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Fitzgerald Toyota Chambersburg

Chambersburg, PA

4.8
813 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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1436 Lincoln Way East

Chambersburg, PA

17201

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Showing 813 reviews

December 07, 2020

Wonderful experience..I would recommend them highly. Went over and beyond getting what w wanted. We actually bought our car after sharing our daughters experience being hers from them. More

by grams6053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike White, Michael Scholl
December 07, 2020

Hassle free experience and was very understanding did a great job explaining everything would recommend to anyone who is in the market for a new vehicle More

by joeelliott29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bofrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Addlesberger
Dec 15, 2020 -

Fitzgerald Toyota Chambersburg responded

Glad to hear it and thank you for taking the time to let us know our team did a great job! We look forward to helping you next time and until then enjoy that car!

November 24, 2020

I was very satisfied with my car, Ashlee was very nice and answered all my questions. She got everything taken care of in a timely manner. More

by maranda_metz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashlee Varner
Dec 02, 2020 -

Fitzgerald Toyota Chambersburg responded

Maranda, We're glad to hear Ashlee took care of you and made it a quick, easy transaction! Thank you for taking the time to let us know and enjoy that new car!

November 21, 2020

Micheal exceeded my expectations on obtaining my first vehicle. He was patient, very knowledgeable, and didn’t rush me at making my decision! I am very pleased with my new car. More

by Jocelynjeanine
Recommend Dealer
Yes
Employees Worked With
Michael Scholl
Nov 23, 2020 -

Fitzgerald Toyota Chambersburg responded

Jocelyn, Thank you for letting us know about your experience! We really try to make things smooth, easy, and stress free, and it shows here with your review of Michael! We appreciate you allowing us to earn your business, enjoy that new car!

November 20, 2020

The dealership and salesman, Jim were both great to work with. The service, fair trade-in, communication and overall experience were superb. I'll definitely be doing business at Fitzgerald of Chambersburg, More

by Shelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Addlesberger
Nov 23, 2020 -

Fitzgerald Toyota Chambersburg responded

Thank you so much for letting us know about your experience here and with Jim specifically! He takes pride in going above and beyond for his customers and it shows. Thank you again and we will see you next time!

November 12, 2020

Ashlee is one of the best went out of her way to help me get a car So friendly and helpful Just one very nice person to deal with Second car I bought here can't say anything bad about my experience More

by Drivenbus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Varner
Nov 23, 2020 -

Fitzgerald Toyota Chambersburg responded

Thank you so much, Ashlee is a great team member and really goes the extra mile with her customers and it shows here in your review. We appreciate you and enjoy that car!

November 12, 2020

Completely satisfied with Michael's service! I told him exactly the payment I was looking for on my new 2020 4Runner. He worked very hard to meet my expectations, and my wife and I love the vehicle! Than More

by Coachmartin2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Scholl
Nov 23, 2020 -

Fitzgerald Toyota Chambersburg responded

Thank you so much for letting us know about your exemplary service from Michael! We know he takes great care to make sure his customers get 110% and it shows with your words! Thank you again and enjoy that new Runner!

November 02, 2020

Friendly, efficient, relaxed sales experience. Service department is great, prices reasonable and they offer coupons to refuse the cost. They make buying a car a pleasure! More

by Cdeeberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Costopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Miley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Verdier, Tony Destefan, Jim Addlesberger
Nov 02, 2020 -

Fitzgerald Toyota Chambersburg responded

Cdeeberry, Thank you so much for letting us know your experience was great with all the folks you worked with! We take pride in making sure its a fun, easy, and most of all stress free time here! Thank you again and enjoy!

October 29, 2020

Excellent salesman! He took care of everything I need in a short period of time. Highly recommend anyone. He will put you in a car that fits you. Thanks again jim. Super satisfied More

by Mbrown199682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Addlesberger
Nov 02, 2020 -

Fitzgerald Toyota Chambersburg responded

WOW! Thank you for letting us know your experience with Jim was a great one! We really appreciate it when our customers let us know the people here really make the difference! Enjoy and we will see you next time!

October 28, 2020

Never will I buy from Fitzgerald toyota againService Never will I buy from Fitzgerald toyota again Service after The sale Ur a second class citizen They are only after The sale. After the sale Ur More

by Land1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Herzog
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Miley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa Bitner
Oct 29, 2020 -

Fitzgerald Toyota Chambersburg responded

We do care about all of our customers and I appreciate you reaching out to me. I am happy that we were able to get to the root cause of the issue and get it corrected for you. Please do not hesitate to contact me in the future. Respectfully, Emily Moore, General Manager

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