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Fitzgerald Toyota Chambersburg

Chambersburg, PA

4.8
812 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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1436 Lincoln Way East

Chambersburg, PA

17201

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Showing 812 reviews

September 26, 2017

Angel at the parts desk! Krista does a TERRIFIC job at the parts desk! Her professionalism and courteous, positive attitude make purchasing parts a pleasure! Some auto-parts b More

by Ronald E Gardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krista
Nov 15, 2017 -

Fitzgerald Toyota Chambersburg responded

We are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We’re glad we provided this to you. If there is anything else we can do for you, please give us a call.

August 15, 2017

Was too early for appointment I wrote down my appointment on the wrong day. I was a week early. Josh Reis got me in anyway. A big thank you to him and to Fitzgerald Toyota. More

by joannrealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Reis
Aug 15, 2017 -

Fitzgerald Toyota Chambersburg responded

Joannrealtor, Thank you very much for your kind words! We are very happy to have been able to accommodate you when you came in as we all know how stressful it is when something like that happens! We look forward to serving you in the future! Thank you again, have a great rest of your summer!

July 25, 2017

VERY POOR Very poor process. Took delivery of vehicle with only 1 key, and 1 remote. Security codes had not been recorded. Cost me $182.00 at the Ford dealer to More

by DAVID L STULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Becky Carr, Anita Irving
Sep 05, 2017 -

Fitzgerald Toyota Chambersburg responded

David, Thank you for allowing us to rectify the misunderstanding that occurred with the replacement of the key last month. Making sure our customers are taken care of is something that is of utmost importance and it was nice to shake your hand and make sure that happened!

July 12, 2017

fast service had a concern with my window of new truck called made appt ,stopped in and J Reis was on it came out and took care of issue and was on my way great j More

by sherry2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Reis
July 11, 2017

Alot of chooses i wandered into dealership needing a car asap, completely lost not having a clue what i wanted started in used center finding nothing of interest w More

by sherry2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Smith
July 06, 2017

easy to work with had a problem with getting a couple of things on my truck, Jeremy brown an mike white made it right so I got the truck I wanted More

by downs36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike White
Jul 07, 2017 -

Fitzgerald Toyota Chambersburg responded

Thank you so much! We're glad to hear you had a great experience with our salesperson and management! We strive to give our customers the greatest experience and we're happy yours was! Let us know if you need anything in the future, we'll be here if you need us!

June 22, 2017

Incredible place and very helpful people! The people here are incredible! I highly recommend Jeremy Brown as a Salesman! They tell you exactly what you want to hear, and they help out with new More

by Elizabethd10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2017 -

Fitzgerald Toyota Chambersburg responded

We are thrilled you had such a nice experience with Jeremy and Fitzgerald Auto Mall! Please feel free to reach out to us if you have any questions at all. See you soon.

June 05, 2017

First Time Purchase From Fitzgerald On recommendation from a friend, I went to Fitzgerald (Chambersburg, PA) to search for a new vehicle. I was very impressed with the staff. They were v More

by AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike White, Jason Smith
Jun 05, 2017 -

Fitzgerald Toyota Chambersburg responded

Thank you for taking the time to provide us with this great review for Jason and Mike! We pride ourselves in providing the best experience possible for anyone that we talk to! It really makes us happy to hear when our employees go above and beyond and it makes your day as well! Thank you again for taking the time to review us, and also for allowing us to earn your business! Have a great day and enjoy your new car! We'll be here if you need anything!

May 31, 2017

Amazing professional guidance and the caring attitude of Reis at Fitz Mall in Chambersburg, PA. Reis is always willing to spend some time with me to inform me about repairs my ca More

by Alvaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Reis
Jun 02, 2017 -

Fitzgerald Toyota Chambersburg responded

WOW, what a great, glowing review! We feel very humbled hearing this. We try every day to do our best, and it's always good to hear how it has made someone else have a better day! I'll pass along this info to Reis as your kind words are definitely being shared with our team! Thank you again and have a great day!!!

May 14, 2017

Professional People Here Terrek Teal is a very professional sales man at Fitzgeralds of Chambersburg. Very knowledgeable about the vehicles. Actually a fun experience to pur More

by toyotagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrek Teal
Jun 02, 2017 -

Fitzgerald Toyota Chambersburg responded

Toyotagirl, Thank you so very much! We're glad to hear you had a great experience with Terrek! We have a lot of pride in making each interaction an fun and pleasant one! I'll pass along the good work to him! Thank you again for taking time out of your day to write this, enjoy your new vehicle!!! We'll be here if you need us, never hesitate to stop by!

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