Fitzgerald Toyota Chambersburg

Efficient and friendly experience Great experience. William and Derek answered most of my questions over the phone/email, so the deal was closed extremely efficiently once I arrived a Great experience. William and Derek answered most of my questions over the phone/email, so the deal was closed extremely efficiently once I arrived at the dealership. Fitz's no-haggle fair pricing takes a lot of stress out of the car buying experience. The dealership was able to match my credit union's rates, which made one-stop shopping that much easier. I have bought four vehicles from various Fitzgerald dealerships, and I have always been treated fairly and have not regrets. More

Bought 4 cars here, every one was a homerun!! Don't shop anywhere else for a new or used car. I have bought 4 vehicles here and it gets better every time. Our favorite sales rep Mike is always inf Don't shop anywhere else for a new or used car. I have bought 4 vehicles here and it gets better every time. Our favorite sales rep Mike is always informative and friendly. I have alot if respect for him and this establishment. Always the lowest price. Always the best service. You can't go wrong. Don't forget to ask Mike about bpp another great offer from fitz. I have nothing but praises to say about this place. More

I am glad I bought from Fitzgerald Jeremy Brown was the sales person that I worked with when I bought my new 2015 Nissan Sentra. He was very easy to deal with, knowledgeable, and not pu Jeremy Brown was the sales person that I worked with when I bought my new 2015 Nissan Sentra. He was very easy to deal with, knowledgeable, and not pushy. He was able to help me find a car in my price range and didn't try to talk me into something that I didn't want. Jeremy has kept in touch and answered all of my post purchase questions as well. More

Fantastic sales experience-everything else was horrible! Jeremy Brown was my salesperson and my purchase of my new Prius was wonderful and then the downside began. I was waiting for an insurance check for my Jeremy Brown was my salesperson and my purchase of my new Prius was wonderful and then the downside began. I was waiting for an insurance check for my total loss vehicle and Marty the finance mgr agreed to hold s check -I was told to call by noon on a certain day if I hadn't received the check. The day came and I called st 9:12 am only to find out the check was already deposited. (It went through my bank the same day so they didn't even wait the agreed time) I drove an hour to get there the next week to sign the insurance check over to them (called first to make sure it was ok) only to find out they don't do that so left them with a personal check and wasted 2 hours of driving time. I incurred $68 in bank charges and was promised reimbursement-it's been 10 days since their new check cleared and no reimbursement-called and still no check. Now I find out they never installed a front license bracket for MD plates and I have to make 2 visits to a local dealership to get this done. I AM SO DISAPPOINTED!!!!! Is this the "Fitzway" of doing business? If so it is not for me. More

Great experience! Jeremy was helpful, straightforward, and was not aggressive to make a sale. He was willing to do anything to find the customer the right vehicle. Jeremy was helpful, straightforward, and was not aggressive to make a sale. He was willing to do anything to find the customer the right vehicle. More

Poor Business Ethics My husband was looking for a truck and thought he found one Saturday afternoon. He was told no one was available to clean it and it wouldn't be ready My husband was looking for a truck and thought he found one Saturday afternoon. He was told no one was available to clean it and it wouldn't be ready til Monday. We completed the process of credit check, etc. my husband told them he would be back Monday after work. He called Monday for he had a question and was told the truck was sold, that he didn't put any money down. To me this is just bad business and we will not be doing business with a company like this. More

Do they want to sell Cars? The salesman knew less about the trucks I was interested in than I did. On the phone, the first thing he said was that prices are non negotiable becau The salesman knew less about the trucks I was interested in than I did. On the phone, the first thing he said was that prices are non negotiable because the salesmen there were not paid commission. On arriving at the dealership there were six or seven salesmen available but they waited for the one I spoke to on the phone. If there is no commission then we could have been seen by anyone, surely? When the right person arrived, he was unwilling to let me test drive the trucks! The salesman was very insulting. There is no we would either go there again or recommend this dealership. Also, one truck we looked at was covered in scratches and had a huge dent, and it was still quite expensive! More