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Fitzgerald Toyota Chambersburg
Chambersburg, PA
829 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do.
There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include:
*-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating.
*-Our exclusive Best Price Guarantee assures customers of the best prices.
*-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 PM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 829 reviews
March 05, 2020
Our certified used vehicle should have been covered under warranty with only 50,000 miles on it yet they tried to charge us $500 for a sensor that should have been covered porch coverage under warranty anyth warranty with only 50,000 miles on it yet they tried to charge us $500 for a sensor that should have been covered porch coverage under warranty anything to make a buck terrible terrible dealership will never go back. More
by Mattkerrm
Employees Worked With
Jelyn Waltz, Eric Mckendrick
March 04, 2020
I drove 2 hours to Fitzgerald since the had the to I was looking for, I was not disappointed. Keeron was not high pressure, he was a pleasure to speak with and was straight forward with everything! Thank U looking for, I was not disappointed. Keeron was not high pressure, he was a pleasure to speak with and was straight forward with everything! Thank U More
by no1roadawg
March 01, 2020
Great buying experience. Very polite and Courteous. Oh salesman was friendly down to earth and easy to talk to he explained everything to the detail salesman was friendly down to earth and easy to talk to he explained everything to the detail More
by tfeyler63
Employees Worked With
Keeron Thomas
February 20, 2020
Potential torque convertor issues for 2012 Toyota Camry. My car wold shutter when lightly depressing and lifting up on accelerator between 25-50 mph.I first called service manager to schedule appointment. J My car wold shutter when lightly depressing and lifting up on accelerator between 25-50 mph.I first called service manager to schedule appointment. Jack was helpful and said if this was the issue, would still be covered under manufacturer's warranty extension. Appreciated him telling me this. Service advisor, Jelyn was helpful and kept me updated with progress and advised it was indeed the issue. Offered a loaner car, if repairs ran over into next day. Was done same day. Tony Destefan checked me out and advised how the torque convertor worked and did it in layman's terms. Everyone I dealt with did an excellent job. I appreciated the dealership honesty, thoroughness and quickness of taking care of my car issues. They listened and validated exactly what I came in for. I would recommend their service to anyone. More
by Sam
Employees Worked With
Jelyn Waltz, Tony Destefan, Jack Trayer
February 20, 2020
"Honest Deal/Professinally Done" Michael had everything set up exactly as we discussed the day before--when I arrived the next morning at 9AM from VA, after a 100 mile trip, he had th Michael had everything set up exactly as we discussed the day before--when I arrived the next morning at 9AM from VA, after a 100 mile trip, he had the 2020 Silver Highlander cleaned and ready to go. I really appreciated the long test drive, on city, country, and Interstate roads, where he pointed out all the key features of the vehicle--greatly increasing my confidence to drive my brand new Highlander home. This was by far the best car buying experience I have ever had--including, adhering to the quoted price, providing a fair trade-in value, explaining all of vehicle features/options, and offering a comprehensive breakdown of the total cost/financing arrangements. Simply an honest deal, professionally done, in a courteous/friendly manner !!! More
by steven.app
February 18, 2020
Super Helpful Alexa has been nothing but helpful to me, answered all my questions with patience. Not pushy, knows her stuff a true delight to work with! Alexa has been nothing but helpful to me, answered all my questions with patience. Not pushy, knows her stuff a true delight to work with! More
by bbishop11880
Employees Worked With
Alexa Bitner
February 16, 2020
The best Rick was very patient and understanding. We told him what we wanted our monthly payment to be and he showed us our options. He was very knowledgeable Rick was very patient and understanding. We told him what we wanted our monthly payment to be and he showed us our options. He was very knowledgeable and found us exactly what we wanted. I will always go to Rick and recommend everyone else does as well More
by Okc88854
Employees Worked With
Rick Shover
February 12, 2020
Intelligent, Helpful, wasn’t pushy to sell me something I didn’t want, and found exactly what I was looking for! Very great to work with! Thank you for all your help! didn’t want, and found exactly what I was looking for! Very great to work with! Thank you for all your help! More
by Shayla
Employees Worked With
Michael Scholl
February 05, 2020
Michael went the extra mile to help me I had just been in a car accident, my car had been totaled and I needed a reliable vehicle right away. Michael spent almost an entire Saturday lettin I had just been in a car accident, my car had been totaled and I needed a reliable vehicle right away. Michael spent almost an entire Saturday letting me try different cars to see which one allowed me the best vision, comfort and ease of driving. It was raining and he had to make several trips to help me. I am extremely happy with the vehicle I finally chose. Because he was so pleasant, patient and helpful I will absolutely recommend Fitzgerald Toyota and Michael to my friends when they are looking for a car. More
by Lou
Employees Worked With
Michael Scholl
