Fitzgerald Toyota Chambersburg

Satisfied Customer We had a great experience at Fitzgerald. We dealt with Paddy McConnell, who was awesome to work with. He listened to our needs and worked with what we We had a great experience at Fitzgerald. We dealt with Paddy McConnell, who was awesome to work with. He listened to our needs and worked with what we could afford. He never made us feel pressured during any part of the process of looking or purchasing of the vehicle. We would highly recommend seeing Paddy for your new or used car needs. When we need to purchase another vehicle, we will definitely be seeing Paddy in the future. Thanks for all your help Paddy!!! Philip and Patti More

Great service, helped my wife find perfect replacement car Very pleasant experience. We needed to find my wife an affordable used car to replace her car after a bad accident. Wendell was a great help in findin Very pleasant experience. We needed to find my wife an affordable used car to replace her car after a bad accident. Wendell was a great help in finding her the perfect car. Wendell was also a big help in working out some contractual snags and making sure that my wife drove away with her new car. Thanks Wendell. More

Happy and very satisfied with 2013 Nissan Murano First experience buying from a large dealership. Andrew Papoutsis was wonderful. Extremely knowledgeable and never felt pressured. Becky Carr was awes First experience buying from a large dealership. Andrew Papoutsis was wonderful. Extremely knowledgeable and never felt pressured. Becky Carr was awesome too! THANK YOU BOTH! More

Satisfied costumer William Lake was amazing.. He went above and beyond to help me.. I cant thank him enough for all his help and leasing my 2016 Nissan Sentra.. I love m William Lake was amazing.. He went above and beyond to help me.. I cant thank him enough for all his help and leasing my 2016 Nissan Sentra.. I love my car. More

Was an awesome no hassle experience with great c/s Never felt overwhelmed or pressured. Quality of service was incredible. Would highly recommend this dealership to anyone looking for the same experien Never felt overwhelmed or pressured. Quality of service was incredible. Would highly recommend this dealership to anyone looking for the same experience. Very professional service More

Byron offered solid guidance After 35 years of Honda ownership/driving, I made the switch to Toyota and Byron is a big part of why that happened. I travel for work, but, he worke After 35 years of Honda ownership/driving, I made the switch to Toyota and Byron is a big part of why that happened. I travel for work, but, he worked with me by phone so that I clearly understood trade-in values and how that relates to Fitzgerald's pricing policy. Also, I came to clearer understanding of the residual value of my Rav 4 as I considered options. Thanks, Byron, for your helpful approach as my salesperson. More

WORTH THE 2 HOUR DRIVE!!! I found this amazing dealership after doing a web search last night for a Certified Toyota Venza. I found one at my local dealership, but the price w I found this amazing dealership after doing a web search last night for a Certified Toyota Venza. I found one at my local dealership, but the price was a little too expensive. Fitzgerald Toyota was about $5,000 less for a similar Venza than my local Toyota dealership. I'm so excited about my new car! The service was excellent and the price was even better! Check them out before buying your next car! :) More

Very Unhappy Customer I bought a car in April of 2014, and have had numerous problems that were a result of this dealership's shoddy workmanship. First of all, the car wou I bought a car in April of 2014, and have had numerous problems that were a result of this dealership's shoddy workmanship. First of all, the car wouldn't pass Maryland inspection because it needed a new steering rack put in -- Fitzgerald agreed to do this, with brand new Toyota parts and I was thrilled. I felt that was above and beyond and was pretty happy with my dealership relationship, up until I got the car back and the alignment was so far off I had to really struggle to keep it on the road. No call backs after I complained about this. THEN, when I went to have the brakes replaced a few months later, I discovered that I had no key to the wheel locks. The dealership maintained that there never was a key to the wheel locks (are you crazy???) and that -- here's the incredible part -- it was "my problem to figure out" when I asked what I would have done if I'd gotten a flat on the highway and needed to change a tire asap. I was SHOCKED. A year after, I discovered that someone put power steering fluid in the power steering reserve, which doesn't sound bad at all until you read the manual and understand that Toyotas from a certain time period took TRANSMISSION FLUID, NOT POWER STEERING FLUID. And the power steering fluid pump burned up. The dealership maintained that I had done this. After a nasty back-and-forth, they asserted that that "wouldn't really cause a problem anyway." Again -- are you crazy??? ALSO, they put the wrong transmission fluid in the car as well -- I had to drain and refill it several time. I LOVE the car that I drive, but I HATE this dealership for what they've done, then how they've treated me. My father and brother own a local shop, and we have repeatedly steered people away from Fitzgerald. More

Good Job After a bad experience at another dealership we came to Fitzgerald. We made contact with Andrew. He bent over backwards even though he knew that it wo After a bad experience at another dealership we came to Fitzgerald. We made contact with Andrew. He bent over backwards even though he knew that it would take us a while to decide what we wanted. After four test drives in one night and watching Andrew having to run across Route 30 to get one vehicle, I knew we would buy here. We decided on a 2013 Nissan Murano. Andrew followed up regularly and was patient with the fact our schedules would delay things. Jonathan from finance helped a lot when I was having issues obtaining documents for the bank and then the final signing Becky made the closing a good and not nerve racking experience. Thank you all very much More