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Fitzgerald Toyota Chambersburg
Chambersburg, PA
812 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do.
There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include:
*-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating.
*-Our exclusive Best Price Guarantee assures customers of the best prices.
*-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 PM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 812 reviews
April 14, 2020
Broke down in Transit, needed the fully packed truck towed and major repair. From our first call Tony was the most caring, conscientious service person I’ve ever encountered. Start to finish our exp towed and major repair. From our first call Tony was the most caring, conscientious service person I’ve ever encountered. Start to finish our experience was positive, helpful, under budget and kind. Thanks to Tony! More
by psmith55
Employees Worked With
Tony Destefan
March 22, 2020
Drove from Frederick md . To get a minivan great price My experience at this dealership was great my salesperson Jeremy was really helpful .He was honest and took care of everything answered all my questio My experience at this dealership was great my salesperson Jeremy was really helpful .He was honest and took care of everything answered all my questions.The paperwork was done by Danielle she also made the process go well. We would buy another car here again.Thanks Janice and Bob More
by Janice g
March 05, 2020
Our certified used vehicle should have been covered under warranty with only 50,000 miles on it yet they tried to charge us $500 for a sensor that should have been covered porch coverage under warranty anyth warranty with only 50,000 miles on it yet they tried to charge us $500 for a sensor that should have been covered porch coverage under warranty anything to make a buck terrible terrible dealership will never go back. More
by Mattkerrm
Employees Worked With
Jelyn Waltz, Eric Mckendrick
March 04, 2020
I drove 2 hours to Fitzgerald since the had the to I was looking for, I was not disappointed. Keeron was not high pressure, he was a pleasure to speak with and was straight forward with everything! Thank U looking for, I was not disappointed. Keeron was not high pressure, he was a pleasure to speak with and was straight forward with everything! Thank U More
by no1roadawg
March 01, 2020
Great buying experience. Very polite and Courteous. Oh salesman was friendly down to earth and easy to talk to he explained everything to the detail salesman was friendly down to earth and easy to talk to he explained everything to the detail More
by tfeyler63
Employees Worked With
Keeron Thomas
February 20, 2020
Potential torque convertor issues for 2012 Toyota Camry. My car wold shutter when lightly depressing and lifting up on accelerator between 25-50 mph.I first called service manager to schedule appointment. J My car wold shutter when lightly depressing and lifting up on accelerator between 25-50 mph.I first called service manager to schedule appointment. Jack was helpful and said if this was the issue, would still be covered under manufacturer's warranty extension. Appreciated him telling me this. Service advisor, Jelyn was helpful and kept me updated with progress and advised it was indeed the issue. Offered a loaner car, if repairs ran over into next day. Was done same day. Tony Destefan checked me out and advised how the torque convertor worked and did it in layman's terms. Everyone I dealt with did an excellent job. I appreciated the dealership honesty, thoroughness and quickness of taking care of my car issues. They listened and validated exactly what I came in for. I would recommend their service to anyone. More
by Sam
Employees Worked With
Jelyn Waltz, Tony Destefan, Jack Trayer
February 20, 2020
"Honest Deal/Professinally Done" Michael had everything set up exactly as we discussed the day before--when I arrived the next morning at 9AM from VA, after a 100 mile trip, he had th Michael had everything set up exactly as we discussed the day before--when I arrived the next morning at 9AM from VA, after a 100 mile trip, he had the 2020 Silver Highlander cleaned and ready to go. I really appreciated the long test drive, on city, country, and Interstate roads, where he pointed out all the key features of the vehicle--greatly increasing my confidence to drive my brand new Highlander home. This was by far the best car buying experience I have ever had--including, adhering to the quoted price, providing a fair trade-in value, explaining all of vehicle features/options, and offering a comprehensive breakdown of the total cost/financing arrangements. Simply an honest deal, professionally done, in a courteous/friendly manner !!! More
by steven.app
February 18, 2020
Super Helpful Alexa has been nothing but helpful to me, answered all my questions with patience. Not pushy, knows her stuff a true delight to work with! Alexa has been nothing but helpful to me, answered all my questions with patience. Not pushy, knows her stuff a true delight to work with! More
by bbishop11880
Employees Worked With
Alexa Bitner
