Fitzgerald Toyota Gaithersburg

On 4/28/24, I ordered the 2024 Toyota Grand Highlander Platinum because this dealership didn't have any and it was in very high demand and you could only order online. Met a new sales person name Sean Xie Platinum because this dealership didn't have any and it was in very high demand and you could only order online. Met a new sales person name Sean Xie. He is very very good. I would recommend him. This 3 star rating has nothing to do with sales. A sales person can do so much. This has everything to do with their service center. My supposedly new SUV arrived on 7/11/24. My wife and I was texted to come in and check it out on 7/12/24 and the SUV was so filthy on the outside and inside and had 3 big feint scratches. Very disappointed. Their service center deserves a D- for making me come back 3 days in a row to get the car fully detailed and the vehicle buffered and scratches removed. Remind you this is a very new vehicle! Sean can only do so much. More

Awesome experience meeting Chris today to see and test drive the new 2025 Camry. He's a knowledgeable friendly salesman - one of the best, if not the best I've had the pleasure to deal with in my life. drive the new 2025 Camry. He's a knowledgeable friendly salesman - one of the best, if not the best I've had the pleasure to deal with in my life. While I did not buy a car today as my child is not ready yet (it's for them), I've bought or helped buy 3 cars from Fitz Toyota so far. More

Chris Ogene is professional as they come. I had a tremendous experience with him from start to finish. Very knowledgeable and friendly and transparent. I would definitely refer him to folks I had a tremendous experience with him from start to finish. Very knowledgeable and friendly and transparent. I would definitely refer him to folks looking for Toyota as their next car. More

Chris helped my niece through the process of buying her first vehicle. He helped her narrow down her options to a vehicle that met all of her requirements while still being affordable. He was personable, first vehicle. He helped her narrow down her options to a vehicle that met all of her requirements while still being affordable. He was personable, patient and kind from start to finish. She drove away happy and feeling very accomplished. We would not hesitate to recommend Chris or the dealership. More

Chris was WONDERFUL. I had very specific specs, and he went above and beyond to ensure I got the right vehicle, at the right price. He was attentive throughout the buyi I had very specific specs, and he went above and beyond to ensure I got the right vehicle, at the right price. He was attentive throughout the buying process, from initial contact, to financing follow-through to eventually programming the car and linking it to my phone when tye purchase was done. You couldn't tell from the individualized service he gave me, but he had three other clients at the same time - and none of us felt rushed or neglected. Now, that's talent! I unequivocally recommend him to be your agent. You know . . . only If you're looking for a knowledgeable, patient, caring, understanding, and results oriented professional. More

Chris is a genuine and kind person. He went above and beyond to understand my needs and offer me with the best option which was both reliable and matched my budget. Chris spent more t He went above and beyond to understand my needs and offer me with the best option which was both reliable and matched my budget. Chris spent more than 6 hours with me to get me the car I needed. We test drove 4 different cars until I found the one that I really liked and he was so patient with me during the whole process. He helped me with the financing as well. With Chris, it is bot about selling you a car, it is about building a relationship based on respect, and honesty. More

This dealership is absolutely wonderful not only was the service by Chris. Terrific but I always go to Toyota for my service. Chris was wonderful and help me so much and choosing my new car. service by Chris. Terrific but I always go to Toyota for my service. Chris was wonderful and help me so much and choosing my new car. More