Fitzgerald Subaru Gaithersburg
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
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We have been looking for a car for a while now. We always go to fitzgerald beacause of there low prices, and great customer service. I would like to take a moment to thank John Dutton and Kevin Engle always go to fitzgerald beacause of there low prices, and great customer service. I would like to take a moment to thank John Dutton and Kevin Engle for there excellent customer service and there knowelge about the new crosstreck!!! Both John and Kevin made the purchesing the crosstreck and great experience. John went above and beyond my expectation when he personally drove to white flint fitzgerald and bought a black crosstreck so that I could compare the differece in color with the dark gray. I want to thank John and I will continue to do business with fitzgerald in year to come beacause of there great customer people like John P. Dutton and Kevin Engle. More
This is the second vehicle I have purchased from Fitzgerald. The last was a 2004 Forester. Having shopped a lot of dealers, without hessitation I can say Fitzgerald is the only one I have ever wor Fitzgerald. The last was a 2004 Forester. Having shopped a lot of dealers, without hessitation I can say Fitzgerald is the only one I have ever worked with who do exactly what they promise to do and did it better than anyone else I have ever bought a car from. They encourage a buyer to do their homework and the benefit of that is, when Fitzgerald meets or exceeds the value point. This is something they consistiently advertise and actually do achieve. There was no pressure sell - bit points with me. They "listen" to the customer - a nearly lost art. More
Thomas Barker was very friendly and decicated salesperson. He made sure that all my questions were answered and followed up on all the details. He even came in on his day off to make sure his c salesperson. He made sure that all my questions were answered and followed up on all the details. He even came in on his day off to make sure his customers were properly cared for. More
Thomas did an excellent job. He was very knowledgeable about the car we looked at and stayed late to close the deal. He was friendly and worked hard. We would definitely come back to this dealership to ge about the car we looked at and stayed late to close the deal. He was friendly and worked hard. We would definitely come back to this dealership to get another car. More
Best Price, Best Service, Best Salesman! Purchase a Best Price, Best Service, Best Salesman! Purchase a 2012 Subaru Forester XT Touring. Had to factory order the vehicle, so the wait would be 6-8 w Best Price, Best Service, Best Salesman! Purchase a 2012 Subaru Forester XT Touring. Had to factory order the vehicle, so the wait would be 6-8 weeks. Kan Zhou found us the exact model we were looking for, after 2 weeks and avoid us having to wait an additional 6 weeks. We got it for a GREAT PRICE that no where else would touch! HIGHLY RECOMMENDED! More
I have been purchasing cars from Fitzgerald of Gaithersburg for over 15 years now. What keeps me coming back is the fact that when I pull up in the service lane they know me by name and I know th Gaithersburg for over 15 years now. What keeps me coming back is the fact that when I pull up in the service lane they know me by name and I know them. There always very professional, kind and seen to know what they’re talking about. Tony the services manager runs a great shop Josh, Megan, Justin, Dennis, Allen, Jeff and John they are great they do what they say they are going to do and call when they say they’re going to call. Even the few times I have had to have so major repairs they took the time to explain it to me even having Chris the Shop manager come out to talk to me so I would understand just what is being done to my car. They really go the extra mile to make sure their customers are taken care of and understand what is being done. Then there is Brandon in the service lane that greats you with a smile. They all are great they take the time to listen to you and whatever the problem may be. There just great. As for purchasing cars the sales team is great also Kohn has sold me my last 4 cars he is very easy going no pressed sense to sell makes it easy to take your time, Spencer always is fear with my trade in, Danny and Chip always seen to smile and even now me by man. Even onetime within 6 months of purchasing one Car I just did not like the car it was a great car I just did not like it and they made sure I was very happy when I let with my new car (even taking one car off the show room floor for me to test drive) It just so happen that is the one I bought. Thank You, They always take very good care of me through the trade in and purchase. Even when you call Mary and Tammy are always very pleasant. I just love dealing with Fitzgerald’s they really do care about the customer. Thank You Scott Sherman Gaithersburg MD More
Great deal! Great service! The salesman is very prefessional, polite and patient. This was my first experience with Fitzmall. I recommend JJ Trenholm to you to buy a car from this dealership. I tal prefessional, polite and patient. This was my first experience with Fitzmall. I recommend JJ Trenholm to you to buy a car from this dealership. I talked with hime through email, and went there to buy. Very simple. Good experience. More