the car was being prepped and inspected, They were keen on keeping me informed of what was done and what still needed to be done. After the sale was made, They both have both checked up on me, asking how my cars were doing and if there was anything they could do. There was an issue from the service department when the car was detailed when I picked up the second car and Augustine got it taken care of immediately. There once again was no hassle and they made everything good and honored the repair that was needed. Not only did they do a great job but so did the management with getting things expedited. I seriously would recommend them to anyone and plan on using them in the future. I got nothing but the best. More

I purchased a new Toyota Prius from Augustine last Friday. He was incredibly knowledgeable about the vehicle, answering all of my questions without the aggressiveness I'm used to seeing from car sales Friday. He was incredibly knowledgeable about the vehicle, answering all of my questions without the aggressiveness I'm used to seeing from car salesman. He kept in touch with me after my test drive, and worked tirelessly to get me the best deal in MD. I couldn't have asked for a more positive experience! More

Purchase Date: April 1, 2013 I would highly recommend Purchase Date: April 1, 2013 I would highly recommend Lakeforest Toyota dealership in Gaithersburg as well as my Sales and Leasing Consultant, Caitli Purchase Date: April 1, 2013 I would highly recommend Lakeforest Toyota dealership in Gaithersburg as well as my Sales and Leasing Consultant, Caitlin Torrisi. My experience began with a cold call to the dealership after searching on-line for the best deal on a 2013 Prius. Caitlin answered the phone and was easy to speak with from the start. I could tell she was a young, attractive, professional from her demeanor. The dealership was very warm and welcoming and you could tell the employees enjoyed working there. They interacted like an extended family and were both fun and entertaining. For example, when we returned from our test drive, Caitlin’s co-workers thought it would be funny to wrap her desk in saran wrap. After all, it was April Fool’s Day. Caitlin was knowledgeable about all aspects of the Prius and was able to locate the car I wanted very quickly. Initially I wanted a white Prius, but was not willing to pay the “extra cost” color charge as it was about $1,500 extra. I settled on a silver Prius which was equally attractive. My boyfriend and I arrived at the dealership at 5pm and drove off the lot by 9:30pm. We accomplished a lot in that short time period: test drove the Prius, appraised my trade-in (a special thank you to Amir for appraising my trade so well) , performed a credit check, qualified me for a loan, verified insurance coverage, reviewed add-ons, warranty options and Prius features. I am sort of a “Toyota Groupie” as I have owned a MR2, Tundra Pick-up, Sequoia, Sienna and now the much sought after Hybrid Prius. I would love to be featured in a Toyota add one day as I LOVE my Toyotas!I would highly recommend the Lakeforest Toyota dealership and especially praise my Sales and Leasing Consultant, Caitlin Torrisi. She was awesome and made this the best car buying experience one could hope for. I Love What You Do For Me . . . TOYOTA!! Stephanie from Hagerstown, MD More

This is the second Sienna I've purchased from this dealership and I live in CT. I traded in the 2010 model and upgraded to a 2013 with AWD to take advantage of Toyota's 0% financing. Their price could dealership and I live in CT. I traded in the 2010 model and upgraded to a 2013 with AWD to take advantage of Toyota's 0% financing. Their price couldn't be matched by any local dealerships, and they had more models in stock as well. I pretty much did the whole transaction via email and a 90 minute visit to their dealership. No games with the price, it was exactly what it said it would be on their website. Two thumbs up. More