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Fitzgerald Toyota Chambersburg

Chambersburg, PA

4.8
812 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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1436 Lincoln Way East

Chambersburg, PA

17201

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Showing 812 reviews

August 22, 2019

Superb Christopher Smith made my buying experience very smooth I would recommend him in a heartbeat. Answered all my questions very helpful. In fact I have r More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
Aug 27, 2019 -

Fitzgerald Toyota Chambersburg responded

Carol, Thank you so much! We're happy to hear Chris made your experience a great one! We appreciate you spreading the good word about your experience and can't thank you enough for the wonderful review of your experience here with Chris! Enjoy and let us know if we can be of any help in the future!

August 21, 2019

Great Selection, No Pressure sales We had already driven a Rav 4 and a trusted friend also really liked the Rav 4. When we stopped in a Fitzgeralds, Michael Scholl quickly learned what More

by Marty4!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Scholl
Aug 27, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you very much for taking the time to review your experience here and with Michael! We really strive every day to make this the rule when purchasing from us here and it shows here in your words! Please let us know if we can be of any assistance in the future!

August 19, 2019

Wonderful attitude I went in for an alignment after buying new tires recently. Eric was very pleasant and professional and made me feel right at home. He answered all m More

by DJP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Mckendrick
Aug 27, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you for taking the time to let us know Eric made your day for you! We appreciate hearing these things as it makes our day better knowing we've done our best and it shows! Please never hesitate to stop or call with any questions, we will see you next service! Thank you again!

August 17, 2019

Positive experience! The team of professionals go out of their way to accommodate and communicate with the customer. Every detail is transparent and my transportation need More

by rnfrumpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Scott, Keeron Thomas
Aug 19, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you for taking the time to review your experience! We're glad to hear it was very positive and that our way of doing business made it easy and stress free for you! Let us know if we can be of any assistance in the future!

August 16, 2019

Honest and trustworthy. I bought my Highlander three years ago with the help of Mike white. True to their word it came in at invoice price on every item. Their post purchase More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike White, Alexa Bitner
Aug 19, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you Bill, I'll let both of them know they are appreciated! We strive to make sure this is the rule for all of our customers and we are always glad to hear of the experience first hand! Thank you again and feel free to drop by or call anytime you may have a question.

August 12, 2019

Great group to work with!! I bought a used 2010 terrain from them. I was not able to view the car at purchase because it was being reconditioned. I was assured that if anything More

by loriwyland1415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Destefan, Robert Ransom
Aug 19, 2019 -

Fitzgerald Toyota Chambersburg responded

Lori, that sounds scary and I'm glad to hear everything went well regarding taking care of this issue. Please feel free to reach out any time with any questions, comments, or concerns! Thank you again for being patient with us and allowing us to make it right for you!

August 09, 2019

Sales The sales part went very well. There was no pressure and all my questions were answered. I don't know about service yet because none has been requir More

by rvlong1944
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keeron Thomas
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Glad to hear it! We will pass the kind words around to Keeron and Danielle! We always strive to make sure it's easy and fun and are glad to hear your experience was one worthy of taking time to let us know how we did!

August 08, 2019

The best car shopping experience. We have purchased cars from Fitzgerald’s Mall in Chambersburg before because of the wonderful experiences we have had each time. You can’t beat the p More

by Jeannette
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Barnhart
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Jeannette, What can I say but WOW! Thank you so so much for taking this time to let us know we did a good job! I'll make sure to pass along the good kudos to Danielle and Brady! Thank you again, and ENJOY that new ride!

August 07, 2019

My experience at the dealership was good, because the sales The reason i give that rating is because the sales reps there are friendly. And the try to work with you regardless of your credit statu, having said More

by Rogu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keeron Thomas
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Rogu,l I will make sure to pass this on to Keeron! Thank you again for taking the time to let us know we did our job well and made it an easy and fun experience for you! Have a great day and thank you again!

August 07, 2019

So helpful, so patient Michael was so patient with me. It’s my first time buying a car and he made me feel comfortable with my decision. I didn’t feel like I was being rippe More

by speterson315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Degross , Michael Scholl
Aug 12, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you so much for taking the time out to let us know we did a good job! We really pride ourselves in taking care of customers not just once but every time they need a car! We are happy to hear we did well and will look forward to taking care of any of your automotive needs in the future!

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