Fitzgerald Mazda Annapolis

Just bought a car with Joeanna Cabrera and couldn't have had a better experience. She was nice, knowledgeable and extremely patient with my indecisiveness. I went there to test drive a car 3 times and there had a better experience. She was nice, knowledgeable and extremely patient with my indecisiveness. I went there to test drive a car 3 times and there was no pressure, just accommodation to all my requests and questions. The price breakdown was very clear and we simulated several financing models so that I could pick what would be best for me. And then --get this -- I chose a different car (due to a variety of reasons) and the Fitzgerald Annapolis didn't have it there. But not to worry: Joeanna contacted a sister store, found the exact model I was looking for, negotiated a price that was better than the competition had offered me, and even went all the way to the other location to do the sale with me. I also want to mention James, who went on one of the test drives with me and is truly a connoisseur! And he fully supported Joeanna to get the business across the finish line (I like that kind of camaraderie among sales people). I felt supported and confident in the process the whole way and am very happy with my choice. Whenever I need a new car, I know where I will go look for it :) More

Very impressed with my experience at Fitzgerald Mazda. Everyone I dealt with was extremely professional, trustworthy and knowledgeable. I felt comfortable during my car buying experience and will definite Everyone I dealt with was extremely professional, trustworthy and knowledgeable. I felt comfortable during my car buying experience and will definitely continue doing business at Fitzgerald Mazda. More

Best experience I've had in over 35 years of car buying! My salesperson was polite, knowledgable and customer focused. The sales manager was professional and amiable during the final sales negotiation. Ther My salesperson was polite, knowledgable and customer focused. The sales manager was professional and amiable during the final sales negotiation. There were a few quirks with the vehicle but the team quickly addressed my concerns and remedied both small issues. Will definitely recommend to family and friends. More

Best experience I’ve ever had buying a car! !!! Will definitely recommend them to everyone I know!!!! !!! Will definitely recommend them to everyone I know!!!! More

I was fortunate to have Payton Polcen do my service write-up.. I have been in for service quite a few times and have not always been treated so well. I knew that Payton was good since he went over all write-up.. I have been in for service quite a few times and have not always been treated so well. I knew that Payton was good since he went over all the service options and costs. Payton also kept me advised on the progress of service and even went to pick up my car from the wash area. More

I tried to do business with another dealership, but it was frustrating as they were not very customer oriented. I found Michael and Fitzgerald Mazda to be just the opposite. They worked with me to get m was frustrating as they were not very customer oriented. I found Michael and Fitzgerald Mazda to be just the opposite. They worked with me to get me the right CX-5 at the right price AND they delivered the vehicle to me!! I will refer then to everyone I know. More

Christopher was very easy to work with and knowledgeable about the cars he sells. He had an answer for every question I had. about the cars he sells. He had an answer for every question I had. More

They understood my needs and were helpful and efficient in my first purchase of a car in my first purchase of a car More

Best new car buying experience, Mike Worthington, sales rep, is outstanding! Best courteous staff ever! rep, is outstanding! Best courteous staff ever! More

While there was a delay in getting my car, they really took care of me by providing a loaner car. Mike was very thorough and knowledgeable. Managers were very responsive and the financing process was very took care of me by providing a loaner car. Mike was very thorough and knowledgeable. Managers were very responsive and the financing process was very easy. More