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Fitzgerald Subaru Gaithersburg
Gaithersburg, MD
217 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
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Finance Experience
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Service Time
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Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
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Showing 217 reviews
January 23, 2026
Fitzgerald makes the car-buying experience as painless as possible. They always put the customer first. possible. They always put the customer first. More
by Jsoyke
Employees Worked With
January 15, 2026
Excellent experience. Sheree and Kevin didn't pressure us or play any of the typical dealership games. Fair price and helpful staff. Sheree and Kevin didn't pressure us or play any of the typical dealership games. Fair price and helpful staff. More
by blong530
January 09, 2026
Matt was really helpful finding the right car that fit our budget. We took our car to the mechanic the day after we bought it and he thought it looked great and was an excellent choice for a used car. Eve our budget. We took our car to the mechanic the day after we bought it and he thought it looked great and was an excellent choice for a used car. Everyone at the dealership was very nice and helpful. This is the 2nd car we have bought at Fitzgerald Subaru and we will go back there when the time comes for another car! More
by rachel
December 27, 2025
Matt worked quickly and efficiently to answer all questions and to explain features/operations of my vehicle. I’m very happy with the customer service and ease of purchasing. questions and to explain features/operations of my vehicle. I’m very happy with the customer service and ease of purchasing. More
by danielle.haggerty21
December 24, 2025
We got a great deal on a used 2025 Crosstrek. David Kelleher and his team went above and beyond, finding creative ways to make the buying experience as smooth as possible. David even came out to David Kelleher and his team went above and beyond, finding creative ways to make the buying experience as smooth as possible. David even came out to our house 2 days after the purchase for my wife to sign the paperwork (she was out of town and we had a time crunch due to a totaled vehicle) and to hand deliver our tags. Highly recommend! More
by zalms73
Employees Worked With
December 18, 2025
Honest service, fair pricing, friendly staff. I hand a great buying experience with Matt Sullivan and the entire crew at Fitzgerald Subaru. I hand a great buying experience with Matt Sullivan and the entire crew at Fitzgerald Subaru. More
by ecooksey
December 11, 2025
it was a great experience overall. everyone was knows what they are doing and make it so fast the buying processes. I am so happy with every experience i had in the dealership. Erol wa everyone was knows what they are doing and make it so fast the buying processes. I am so happy with every experience i had in the dealership. Erol was real interesting person, how easy to work with, explanation about the car, and personal interaction over all. More
by hailekibrom
Employees Worked With
December 11, 2025
Great experience at Fitzgerald Gaithersburg. Numan Mutoq was very helpful. We bought a 2026 Outback - and traded in our 2012. Numan Mutoq was very helpful. We bought a 2026 Outback - and traded in our 2012. More
by KL
Employees Worked With
December 11, 2025
I am very glad that I got to do business with Kevin. I had gone to other dealers before and was doing my best to be a smart consumer. Kevin and his colleagues were a pleasure to work with - no over-prom I had gone to other dealers before and was doing my best to be a smart consumer. Kevin and his colleagues were a pleasure to work with - no over-promises, no hard sells. They kept to their word with a win-win outcome for all. Highly recommend Kevin and this Gaithersburg Subaru shop. More
by Matt B
December 05, 2025
I started the buying process through Consumer Report and David Kelleher reached out to me with a quote. He was a pleasure to work with.Since I had bought my current Forrester from the same dealership I felt David Kelleher reached out to me with a quote. He was a pleasure to work with.Since I had bought my current Forrester from the same dealership I felt going back to them. I made an appointment with David to get an appraisal on my current car for trade-in as well check out the color. I had mentioned to David before going in that I was not ready to buy the car at that very moment and I would need about a day or so to think about it. David was nice enough to let me know that I could even lower price through Costco since I was a member. The offer they made to my trade-in was a low ball number, less that what CarMax was offering and I shared it with David. Mr Behdad Fanazad , the Sales Manager came over and showed my what they had found through the inspection. I told him that I knew all the issues and had listed them. He kept asking me if I was going to buy the car then and there and I said "No". He upped the offer by 25% and I told him that it was not good enough. At this point he made the comment, I am paraphrasing it "You can take the car to CarMax, sell i there and you can come back here and buy the car followed by I can do better if you want to buy right now". Best way I can sum up his attitude is to say he was dismissive and disrespectful. This dealership has lost me for good! More
by arora
