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Fitzgerald Toyota Chambersburg

Chambersburg, PA

4.8
812 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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1436 Lincoln Way East

Chambersburg, PA

17201

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Showing 812 reviews

August 05, 2019

Great customer service! Tony epitomizes what customer service should be. I have dealt with him twice concerning a drivability issue with my Nissan Titan. The first time he More

by CJS
Recommend Dealer
Yes
Employees Worked With
Tony Destefan
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

CJS, WOW, thank you and I'm sure Tony is happy knowing "job well done"! It truly means a lot today to know when you're making a difference to people, we really take pride in doing a job well and it shows with your glowing review! Thank you again and we will see you when your wife is ready for a new car!

August 05, 2019

Amazing customer service I went in to look at a used 2016 corolla and couldn’t financed for it but got financed for a 2019 Nissan Versa .wow !!! More

by Tiffany1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Tiffany1102, THAT's GREAT NEWS! Glad we could help out and that you got a new car that you're happy with! In the end that's all that matters! Congrats again and let us know how we may be of assistance in the future.

August 04, 2019

No Hassle, No Haggle Smooth Experience! From our 1st visit on a Friday evening to coming back to finalize the transaction the next day it was an enjoyable experience! We notified our Salesma More

by The Johnsons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady Barnhart
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

WOW! We really can't thank you enough for this glowing review of your experience here! We really try every day to make this a reality and it's so nice to see someone take time out of their day to let us know we did well! Brady is certainly happy to hear this as well! Enjoy that car and we will be here if you need us for anything!

July 24, 2019

Great First Auto Purchase! Michael Scholl made my first time buyer experience as easy as can be! Answered any and all questions I had and made the process smooth and simple. Pur More

by Jamie45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Scholl
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you Jamie! We really are happy to hear you had a great time as a first-time buyer! We really try to make it easy and fun so you don't get that nervous feeling as there's no reason to have it when you deal with the great folks on our team here! Thank you again and please feel free to let us know if we can be of any help in the future!

July 22, 2019

Wonderful experience from start to end We came to the dealership from NY, Long Island area. No one on Long Island could beat the prices offered by the Fitzmall dealership. There was a bit o More

by Eugene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you so much Eugene! We appreciate hearing about the time you spent here and we're glad our no-nonsense way of doing business made the difference to you! We look forward to seeing you again!

July 22, 2019

Great Salesman ! Our salesman Justin Kennedy completely impressed me and went above and beyond to help my husband and i find the perfect vehicle for my wife and I . Jo More

by Patty Small
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kennedy, Joel Rotz
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you Patty! Justin and Joel are glad to hear you had a great time buying a car! We look forward to helping out next time and until then don't hesitate to give a ring, we will be here to help!

July 08, 2019

Very Smooth Michael Scholl helped make the car leasing process simple and efficient. We had a time crunch and needed a car quickly, and Mike is the guy who made i More

by LaurenD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Scholl
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you SO much Lauren! We always appreciate hearing about our wonderful folks here! Michael is glad to know he made a difference and was able to meet your needs! Enjoy that car and let us know if we can be of any assistance in the future.

June 28, 2019

Fitzgerald I have given my rating based on, i lost my Mazda a week before in a car accident. My car was totaled. My brother took me to Fitzgerald where he bough More

by Mazdachic2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Herzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jelyn Waltz, Brady Barnhart, Bradley Shoop
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

MazdaChic, Thank you so much! It's never fun to deal with a wreck but when it comes to making sure you get a replacement in a timely manner, we try our best and it shows in your wonderful review! It's nice to hear about your total experience and time here so thank you and we all appreciate the kind words about our people here! Enjoy and if you need anything, you know who to call!

June 24, 2019

Honesty I really appreciate the honesty from the service department. I purchased my car here about 1 year ago and get my oil changed here every 5000 miles. I More

by 596zirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Costopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ransom
Jun 24, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you so much for this! It always makes us feel like a million bucks here when our customers take the time out of their day to let us know we did a great job. Thank you again, I'll make sure to pass along the kind words to Nick!

June 13, 2019

James made the stress of car buying a breeze. I’ve been putting off the purchase of a new car because I despise car shopping. Steve encouraged me to stop by and James was willing to take me on as More

by Kdubz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bofrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Smith, James Verdier
Jun 21, 2019 -

Fitzgerald Toyota Chambersburg responded

WOW, Thank you so much for the kind words! We strive every day to make this a reality for our customers and we are always glad to hear how it affects our customers!!!! Thank you again and enjoy that new Rogue!

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