Fitzgerald Subaru Gaithersburg

Maria made us feel so comfortable - this was the best car purchasing experience we ever had.The entire purchase of our car was communicated via email and phone which was perfect due to the very long hours I purchasing experience we ever had.The entire purchase of our car was communicated via email and phone which was perfect due to the very long hours I work. Maria answered every question I asked in detail, leaving no doubt in my mind that it would be worth the 260 mile drive to the dealership. Upon our arrival at Fitzgerald's, Maria offered us a seat, water or coffee and then brought the car for us to look at and asked if we were satisfied that the car had the options we wanted, it was precisely as we discussed. Maria went above and beyond what is expected of a salesperson. She even called us the next day to ensure that we were satisfied and assured me that all necessary documents for my insurance were sent. Every staff member we encountered at Fitzgerald's was extremely helpful, personable, and even helped us get a fireplace mantel we picked up on the trip into our new car! We look forward to purchasing another Subaru from Maria Fittro and working with Fitzgerald Subaru again. More

Thomas Barker did an excellent job finding the car we were looking for. After we bought the car, he explained everything and showed us everything about the car and answered all of our questions. Also, were looking for. After we bought the car, he explained everything and showed us everything about the car and answered all of our questions. Also, we did not have to negotiate a price, which I hate. The price of the car is the price. I'd rather do business that way. More

This is the second new car we have purchased from Fitzgerald. We bought a Scion a few years ago, which is why we came back and this time ended up at with a Subaru. Caitlin wanted us to find the car w Fitzgerald. We bought a Scion a few years ago, which is why we came back and this time ended up at with a Subaru. Caitlin wanted us to find the car we wanted; she was not pushy at all, which would have been a big turn-off for us, and she was very responsive. The exact car we wanted was on order, and when it came in, I felt like she was just as excited as I was. There's no denying that car buying is always a hassle, takes longer than you think it will as you wade through all you have to go through when you buy a car. But I would buy from them again for sure. I LOVE how you know you don't have to haggle over the price. In our case, the price was about $1500 below MSRP; when my car finally came in two weeks later, Caitlin informed me that the price had dropped a few hundred dollars. If she hadn't told me, I would have been perfectly happy paying the price from two weeks earlier. To me, this confirms that a buyer will get the best possible price from Fitzgerald. More

I gave this rating simply because Dan McCarthy (Sales Consultant) and Kevin Engle (Manager) were absolutely superb. They understood my needs, were extremely responsive and respectful, and gave me a great Consultant) and Kevin Engle (Manager) were absolutely superb. They understood my needs, were extremely responsive and respectful, and gave me a great price. With that said they were able to earn my business but, most importantly, they have earned a customer for life! Thank you gentlemen! More

Very easy no hassle pricing. Price they advertised was lower than everyone else. Did not push extras, explained the benefits of add-ons and if you said no then that was it. Was not pushy to complete pur lower than everyone else. Did not push extras, explained the benefits of add-ons and if you said no then that was it. Was not pushy to complete purchase. More

I found the car I wanted online, and sent a request for price to Fitzgerald. I got the automated price immediately, then a follow up from Dan within 30 mins. I was able to go and see the car the same day price to Fitzgerald. I got the automated price immediately, then a follow up from Dan within 30 mins. I was able to go and see the car the same day and purchased it. I had a great experience with Dan and his manager. The only part I did not like was the woman whose job it was to sell us accessories and dealer add ons. She tried to hard sell every little thing and would get upset when I rejected offers. The overall process took about 3.5 hours (this included me leaving to pick up my wife in the middle). Overall a good experience. With the prevalence of Fitzgerald centers where I live, I'll probably return there for my next car purchase. More

Working with John and kevin was a breeze. They are both extremely knowledgeable and responsive professionals and blew away all of my prior "car dealer" experinces. They worked with me to find me a great c extremely knowledgeable and responsive professionals and blew away all of my prior "car dealer" experinces. They worked with me to find me a great car at a great price. I will not hesistate to recommend both of them to anyone I come across that is interested in a Subaru. More