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Fitzgerald Toyota Chambersburg
Chambersburg, PA
823 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do.
There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include:
*-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating.
*-Our exclusive Best Price Guarantee assures customers of the best prices.
*-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 PM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 823 reviews
January 17, 2022
Jonathan Akers was the ruthless and racist man I have ever encountered. I took an Uber from Gaithersburg MD to Chambersburg PA to buy a car I found on their website and explained to the sale agent (Vince ever encountered. I took an Uber from Gaithersburg MD to Chambersburg PA to buy a car I found on their website and explained to the sale agent (Vincent Shaffer) that I plan to drive it back after the purchase. He then asked me to bring with me a valid car insurance, my driver license, and a check to pay cash. Although I came to buy the car without a financing and ready to pay with my check the same day, Jonathan Akers pulled my credit score and called the credit bureau and my bank about the transaction I was about to make. He told them there is a man here who is about to make a $5000 check on his bank account and he wanted to know if he has sufficient money on his bank account. He then asked me go to a Wellsfargo bank at 1 hour total drive (back and fourth) to get the cash and come back so we can sign the contract and I can get car. I refused that treatment and told them if they cannot get my check, then it is better to let the deal fall through. They let me seat there for a while and came back telling me I can pay by check, but I can take the car only until the check went through and is cleared by my bank. I asked Vincent Shaffer if they will pay for my ride back to Maryland. He said more likely but needs to ask Jonathan Akers. By the time he came back with the answer on my ride back to Maryland, another staff came to let me know to come sign the contract with one of their financial officer, which I did. After signing the contract, I asked Jonathan Akers about my ride back to Maryland as they refused to let me take possession of the car I just paid for with my check. He said they will not pay for one dime and that Vincent Shaffer asked him about it and he said No!. I have to rent a car to go back to Gaithersburg Maryland, and this was the ruthless, meanness and racist experience I have ever had. All this happened because I am a black man who wanted to buy a car by a check. More
by K. D. (Black)
January 14, 2022
From the start our salesman, Ed Scott, was confident, friendly, and very enthusiastic! During these different and difficult times in buying a new vehicle, our dealings with this dealership were very sati friendly, and very enthusiastic! During these different and difficult times in buying a new vehicle, our dealings with this dealership were very satisfactory, and we will definitely recommend them over many dealerships that we have dealt with in the past and present. More
by pstrdahocky
Employees Worked With
Edgar Scott Jr.
January 04, 2022
This dealership is topnotch everyone I dealt with were courteous,knowledgeable and willing to help in every way. courteous,knowledgeable and willing to help in every way. More
by roysummers39
Employees Worked With
Other Employees :
Alexa Bitner, Jim Addlesberger, Margherita Ficks
December 31, 2021
My husband and I were looking for a Toyota 4Runner and Jim was able to find us one that we fell in love with! He was fantastic through the whole process and made everything so easy! Jim was able to find us one that we fell in love with! He was fantastic through the whole process and made everything so easy! More
by mlhughes421
December 24, 2021
I had a wonderful experience purchasing a 2016 truck from your dealership. Micheal Scholl was great. I purchased the truck over the phone. When I finally saw it in person, it was everthing that Mike said it your dealership. Micheal Scholl was great. I purchased the truck over the phone. When I finally saw it in person, it was everthing that Mike said it was. Mike took the time to make sure that my brother and I were comfortable after our long trip and even kept us entertained while we waited for the transaction to be finalized. Great job! More
by jaredconbeer
Employees Worked With
Michael Scholl
December 06, 2021
Micheal is very professional in every way. Everyone at the dealership was polite and very helpful. Buying a vehicle is a big decision, Michael made it very comfortable and showed me many options I had. the dealership was polite and very helpful. Buying a vehicle is a big decision, Michael made it very comfortable and showed me many options I had. I would definitely buy another vehicle from them again. More
by jcross3150
December 06, 2021
I bought my Nissan Rogue here. The experience was great! Jim Addlesberger took the time to figure out exactly what I was looking for and found me the perfect car! No sales pressure made it easy to decide. Jim Addlesberger took the time to figure out exactly what I was looking for and found me the perfect car! No sales pressure made it easy to decide. Highly recommend Fitzgerald Toyota in Chambersburg. More
by suetray1
