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Fitzgerald Toyota Chambersburg

Chambersburg, PA

4.8
806 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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1436 Lincoln Way East

Chambersburg, PA

17201

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Showing 806 reviews

May 09, 2020

I couldn't be happier with my recent truck purchase from James at Fitzgerald. He went above and beyond and out of his way to make sure I was taken care of before AND after buying my GMC Sierra even during t More

by DanteSilvestro
Recommend Dealer
Yes
Employees Worked With
Emily Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Verdier
May 11, 2020 -

Fitzgerald Toyota Chambersburg responded

Thank you Dante! James always takes great care of our customers and we're very happy to hear that it made the difference to you! We look forward to helping you in the future with anything from a simple question to your next car! Again, thank you ever so much for taking the time to let us know your experience was a great one! Stay safe out there and enjoy it, we look forward to seeing you next time!

May 09, 2020

Jim was great and was pleasant to work with. Very genuine guy, made me feel as if he was more invested in the sale vs the experience I got from other dealers in the DMV area where I felt like just a number d More

by Marcus
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Addlesberger
May 11, 2020 -

Fitzgerald Toyota Chambersburg responded

Marcus, Thank you so much for your kind words about your experience with us and Jim Specifically! We appreciate everyone that comes through our doors and we're glad to have been the choice for you! We take pride in making sure people don't feel like "just a number" so thank you again so much! Enjoy it and please feel free to call or email any time you may have a question, see you next time!

May 06, 2020

Had a wonderful experience, with both the salesman and dealership. The salesman was both helpful and knowledgeable. I never felt pressured or that i was being misled in any way. Will totally be returning More

by Jason Deshong
Recommend Dealer
Yes
Employees Worked With
Emily Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Akers, Michael Scholl
May 11, 2020 -

Fitzgerald Toyota Chambersburg responded

Jason, Thank you very much for taking the time to let us know about your experience! Michael takes great care with our customers and we're glad to hear it was him that made the difference for you! Please feel free to let us know if you have any questions on the future and enjoy! We will see you next time!

April 25, 2020

A great all around salesman. Not pushy, understanding and patient. Quick to respond to messages and phone calls. Attentive to all your concerns and questions. More

by rjmayers
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Fitzgerald Toyota Chambersburg responded

Thank you so much for your kind review! We appreciate hearing great words about our folks and to know that they are truly what makes the experience an easy one! Please never hesitate give a call if you ever have any questions in the future! Thank you again and enjoy!

April 14, 2020

Broke down in Transit, needed the fully packed truck towed and major repair. From our first call Tony was the most caring, conscientious service person I’ve ever encountered. Start to finish our exp More

by psmith55
Recommend Dealer
Yes
Employees Worked With
Tony Destefan
Apr 27, 2020 -

Fitzgerald Toyota Chambersburg responded

We're glad to hear everything worked out for you guys and to hear that Tony helped make a terrible situation better! He's very dedicated to our customers and it shows through this review! Thank you again and we hope all is well in the future!

March 22, 2020

Drove from Frederick md . To get a minivan great price My experience at this dealership was great my salesperson Jeremy was really helpful .He was honest and took care of everything answered all my questio More

by Janice g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Fitzgerald Toyota Chambersburg responded

Thank you so much Janice! We're glad to hear everything was smooth and easy and your experience with Jeremy and Danielle was a great one! Please feel free to let us know how we can be of help and until then enjoy the new ride!

March 18, 2020

Bought my first car with Michael a couple days ago, and he’s just the most patient salesman ever! Thank you for keeping up with me! More

by Jasselyn Pricilla
Recommend Dealer
Yes
Employees Worked With
Michael Scholl
Apr 27, 2020 -

Fitzgerald Toyota Chambersburg responded

Jasselyn, We're glad to hear your experience with Michael made it an easy choice! He takes great pride in making sure our customers' needs are met! Please feel free to let us know if there's anything we can do in the future and until then enjoy! Thank you again!

March 05, 2020

Our certified used vehicle should have been covered under warranty with only 50,000 miles on it yet they tried to charge us $500 for a sensor that should have been covered porch coverage under warranty anyth More

by Mattkerrm
Recommend Dealer
No
Employees Worked With
Jelyn Waltz, Eric Mckendrick
March 04, 2020

I drove 2 hours to Fitzgerald since the had the to I was looking for, I was not disappointed. Keeron was not high pressure, he was a pleasure to speak with and was straight forward with everything! Thank U More

by no1roadawg
Recommend Dealer
Yes
Employees Worked With
Ronnie Miley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keeron Thomas
Mar 05, 2020 -

Fitzgerald Toyota Chambersburg responded

Thank you so much for letting us know Keeron helped make it easy and care-free! We try to make this an easy way to buy and we always enjoy hearing that it helps! Enjoy and we look forward to seeing you again.

March 02, 2020

Always bought Toyotas in many states and Rick is by far the best I’ve ever had. I will go to him always no matter where I live More

by Toyotamarie41
Recommend Dealer
Yes
Employees Worked With
Rick Shover
Mar 02, 2020 -

Fitzgerald Toyota Chambersburg responded

Thank you so much for taking the time and letting us know that Rick made the difference for you! We're proud of our people and are really happy to hear things like this! Thank you again and enjoy! See you next time!

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