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Fitzgerald Toyota Chambersburg
Chambersburg, PA
830 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do.
There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include:
*-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating.
*-Our exclusive Best Price Guarantee assures customers of the best prices.
*-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 PM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 830 reviews
April 11, 2022
Edgar Scott was instrumental and providing Top Notch service for me during my visit to Fitzgerald Toyota he was instrumental and assisting me to answer all my questions it was a completely unique experi service for me during my visit to Fitzgerald Toyota he was instrumental and assisting me to answer all my questions it was a completely unique experience and I would recommend Fitzgerald Toyota to my friends and family More
by rasputins_stash
Employees Worked With
Edgar Scott Jr.
March 31, 2022
My wife and I travelled from NYC to pick up a new car from Toyota. Jim was very easy to deal with and the transaction was very smooth. Everyone was personable a d we had a great experience! Since we w from Toyota. Jim was very easy to deal with and the transaction was very smooth. Everyone was personable a d we had a great experience! Since we were coming from so far away, the team there had everything ready to go when we arrived. We were there for less than 1 hour and were very happy with the service. Jim made sure that we were happy along the way. A big plus, aside from yhe service here at Toyota, is that we purchased our vehicle at the sticker price. There wasn’t a negotiation because we thought the price was great and it was at MSRP! Thanks to Jim, Toyota and the team for taking care of us so well :) More
by Jimmyp1077
February 23, 2022
I’ve now purchased two vehicles through Jim. He is an outstanding sales man and knew how to find exactly the car that met my needs, and more. He is very respectful, responsible and all around gr He is an outstanding sales man and knew how to find exactly the car that met my needs, and more. He is very respectful, responsible and all around great. He knows what he is doing and does everything he can to make your process go as smooth as it can. Would highly recommend him and will continue to purchase through him. More
by cheykoons
February 22, 2022
Fitzgerald is a great dealership. They are very customer focused and they are easy to work with. This is our third purchase from them. They are very customer focused and they are easy to work with. This is our third purchase from them. More
by Lou G
February 09, 2022
I bought a new 2021 highlander with Alex Chandler as sales person. He was great , He showed me what I was interested in, not what he wanted me to buy. He highlighted the features the car had.. He was k sales person. He was great , He showed me what I was interested in, not what he wanted me to buy. He highlighted the features the car had.. He was knowledgeable on the paperwork that needed to be completed. I don't know what more he could have done to improve the experience. More
by bgreiner
Employees Worked With
Alex Chandler
February 02, 2022
Brad helped me through a purchase of a new Toyota Sienna and a trade in. He was a subject matter expert at every stage of the process. He thoroughly answered all of my questions about the new car as well as and a trade in. He was a subject matter expert at every stage of the process. He thoroughly answered all of my questions about the new car as well as the entire buying process (and I had a handful of questions to say the least). He exhibited nothing but patience with me and was a great conversationalist. More
by graves924
Employees Worked With
February 01, 2022
Vince was very professional, easy to work with and was very up front with me from the telephone calls to the complete visit. He even picked me up and brought me back to the dealership in his personal tru very up front with me from the telephone calls to the complete visit. He even picked me up and brought me back to the dealership in his personal truck. I had to return my rental. I never had an experience that was quick, smooth and painless. Well done Vince!!! More
by walkert
January 17, 2022
Jonathan Akers was the ruthless and racist man I have ever encountered. I took an Uber from Gaithersburg MD to Chambersburg PA to buy a car I found on their website and explained to the sale agent (Vince ever encountered. I took an Uber from Gaithersburg MD to Chambersburg PA to buy a car I found on their website and explained to the sale agent (Vincent Shaffer) that I plan to drive it back after the purchase. He then asked me to bring with me a valid car insurance, my driver license, and a check to pay cash. Although I came to buy the car without a financing and ready to pay with my check the same day, Jonathan Akers pulled my credit score and called the credit bureau and my bank about the transaction I was about to make. He told them there is a man here who is about to make a $5000 check on his bank account and he wanted to know if he has sufficient money on his bank account. He then asked me go to a Wellsfargo bank at 1 hour total drive (back and fourth) to get the cash and come back so we can sign the contract and I can get car. I refused that treatment and told them if they cannot get my check, then it is better to let the deal fall through. They let me seat there for a while and came back telling me I can pay by check, but I can take the car only until the check went through and is cleared by my bank. I asked Vincent Shaffer if they will pay for my ride back to Maryland. He said more likely but needs to ask Jonathan Akers. By the time he came back with the answer on my ride back to Maryland, another staff came to let me know to come sign the contract with one of their financial officer, which I did. After signing the contract, I asked Jonathan Akers about my ride back to Maryland as they refused to let me take possession of the car I just paid for with my check. He said they will not pay for one dime and that Vincent Shaffer asked him about it and he said No!. I have to rent a car to go back to Gaithersburg Maryland, and this was the ruthless, meanness and racist experience I have ever had. All this happened because I am a black man who wanted to buy a car by a check. More
by K. D. (Black)
January 14, 2022
From the start our salesman, Ed Scott, was confident, friendly, and very enthusiastic! During these different and difficult times in buying a new vehicle, our dealings with this dealership were very sati friendly, and very enthusiastic! During these different and difficult times in buying a new vehicle, our dealings with this dealership were very satisfactory, and we will definitely recommend them over many dealerships that we have dealt with in the past and present. More
by pstrdahocky
Employees Worked With
Edgar Scott Jr.
