Fitzgerald Mazda Annapolis - Service Center

Tony Tiani Delivers World Class Customer Service! If you are looking for world class customer service delivered with professionalism and sound expertise, you need to schedule your next service appoint If you are looking for world class customer service delivered with professionalism and sound expertise, you need to schedule your next service appointment with Tony Tiani at Fitzway Mazda on West Street! I own 2 Mazda's and when I upgrade it will be with this Dealership due to Tony's World Class Customer Service! Thank you Tony!. Devon and Becca:) More

Service Writer If you need service for your Mazda in Annapolis see Tony Tiani for Mazda service. He is great at his job! Very professional and knowledgeable. If you need service for your Mazda in Annapolis see Tony Tiani for Mazda service. He is great at his job! Very professional and knowledgeable. More

Robbed I feel robbed. I had to get a tire sensor replace today in my Mazda. On the phone they qouted $130, i took time off work and when I turned up they cha I feel robbed. I had to get a tire sensor replace today in my Mazda. On the phone they qouted $130, i took time off work and when I turned up they charged $240. They claimed thier price excluded labor. While I was there I called Heritage Mazda they qouted $160 including install and the sensor. I had no choice but to go with Fitzgerald as I needed it done. However i just called pep boys...$69 for te sensor and $20 to install. You expect dealer prices to be high, but pepboys were $89 (total),heritage (another dealer) were $160 and the gangsters aka Fitzgearld were $240. I will never buy from them again. More

Outstanding service as usually from Fitzgerald. I have used two seperate dealers in Maryland. Both have been fantastic. I highly recommend Annapolis Fitzgerald. Each time I have been there they have been used two seperate dealers in Maryland. Both have been fantastic. I highly recommend Annapolis Fitzgerald. Each time I have been there they have been extremely courteous, quick, efficient, and thorough. More

Crooks! I had an appt for weeks for the accelerator recall repair and also asked for estimates to replace headlights and fog lights which were cracked and etched and asked if they could find out why my recall repair and also asked for estimates to replace headlights and fog lights which were cracked and etched and asked if they could find out why my radio reception is terrible. After keeping me waiting for over an hour they said they didn't have the parts for the recall. They don't do recall work on the weekends so I wasted a day of annual leave. They then said they don't work on radios since I had aftermarket satellite radio antenna installed for my portable radio - because the mazda reception was so bad! They said they don't replace the whole headlight with cover and that I could have them try to polish the etched covers. I told them they already did that and made it worse and you can purchase and install your own headlamps from mazda parts bought on the internet. Then they tried to tell me I had oil leaks and bad gaskets that would cost $3600 to fix. This is bull unless they caused it themselves which they shouldn't have even looked at. I have it serviced regularly and have no leaks. It was especially suspicious because when I dropped my car off at the desk an older gentleman was paying just that amount for a identical list of problems on his car. These guys are crooks! Don't trust them with your vehicle. More

Absolutely outstanding in both sales and service. I couldn't be happier. Every sigle employee is top-notch and they go out of their way to make the car-buying and car service experience as painless as couldn't be happier. Every sigle employee is top-notch and they go out of their way to make the car-buying and car service experience as painless as possible. Other dealers should take lessons from Fitzgerald. More