Fitzgerald Subaru Gaithersburg

The worst "General Sale Manager" I have ever had experience with. Customers and I experienced a very unprofessional manager toward his employees in a plain daylight during the Christmas and New had experience with. Customers and I experienced a very unprofessional manager toward his employees in a plain daylight during the Christmas and New Year time. Mr. Rosenfeld treated his employees like "Dirt" and I'm wondering is that the "Fitzway" or "FitzGoAway"? No wonder he treat his customers and me the same way. It was very disappointed because Mr. Fitzgerald seems to be a "Nice" and caring person, as showed on his TV Advertisement. I'm wondering where did he found this type of "General Sale Manager" Mr. Rosenfeld. I suggest Mr. Fitzgerald needs to do something about his "General Sale Manager" so to save his own image, otherwise it will be the "FitzGoAway". More

I did my car search for a little while before I found the vehicle I wanted. Thomas answered my inquiry online and responded right away. The vehicle online was headed for Florida and I live in PA. I was compl vehicle I wanted. Thomas answered my inquiry online and responded right away. The vehicle online was headed for Florida and I live in PA. I was completely willing to fly down and purchase it, but Thomas said to give him a chance in getting the vehicle I wanted to the dealership in MD. Sure enough he did and it made the experience, by far, a lot quicker. He stayed in constant contact and didn't play any games. I asked a question he answered it or got back to me. I started the process with him on Sunday and I walked out of the dealership that very next night. Very straight forward and extremely helpful. Overall, I walked away very happy with my vehicle and the service that was provided. I am extremely grateful to Thomas! More

We recently bought a new Subaru Impreza. Thomas Barker and Kevin Engle did a great job assisting us with our search for the exact car we were looking for. We were able to come to an agreement over the ph and Kevin Engle did a great job assisting us with our search for the exact car we were looking for. We were able to come to an agreement over the phone and email. They agreed to hold the car for us until we were available to test drive it. Thomas even came in on his day off to close this deal. We had a great experience shopping at Fitz and will definitely recommend this dealership and sales people to friends and family that are shopping for a new Subaru. More

My sales person Thomas was friendly and knowledgeable about the Subaru's. The dealership was also clean with a nice showroom. Subarus are the only car that I buy. Thank-You about the Subaru's. The dealership was also clean with a nice showroom. Subarus are the only car that I buy. Thank-You More

Mr. Sherrill went out of his way to find the car I wanted with the options I chose. And, he has followed up since the sale to be certain that I feel comfortable with some of the things that were new to me, l with the options I chose. And, he has followed up since the sale to be certain that I feel comfortable with some of the things that were new to me, like the Bluetooth capability. More

My entire experience with Fitzgerald of Gaithersburg and Sales & Leasing Consultant, Andrew Huon, was nothing short of exceptional. Andrew really took his time with me and was so patient and amicable th Sales & Leasing Consultant, Andrew Huon, was nothing short of exceptional. Andrew really took his time with me and was so patient and amicable the entire time. He showed me several cars before finding my first new Subaru! I really felt like I was speaking with a friend and somebody who not only knew so much about the cars he showed me, but genuinely believed in the product he was selling. Everyone at the dealership, including Dan and Renda were all so friendly. If you are looking for a Subaru dealership and this one is in your area I 100% recommend them. More

Great experience with the purchase of our Crosstrek. We were looking for a great price and a particular color which led us to Fitzgerald Subaru. Even though it is a new model that no one else was willing t were looking for a great price and a particular color which led us to Fitzgerald Subaru. Even though it is a new model that no one else was willing to discuss price on, they had a discounted price. I appreciated that there was no high pressure sales at any point of the sale. What they quoted online was what we paid. Thomas went out of his way to pick us up at the metro and took us to the dealership to get the car. More

I have bought in excess of ten Subarus from Fitzgerald since I bought my first 1990 Legacy. Since then, I have never bought a car that does have AWD. The cars have been much better than average in terms since I bought my first 1990 Legacy. Since then, I have never bought a car that does have AWD. The cars have been much better than average in terms of repairs, and when repairs were necessary, the dealer always gave me the benefit of the doubt. Several times, I compared prices with other dealers, and Fitzgerald always provided the best price, with no haggling. When I decided to lease instead of buy a car recently, I was given the best advice on what 'extras' to include, and it was not the most expensive package that was recommended. The Fitzgerald dealerships are so superior to others I have dealt with, that I still buy my Subarus from the Gaithersburg, MD Fitzgerald dealership, even though I now live in Pennsylvania. I get my Subaru Impreza and Chevy Suburban serviced at Fitzgerald's Toyota-Nissan dealership in Chambersburg, PA. When it comes to sales and service of my automobiles, I trust and rely exclusively on Fitzgerald. More

I highly recommend Maria and this dealership. Maria made the entire car buying process very easy. She is very friendly, professional and knowledgeable about the cars. Kevin was able to locate the exact Suba the entire car buying process very easy. She is very friendly, professional and knowledgeable about the cars. Kevin was able to locate the exact Subaru Forester I wanted and I was able to complete the purchase within my time constraints. I feel I paid a fair price and received excellent service. Sam in financing was also very pleasant and helpful. I feel fortunate to have worked with this dealership and I will be recommending Maria to friends and family looking to buy a car in the future. More

I would only go back to buy a car from yadi. He was so nice and really cared about us. He really made our purchase pleasant nice and really cared about us. He really made our purchase pleasant More